06-22-2017 08:48 PM
53 123
tools
  1. jmill89's Avatar
    I've been told that the top layer on the s7 active is not replaceable, which sucks because it scratches and wears out really fast. However, according to samsungs website it is:
    Galaxy S7 active Screen Protector Replacement Kit

    Can anyone confirm, because this fixes the one issue with this phone for me. Kit even comes with a tool to remove the top layer
    07-11-2016 06:25 PM
  2. planoman's Avatar
    I saw this on the Samsung website as well. Not sure if it is an actual screen replacement or screen protector? It would be great if it was a replacement poly carbonate screen replacement.

    Edit: I looked at the instructions and it does look like a screen replacement?

    ET-FG891_Quick-Start-Guide-S7-active-replacemen-screen-layer-replacement_2.pdf
    Phoneguy108 likes this.
    07-12-2016 09:05 AM
  3. jmill89's Avatar
    I called samsung and it looks like it's not yet available, but it seems they do intend on providing replacements and it's meant to be changed by the user.

    The kit includes a replacement top layer, a removal tool, a dust removal sticker, and a microfiber cloth.

    I don't know what the cost will be. Motorola has a similar kit for their tough phone and it costs $30

    I bet that most people with screen damage issues have a pristine glass screen under the protective layer. In the meantime if you could peel the top layer off without the tool you could just use an aftermarket screen protector, but I think it's the polycarbonate layer that provides the shatter resistance
    H3aTeRzz likes this.
    07-12-2016 01:43 PM
  4. Slade8525's Avatar
    that is simply a plastic or glass screen protector; NOT a replacement for your scratched polycarbonate screen; that layer is heat bonded to the glass. the top polycarb layer is NOT replaceable.
    07-12-2016 05:10 PM
  5. jmill89's Avatar
    The pdf spec sheet shows you how to remove it. It's only viewable on the desktop version of the page. It's titled "screen layer replacement guide". Step 1 is how to remove old screen layer
    http://www.samsung.com/us/system/consumer/accessory/et/fg/89/etfg891ctebus/ET-FG891_Quick-Start-Guide-S7-active-replacemen-screen-layer-replacement_2.pdf
    07-12-2016 06:33 PM
  6. flapadlr_Nok900's Avatar
    I get it, and I'm happy about it. What I don't get is why is the phone pictured on the website so different than mine? The sensors that are on the left of the speaker at the top of the phone are on the right on in the picture, for example. Is the ATT variant that different? Also my S7A has a gap between the home button and the other two tactile buttons, but the picture shows a line and no gap.
    07-13-2016 05:21 PM
  7. jmill89's Avatar
    I get it, and I'm happy about it. What I don't get is why is the phone pictured on the website so different than mine? The sensors that are on the left of the speaker at the top of the phone are on the right on in the picture, for example. Is the ATT variant that different? Also my S7A has a gap between the home button and the other two tactile buttons, but the picture shows a line and no gap.
    Idk why the picture is wrong on the webpage The description also seems to be generic placeholder text for a screen protector, but the pdf instructions show the correct phone and more detail about the replacement

    Samsung confirmed the part number for me, but no eta on availability or price yet
    07-13-2016 08:17 PM
  8. Slade8525's Avatar
    did they confirm that the polycarb layer on the OEM screen IS REMOVABLE? it appears the item is just a screen protector, and the linked article referenced is simply their method to remove an old screen protector, NOT the OEM polycarb layer built on the phone as it exists 'out-of-box'.
    07-14-2016 10:50 PM
  9. jmill89's Avatar
    did they confirm that the polycarb layer on the OEM screen IS REMOVABLE? it appears the item is just a screen protector, and the linked article referenced is simply their method to remove an old screen protector, NOT the OEM polycarb layer built on the phone as it exists 'out-of-box'.
    It is removable. I was able to peel mine off at the top a little. It is much thinner then a normal screen protector. Which is probably why some people thought that you can't remove it. It is a thin polycarbonate sticker, you can't even tell it's there until it scratches and wears out from your thumbs

    Just waiting for the replacements to be in stock. I wouldn't recommend trying to remove it with out the tool that comes in the kit, although I was able to lift the polycarbonate layer off at the top with a very small screwdriver
    07-15-2016 03:56 PM
  10. Slade8525's Avatar
    It is removable. I was able to peel mine off at the top a little. It is much thinner then a normal screen protector. Which is probably why some people thought that you can't remove it. It is a thin polycarbonate sticker, you can't even tell it's there until it scratches and wears out from your thumbs

    Just waiting for the replacements to be in stock. I wouldn't recommend trying to remove it with out the tool that comes in the kit, although I was able to lift the polycarbonate layer off at the top with a very small screwdriver
    ill be d@mned.
    H3aTeRzz likes this.
    07-15-2016 05:05 PM
  11. FLTimmyB's Avatar
    Im Thrilled they made a replacement for it, I still want to put a slab of glass over mine...does anyone have a glass screen protector they like?
    07-16-2016 01:29 PM
  12. Mal Lignant Tumor's Avatar
    I have the Bodyguardz glass protector on mine. Liking it.
    FLTimmyB likes this.
    07-16-2016 01:35 PM
  13. Chas9rr's Avatar
    I have always liked zagg glass.... Doesn't surround the buttons on the bottom... And as such, doesn't make the buttons seem to disappear touch wise.
    07-16-2016 11:35 PM
  14. Slade8525's Avatar
    I have the Bodyguardz glass protector on mine. Liking it.
    same here; 2 of them for $8, zero complaints.
    07-17-2016 10:34 AM
  15. jlczl's Avatar
    I have always liked zagg glass.... Doesn't surround the buttons on the bottom... And as such, doesn't make the buttons seem to disappear touch wise.
    Agreed. Plus the Bodyguardz have had some issues.
    07-17-2016 11:04 AM
  16. Slade8525's Avatar
    Agreed. Plus the Bodyguardz have had some issues.
    what issues? curious as i only spent $4 a pop, and i have no loyalty to any company for accessories OR phones.
    07-17-2016 11:09 AM
  17. TylerLV76's Avatar
    The bodyguardz glass you buy at att dont properly adhere to the polycarbonate screen. They leave air gaps and allow water under them.
    jimd1050 likes this.
    07-17-2016 02:43 PM
  18. Mal Lignant Tumor's Avatar
    The bodyguardz glass you buy at att dont properly adhere to the polycarbonate screen. They leave air gaps and allow water under them.
    Mine adhered perfectly, without air bubbles.
    07-17-2016 04:25 PM
  19. jlczl's Avatar
    what issues? curious as i only spent $4 a pop, and i have no loyalty to any company for accessories OR phones.
    There were a few reviews that said they were not adhering well to the screen even after being applied in stores.
    07-17-2016 11:49 PM
  20. H3aTeRzz's Avatar
    Bought the Zagg Tempered Glass....that will solve my worries :-D
    07-18-2016 08:37 AM
  21. FLTimmyB's Avatar
    where did you find them at 4 bucks a pop...just hit the website (yeah I know that's the worst spot) they had them at 35
    08-01-2016 02:35 PM
  22. Mdiggidy's Avatar
    ill be d@mned.
    I managed to peel my one off too using a square razor blade to pry it up in the corner. It took a few attempts to get it right.

    So pleased I came across this thread coz my screen got real scratched up in my pocket only a few days after purchasing. Thought i was gonna have to live with this nasty *** scratch for good.

    Now I'm just waiting for the polycarb replacement screen from samsung, i will put a gorilla glass screen on top once installed.
    FLTimmyB likes this.
    08-05-2016 11:50 AM
  23. jmill89's Avatar
    I managed to peel my one off too using a square razor blade to pry it up in the corner. It took a few attempts to get it right.

    So pleased I came across this thread coz my screen got real scratched up in my pocket only a few days after purchasing. Thought i was gonna have to live with this nasty *** scratch for good.

    Now I'm just waiting for the polycarb replacement screen from samsung, i will put a gorilla glass screen on top once installed.
    Still waiting for them to be available last time I called...

    But ya, im sure most complaints about messed up screens could probably be fixed by just removing the factory screen protector cause it's soft and sometimes the adhesion messes up too.

    If I use an aftermarket protector, I'd rather take the polycarb one off first because part of the design to protect the screen is that it's recessed slightly below the rubber lip. And I don't like the idea of putting a screen protector on top of a screen protector.
    08-05-2016 12:05 PM
  24. FLTimmyB's Avatar
    yup just picked up some glass to go over the top of mine too...figure cant hurt...no dings yet I would like to keep it that way too.. lol
    08-05-2016 12:06 PM
  25. jlczl's Avatar
    Still waiting for them to be available last time I called...

    But ya, im sure most complaints about messed up screens could probably be fixed by just removing the factory screen protector cause it's soft and sometimes the adhesion messes up too.

    If I use an aftermarket protector, I'd rather take the polycarb one off first because part of the design to protect the screen is that it's recessed slightly below the rubber lip. And I don't like the idea of putting a screen protector on top of a screen protector.
    The thing is that the polycarbonate one offers much more shatter protection than the aftermarket screen protectors. You can't really even tell it's on there so most of use who are putting on a glass protector are doing it mainly to prevent scratches on the protective shield. With that shield the Active survives extreme drops as mentioned on these forums.
    08-05-2016 06:43 PM
53 123

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