1. bkrell's Avatar
    Well, I swapped out my original S7 Active for one that was made after the defect was fixed. Then, I splashed oil on my phone or in the act of cleaning the oil off my phone (not sure which caused it), I got a crazy rattle out of my external speaker. Called up AT&T and Active #3 is on the way, all under warranty. Yes, I explained what happened. They seem to be pretty liberal with warranty returns now. I'd advise anyone with a problem to give them a call.
    10-04-2016 11:46 AM
  2. thisbearisdrunk's Avatar
    why would someone pour oil on their S7 goooaaad! :O
    10-04-2016 12:21 PM
  3. bkrell's Avatar
    Long story short, I had a very old bottle of motor oil I was shaking up before I poured into my lawnmower. The plastic was brittle and the bottle disintegrated mid-shake. Oil went all over me (and my garage). My phone was in my back pocket upside down so the speaker was pointed up. Oil soaked right into it.
    10-04-2016 01:17 PM
  4. bkrell's Avatar
    Sooooo. Got my "new" Active. Build date JUNE 4!!!! DANG IT! spent all evening on the phone bouncing around to different departments. Finally talked to a warranty guy that said the refurbished phones come from Samsung so if it came from them, it should have been tested. Don't know if I trust Samsung but since my turnaround time to get a new phone is 1 day, I won't be shy in testing it out. The saga continues, lol.
    10-06-2016 05:20 AM

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