10-16-2019 01:55 AM
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  1. Irmeline's Avatar
    Irmeline
    After the latest update my wireless charging won't work and the setting for it in battery is gone. Anyone else have the same issue??
    I have other phones and the are working so the charger isn't the problem.
    10-15-2019 07:51 PM
  2. mustang7757's Avatar
    mustang7757
    Trusted Member
    Ambassador
    Originally Posted by Irmeline
    After the latest update my wireless charging won't work and the setting for it in battery is gone. Anyone else have the same issue??
    I have other phones and the are working so the charger isn't the problem.
    Hi, welcome!
    Have you tried rebooting your phone?
    10-15-2019 08:49 PM
  3. Irmeline's Avatar
    Irmeline
    Originally Posted by mustang7757
    Hi, welcome!
    Have you tried rebooting your phone?
    Ty

    Yes several times. The option to turn wireless charging on is just gone and nothing happens when I put it on the charger. It charged fine yesterday and then a update came and now it just won't work again.so odd.
    mustang7757 likes this.
    10-15-2019 09:25 PM
  4. mustang7757's Avatar
    mustang7757
    Trusted Member
    Ambassador
    Originally Posted by Irmeline
    Ty

    Yes several times. The option to turn wireless charging on is just gone and nothing happens when I put it on the charger. It charged fine yesterday and then a update came and now it just won't work again.so odd.
    What kind of software cane to your phone? S6 doesn't receive updates anymore.
    10-15-2019 09:54 PM
  5. Irmeline's Avatar
    Irmeline
    Originally Posted by mustang7757
    What kind of software cane to your phone? S6 doesn't receive updates anymore.
    No clue it was some update that came up as system update. That’s even more odd then if I’m not supposed to get any updates :/
    10-16-2019 12:50 AM
  7. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    It was a system update pushed over-the-air?

    Have you already tried wiping the cache partition? https://support.t-mobile.com/docs/DOC-29236
    10-16-2019 01:55 AM
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