07-15-2016 05:11 PM
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  1. H3aTeRzz's Avatar
    Just picked up one....and see this, Great! LOL

    Oh well, hopefully they were just a flawed batch.
    07-14-2016 06:27 PM
  2. Slade8525's Avatar
    So, some issues i have with the CR test. Not that i doubt their good intentions, and i am not defending Samsung, BUT if you intend to conduct a test of a product, and intend to be perceived as a credible source, then scientifically reproduceable standards and procedures should be followed.

    Please be aware that to properly test ANY device, ALL of the following criterion SHOULD be met to ensure correct scientific testing methods. Frankly i was disappointed in what they showed vs what they had to say.

    Firstly, they used a pressurized chamber test vs depth test; air compresses much more evenly; water does not compress as such, but pressure increases with weight as a function of depth (assuming gravity is present). A 1.5m (or more) clear tube filled with clean fresh water would have been the proper way to test design specifications.
    Secondly, no time lapse, single shot was performed (or at least shown); this would further prove their point; instead its a cutaway.
    Thirdly, lack of standardization in testing; typically some adherence to STP laws (standard temperature and pressure, or deviations thereof) are used in a truly scientific study.
    Fourthly, no concurrent test with 'passing' S7 and S7 Edge in the same chamber at the same time (and their videos on the S7 and S7 Edge show the same glaring faults in the scientific method).
    And lastly, no static timer present that is clearly visible, which combined with the above methods, would clearly indicate either a passing or failing grade in the hardware.

    I'm not saying i dont trust their results, but i am saying my 6th grade science teacher would have flunked them immediately, and for such a large organization that purports to represent consumers, i was appalled at the lack of professionalism, and the suggested 'scientific' manner in which the test was conducted.

    I have conducted more scientific tests on used spark plugs to analyze lubrication effects vs carbon deposit efficiency on various spark plugs for my RX-7's and RX-8's, accounted for and adjusted for variables far more accurately than CR; let alone DAYS of testing sensors and lenses for various camera systems and issues such as 'jello'/CMOS line read speeds, dynamic range, ISO noise vs sensitivity, etc etc, and i am not a scientist by any means.
    T48 likes this.
    07-14-2016 10:32 PM
  3. tkuhe's Avatar
    Editors' note (July 10, 2016): Consumer Reports has stated the Galaxy S7 Active failed that publication's waterproofing tests. We are conducting our own tests, and will update this review with the results soon.

    CNET is conducting a follow up test. They did say that the test unit that they beat the crap out of failed in less than 1' of water, but that's to be expected. They are performing new tests with brand new phones in there CA office.
    Sure wish Samsung would say something soon. Quick search for S7 Active brings up 100's of stories all pointing to the CR piece.
    FLTimmyB and Phoneguy108 like this.
    07-15-2016 06:01 AM
  4. FLTimmyB's Avatar
    There was a pretty lengthy discussion on the CR facebook page, I was surprised to see they actually monitored it and gave input. I suggested they do the same test with two different ways. Method one get a container that is the max depth that they say it will take and put the phone in at one foot for 30 min then dry and go to two feet etc, and monitor for fail time. Then do the same test in the pressurized dunk tank they used and monitor for fail. The big thing I would like to see is a tear down report stating how the water got in and at what point, to which they said they liked the idea and would bring it up to the testers. I spoke with an AT&T rep they said the logs they have show the power port is the weak spot on the phone, so AT&T knows there is an issue as well. If CR can document the fail again both ways I think Samsung may have to do an extended warranty or offer replacements with a warranty. Right now I have mine in a supcase pro with ports covered and I don't even let it hear the word water, LOL. As a whole I am very happy with the phone, just wont take it near water. I think the IP68 rating will be the undoing of Samsung on this issue, that is how it was advertised and if people are having issues with splashes of water then there is a issue that needs to be corrected....just my two cents and I'm probably over charging at that rate. Thanks all have a good weekend.
    Phoneguy108 likes this.
    07-15-2016 12:50 PM
  5. PLaBar's Avatar
    If it is a manufacturing issue and the IP68 rating is false I think they would have to offer refunds. I don't think just offering an extended warranty would cover them legally (I know nothing about the law, just from a layman's point of view). If not refunds, then they would need to recall the phones to make them IP68 complaint.
    It's my first Android and Samsung phone so no personal experience but I think they'll do the right thing. They are a really good company.
    07-15-2016 01:33 PM
  6. Slade8525's Avatar
    If it is a manufacturing issue and the IP68 rating is false I think they would have to offer refunds. I don't think just offering an extended warranty would cover them legally (I know nothing about the law, just from a layman's point of view). If not refunds, then they would need to recall the phones to make them IP68 complaint.
    It's my first Android and Samsung phone so no personal experience but I think they'll do the right thing. They are a really good company.
    my GF is a trial attorney and i work in advertising having studied law extensively; we both agree it would be a huge issue.

    it is pretty funny to send a company an official registered letter over something petty with a complete legal analysis and threat of legal action over relatively minor issues, such as when kumho wouldnt honor a tire warranty for a $70 tire that was within the 30 day return period. our friend got 4 brand new tires out of it. $100 each continentals, not even kumho's lol.
    07-15-2016 05:11 PM
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