08-13-2016 11:46 AM
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  1. waverider317's Avatar
    yes finally mine has moved
    Serious Fun likes this.
    03-07-2016 05:32 PM
  2. SEAKevin's Avatar
    Thanks for the replies..I won't call yet. On another note.. I have read the official exchange policy which requires a $35 restocking fee. When I ordered the phone I asked the CS rep if I went to a Verizon store the day I got it and they happened to have silver in stock..could I exchange my gold phone for a silver if it were in the still-sealed box? She said I could. Now I suppose technically I did not ask if I could do it for free.. but I assumed since she didn't mention a restocking fee that I could. But..I'm thinking maybe I'm wrong about that. Thoughts?
    03-07-2016 05:36 PM
  3. Eric R's Avatar
    yes finally mine has moved
    Color? Date ordered?

    Posted via the Android Central App
    03-07-2016 05:36 PM
  4. felloffthetruck's Avatar
    Thanks for the replies..I won't call yet. On another note.. I have read the official exchange policy which requires a $35 restocking fee. When I ordered the phone I asked the CS rep if I went to a Verizon store the day I got it and they happened to have silver in stock..could I exchange my gold phone for a silver if it were in the still-sealed box? She said I could. Now I suppose technically I did not ask if I could do it for free.. but I assumed since she didn't mention a restocking fee that I could. But..I'm thinking maybe I'm wrong about that. Thoughts?
    Knowing Verizon they will hit you with that $35. restocking fee if the phone is open or not.
    03-07-2016 05:39 PM
  5. xx_bishop_xx's Avatar
    Has anyone who's tracking numbers are working received the "your phone has shipped" email?
    That's a negative in my case.
    03-07-2016 05:40 PM
  6. Tj Holtgard's Avatar
    6:27 pm Left FedEx origin facility wooo en-route
    03-07-2016 05:41 PM
  7. Eric R's Avatar
    6:27 pmLeft FedEx origin facility wooo en-route
    Silver?

    Posted via the Android Central App
    03-07-2016 05:42 PM
  8. Tj Holtgard's Avatar
    Silver?

    Posted via the Android Central App
    Onyx S7 Edge and Gold S7 ordered 3/2

    feel bad for the silver pre-orders that still don't have updates.
    Serious Fun likes this.
    03-07-2016 05:46 PM
  9. weirdohappy's Avatar
    For what it's worth here's an update: my black s7e, ordered on 2.24 around noon, card charged yesterday around noon, status updates to shipped with number by UPS yesterday around 4. Number is still not recognized in UPS system
    03-07-2016 05:47 PM
  10. airkorea08's Avatar
    For what it's worth here's an update: my black s7e, ordered on 2.24 around noon, card charged yesterday around noon, status updates to shipped with number by UPS yesterday around 4. Number is still not recognized in UPS system
    I'm in the same boat.
    03-07-2016 05:50 PM
  11. slater's Avatar
    For what it's worth here's an update: my black s7e, ordered on 2.24 around noon, card charged yesterday around noon, status updates to shipped with number by UPS yesterday around 4. Number is still not recognized in UPS system
    You have Tracking though. I've had plenty of ups tracking numbers that don't update till it is delivered or or for delivery for some reason. I wouldn't worry about that
    03-07-2016 05:53 PM
  12. Eric R's Avatar
    For what it's worth here's an update: my black s7e, ordered on 2.24 around noon, card charged yesterday around noon, status updates to shipped with number by UPS yesterday around 4. Number is still not recognized in UPS system
    I ordered Silver on 2/23 and card not charged order still processing. Called and hear the same BS "We won't ship until 3/11" and I'm just like "the page says DELIVER by 3/11"

    Posted via the Android Central App
    kami8586 likes this.
    03-07-2016 05:54 PM
  13. SR45's Avatar
    I ordered for the second time on the 3rd after canceling the first one on the monthly plan. It to says it will ship on the 11th. No biggie for me, and won't call Verizon, and argue either. Not stressed at all, I'll get it eventually. Gives me more time to look for a good screen protector, read reviews, and enjoy life outside of a phone.
    Serious Fun likes this.
    03-07-2016 05:59 PM
  14. Rygots's Avatar
    Just got the reminder email. It's 300,000 total gear vrs and 35,000 gear s2s.... Argh
    Serious Fun likes this.
    03-07-2016 05:59 PM
  15. airkorea08's Avatar
    You have Tracking though. I've had plenty of ups tracking numbers that don't update till it is delivered or or for delivery for some reason. I wouldn't worry about that
    I guess for me, I wanna make sure someone is home to sign for it on the day of or if it is coming on a day when no one will be home, to have it routed to the UPS Store. I'd much rather have it delivered to the house and have someone there to sign for it rather than risking not being able to leave work on time to stop at the UPS Store to pick it up.

    I guess I just wish the tracking number would work to track the package.
    Colchicine likes this.
    03-07-2016 06:00 PM
  16. anon(5630457)'s Avatar
    Has anyone who's tracking numbers are working received the "your phone has shipped" email?
    I never received a "your phone has shipped" email even though my phone is in transit from Memphis.
    03-07-2016 06:01 PM
  17. Joe the Insider's Avatar
    Emails are definitely not coming through, So keep checking order status on your Verizon Account.
    03-07-2016 06:03 PM
  18. slater's Avatar
    Emails are definitely not coming through, So keep checking order status on your Verizon Account.
    The savior is alive! All praise Joe, hopefully your day at work wasn't too bad.
    03-07-2016 06:05 PM
  19. eddiechi's Avatar
    My tracking number is active but not active after talking on the phone with Verizon they said I should see action before 5pm coast time over in Cali and I'm in Michigan- so funny. But I guess at least it's on it's way. Here's to more waiting


    My UPS tracking number for order placed on 3/1 went active 5 min ago.... it has been inactive since acct showed s7 as shipped around 10am this morning.

    Have not not received a shipping email from VZW but did receive notification alert from UPS item was shipped from Memphis at 445pm......

    ------ALso, just curious about credit card charges.... were they only for taxes for those that ordered through DPP? On my order sheet it only showed taxes in the amount of $3.41 and my card has not been charged for anything......
    03-07-2016 06:06 PM
  20. Eric R's Avatar
    Emails are definitely not coming through, So keep checking order status on your Verizon Account.
    Hi Joe,
    I ordered on 2/23, Silver Edge.
    It hasn't shipped yet and my card hasn't been charged. Still says processing. App still says ship date is 1858
    Any suggestions?

    Posted via the Android Central App
    03-07-2016 06:09 PM
  21. felloffthetruck's Avatar
    Emails are definitely not coming through, So keep checking order status on your Verizon Account.
    Any news on store shipments?
    03-07-2016 06:09 PM
  22. kami8586's Avatar
    I'm just going to leave this here..

    Posted via the Android Central App
    Attached Thumbnails S7 Edge - Verizon preorders-screenshot_2016-03-07-19-10-35.jpg  
    03-07-2016 06:10 PM
  23. slater's Avatar
    All spots I can check my order have switched back to in store pickup. WHY WORLD WHY?

    Anyone else who preordered in store see this happening?
    03-07-2016 06:12 PM
  24. anon(5630457)'s Avatar
    I'm just going to leave this here..

    Posted via the Android Central App
    They're probably getting sick of people asking them questions they don't have the answers to.
    Colchicine and Thablackguy like this.
    03-07-2016 06:13 PM
  25. waverider317's Avatar
    Color? Date ordered?

    Posted via the Android Central App
    Posted earlier. Silver 2/23
    Serious Fun likes this.
    03-07-2016 06:13 PM
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