1. jj8279's Avatar
    So for the last few days my S7 active has been running poorly. Freezing up, extremely slow, poor battery, etc.
    Anybody else experiencing this?
    I refuse to do a factory reset. I have personalized and saved so much.
    I have cleaned cache and restarted several times.
    I do notice my signal has been horrible. Specifically where I work.
    Could a bad signal cause the phone to be running to poorly?
    Also location services keep turning on.

    08-09-2017 08:58 AM
  2. Golfdriver97's Avatar
    Poor signals shouldn't cause the phone to run poorly. I think you are left with only one alternative; the reset.
    08-09-2017 09:05 AM
  3. Aquila's Avatar
    Part of the problem may be continually clearing the cache. That means it has to re-save all that stuff.
    jimd1050 likes this.
    08-09-2017 09:14 AM
  4. Golfdriver97's Avatar
    I should amend my post that the poor battery life may be partially due to a bad signal. But the freezing, and running slow won't be. I still stand by my suggestion of a reset.

    @Aquila may be right, but it would also depend on how often the cache is cleared.
    08-09-2017 09:24 AM
  5. Javier P's Avatar
    It's quite difficult to know for sure what's causing those problems, but you could try a couple of things.

    If you're using an SD card unmount it temporarily and see what happens.

    See in your battery stats which apps/processes are using a higher percentage. Maybe there's an app running wild in the background.

    I agree with Aquila and Golfdriver97, clearing cache frequently won't help at all and a very bad signal is a sure cause for a battery drain.
    Golfdriver97 and jimd1050 like this.
    08-09-2017 09:35 AM

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