So I ordered a black edge on 2.24 around noon, card charged today, and ship date shows as today.
I hope UPS gets the delivery since I work for them and can get the package off the truck after preload.
I also feel bad for the customer service reps. They literally have no control over anything, and most likely would give their right arm if they could provide concrete information to everyone that keeps calling daily, or multiple times daily. They don't want you to call them. They absolutely can not help you or give you any more information than what has been given here. At this point most of them hate their life because they KEEP having to explain the same thing, to the same people, multiple times. I've worked in a call center before. They're just trying to make some money to pay their bills and times like these they're debating just how bad life on the street really could be. They have NO OTHER INFORMATION to give you than what you can access yourself. If your card has been charged, great, if not it's coming. If your ship date is right, f'in awesome, if not it's being fixed. There is literally no reason, aside from truly cancelling your order or a problem with your current phone, to call them right now.