1. AaronsLyfe's Avatar
    Looks like this is affected on the S7A too. My buttons are 100% unresponsive, reboot & a soft reset didn't work.

    Any thoughts?
    07-01-2016 03:48 PM
  2. Morty2264's Avatar

    So the buttons press down all the way? Nothing sounds weird when you push down on them? If all else fails, I would suggest contacting Samsung customer support. How long have you had the phone?
    07-01-2016 05:26 PM
  3. B. Diddy's Avatar
    Does it work in Safe Mode?
    07-01-2016 05:33 PM
  4. AaronsLyfe's Avatar
    I'm close, its not a hardware issue, its software. I've narrowed it down to either Google Play or Amazon Music. I'll report back when I have confirmed which app it is.
    B. Diddy likes this.
    07-01-2016 06:06 PM
  5. B. Diddy's Avatar
    I'd focus on Amazon Music. I'd guess GPM is much less likely to cause problems.
    07-01-2016 07:08 PM
  6. AaronsLyfe's Avatar
    Yeah, I'm inclined to agree with you..... grr my kingdom for a bash shell
    07-01-2016 10:09 PM
  7. AaronsLyfe's Avatar
    It's neither..... its something completely random. The search continues
    07-08-2016 06:32 PM
  8. AaronsLyfe's Avatar
    Anyone got an idea how to boot to safe mode when the volume buttons are not working?
    07-18-2016 09:57 PM

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