09-23-2016 08:09 AM
34 12
  1. FLTimmyB's Avatar
    On the Samsung site they show a replacement for the added plastic...I put mine in a case almost right away, with a screen protector on it. I still want to put a slab of glass over it..just an added layer cant hurt
    07-23-2016 10:43 AM
  2. FLTimmyB's Avatar
    here is the replacement screen protector Galaxy S7 active Screen Protector Replacement Kit
    07-23-2016 10:45 AM
  3. FLTimmyB's Avatar
    Check out this case its the one I'm using now and is amazing.. the front of it does not look like the photo it actually looks much better its all screen protector from top to bottom and the port covers are nice. Wireless charging works great with it as well. Thinking of getting another just to add some color for fun.
    07-23-2016 10:56 AM
  4. FLTimmyB's Avatar
    Here is another one..they both have good reviews.. https://www.amazon.com/Revolution-Ab...cUvbUpU5278754
    07-23-2016 11:03 AM
  5. thunkdeep's Avatar
    On my 3rd S7 Active phone and am still having the same issue with the screen. On the lower left quarter of the screen a 'smudge' appears, it looks like a thumb print but no matter what I do it doesn't come out. I have a feeling the the processor is located behind this part of the screen and the heat is making it happen. At this point it's happened to 3 phones so I'm just going to wait till Samsung figures out the issue.

    Anyone else having similar problems?
    I have this issue. I sent the phone for repair and Samsung denied it was anything more than a normal smudge. It will not wipe off. It is not normal. I am so irritated. This is my last Samsung.
    08-10-2016 10:10 AM
  6. thunkdeep's Avatar
    This case has a one star review. Maybe you should leave a review.
    08-10-2016 10:15 AM
  7. FLTimmyB's Avatar
    I actually posted a question to the guy that left the review asking if he bought it for a standard s7 or an active...my bet it he bought it for the wrong phone. Just got this case in the mail today...https://www.amazon.com/dp/B01FZX1N9S...cUvbUpU5314212 its ok...feels a bit slippery in the hand and not as comfortable as my unicorn beetle. So far the unicorn beetle is my go to case https://www.amazon.com/dp/B01GODWI74...cUvbUpU5314212 btw the screen protector goes from top to bottom of the phone, you can see the face and of your phone there are no plastic coverings...
    08-10-2016 12:29 PM
  8. Chris Hofert's Avatar
    I have the same issue with my S7 Active a month after purchase, the AT&T device support at the store said it was probably from the battery heating up, had it replaced and now about a month after replacement it is happening again to the new one!
    09-22-2016 04:35 PM
  9. FLTimmyB's Avatar
    Have you called directly to Samsung or used Samsung+ to do a video chat with them, I bet they would bend over backwards for you at this point.
    09-23-2016 08:09 AM
34 12

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