10-02-2016 02:06 AM
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  1. anon(9126477)'s Avatar
    anon(9126477)
    Can someone look at the screen of their S7 Active and tell me if you see the edges of your screen? Does it look like it has a screen protector on it?
    I don't have access to another camera to show what I am asking about but it should be easy to see.

    Thanks
    10-01-2016 07:29 AM
  2. keepnitreel's Avatar
    keepnitreel
    That's an odd request in the N7 forum...
    Jewels81 likes this.
    10-01-2016 08:15 AM
  3. jlczl's Avatar
    jlczl
    Originally Posted by Go Faster1
    Can someone look at the screen of their S7 Active and tell me if you see the edges of your screen? Does it look like it has a screen protector on it?
    I don't have access to another camera to show what I am asking about but it should be easy to see.

    Thanks
    Yes it has a screen protector on there from the factory installed. It is what gives it the shatter protection.
    10-01-2016 10:19 AM
  4. Javier P's Avatar
    Javier P
    Ambassador Team Lead
    Mod note. Thread moved to the S7 Active forum.
    10-01-2016 12:34 PM
  5. anon(9126477)'s Avatar
    anon(9126477)
    Okay. I guess I will need to contact Samsung because I purchased it for my son's birthday present and when he opened it there were visible scratches. He just looked at me like, is this a refurb? LOL
    10-01-2016 02:14 PM
  6. jlczl's Avatar
    jlczl
    Originally Posted by Go Faster1
    Okay. I guess I will need to contact Samsung because I purchased it for my son's birthday present and when he opened it there were visible scratches. He just looked at me like, is this a refurb? LOL
    Did it have the AT&T screen protector on there? You know the one that you can't leave on because it has the no texting while driving printed on it and a few other recommendations? If it didn't, I would definitely go back to the AT&T store and tell them that you got a device that was used when you bought something that was supposed to be new and swap it out since you have 14 days from purchase date but be sure to put a screen protector on there ASAP because that built-in screen protector that's on there is relatively easy to scratch.
    10-01-2016 05:30 PM
  7. anon(9126477)'s Avatar
    anon(9126477)
    Originally Posted by jlczl
    Did it have the AT&T screen protector on there? You know the one that you can't leave on because it has the no texting while driving printed on it and a few other recommendations? If it didn't, I would definitely go back to the AT&T store and tell them that you got a device that was used when you bought something that was supposed to be new and swap it out since you have 14 days from purchase date but be sure to put a screen protector on there ASAP because that built-in screen protector that's on there is relatively easy to scratch.
    I would have to have my son look in the box but I don't think it had one. I seem to recall it having just a clear piece wrapped around the phone. Like one big piece but no text and driving sticker
    10-02-2016 02:06 AM
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