Want the S7 Active but all these supposed problems have me second guessing. Problems with the screens, water damage, etc.. Also noticed that customer reviews for the S7A have been removed from Samsungs website. Something smells a lil fishy!
Want the S7 Active but all these supposed problems have me second guessing. Problems with the screens, water damage, etc.. Also noticed that customer reviews for the S7A have been removed from Samsungs website. Something smells a lil fishy!
Lack of support from Samsung? As of right now the people who had water damage are just barely getting their phones back to Samsung. I think it would be fair to see how Samsung handles these before we say they won't support their devices.So I really wanted to love this phone but I am just so paranoid now by all of the water issues and what seems like a lack of support from either Samsung or ATT that I am not sure I am going to get it.
I dont really mind the screen scratching part as I understand the plastic layer helps protect the shattering completely and I dont mind having to add another glass protector on it. Sounds like everyone has been very happy with the Zagg.
However the water is a real issue to me and feels a little dishonest if you ask me. They sell it as a feature for the phone and make IP68 claims. Having worked for the govt and had products go through official IP testings, I highly doubt Samsung did any official IP68 testing and is using it more for marketing.
The fact that sand and dirt get caught between the screen and the edge is also a bummer and sounds like a poor design choice to me and one that the engineers should have fixed.
If you watch the video review on this website you will see a gap between the glass and the case that collect small items, sand in the review. Others have posted about having to use a piece of paper to clean it out when things get trapped there.What do you mean sand and dirt get stuck between edge and screen?
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Lack of support from Samsung? As of right now the people who had water damage are just barely getting their phones back to Samsung. I think it would be fair to see how Samsung handles these before we say they won't support their devices.
I for one haven't had any water issues but I am very interested in seeing how Samsung handles this before I jump to any conclusions.
So I really wanted to love this phone but I am just so paranoid now by all of the water issues and what seems like a lack of support from either Samsung or ATT that I am not sure I am going to get it.
I dont really mind the screen scratching part as I understand the plastic layer helps protect the shattering completely and I dont mind having to add another glass protector on it. Sounds like everyone has been very happy with the Zagg.
However the water is a real issue to me and feels a little dishonest if you ask me. They sell it as a feature for the phone and make IP68 claims. Having worked for the govt and had products go through official IP testings, I highly doubt Samsung did any official IP68 testing and is using it more for marketing.
The fact that sand and dirt get caught between the screen and the edge is also a bummer and sounds like a poor design choice to me and one that the engineers should have fixed.
If you watch the video review on this website you will see a gap between the glass and the case that collect small items, sand in the review. Others have posted about having to use a piece of paper to clean it out when things get trapped there.
I saw that and was worried, too. But I think those must have been pre-production or something b/c I can't see ANY gap between screen and plastic on my phone.
That said, the lack of Samsung Protection Plus for the Active seems odd to me.
Just going by whats on there website.Who told you they dont offer protection plus? I spoke to a rep the other day about adding it onto my phone and there was no issue at all. He verified the imei and was good to go.
So in every review of the S7 Active, I saw them test the iP68 rating and no issues that I saw. Many others have used it with no issues and a few have had issues and now it is a confirmed issue?