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  1. tanithis's Avatar
    Mine has said the same. I preordered early on the 23rd and still waiting on a tracking number and I also have yet to find a Sprint customer that has.
    03-02-2016 09:11 AM
  2. xgman's Avatar
    Has anyone for any carrier ordered through Best Buy received any notification of anything other than expected 3/11? (aside from the silver back-orders)
    03-02-2016 09:26 AM
  3. DaleReeck#AC's Avatar
    Verizon said they changed the deal? LOL, why does that make me think of Darth Vader?

    "I am altering the deal. Pray I don't alter it any further."
    kstout2013 and Thablackguy like this.
    03-02-2016 10:15 AM
  4. JHBThree's Avatar
    T-mobile is claiming there was a 'hiccup' in my order and I shouldn't have received a shipping notification, and I'll get it on launch day. This despite the fact people on AC ordered this exact same phone after me and got theirs already. Heads are going to roll.
    03-02-2016 10:35 AM
  5. rgladman's Avatar
    T-mobile is claiming there was a 'hiccup' in my order and I shouldn't have received a shipping notification, and I'll get it on launch day. This despite the fact people on AC ordered this exact same phone after me and got theirs already. Heads are going to roll.
    After speaking to two different Reps, I am convinced no one knows exactly what anyone's order status is.
    03-02-2016 10:42 AM
  6. JHBThree's Avatar
    I'm very frustrated. My order hasn't moved since it was 'shipped' on 2/27
    03-02-2016 10:44 AM
  7. meyerweb#CB's Avatar
    My order from Sprint went in today. I've got a business account, so ordered through my rep rather than the web site, and all she could tell me is I'd have it by the 11th.

    re: Sprint. The coverage isn't the greatest, but it's acceptable, and my plan with them is unlimited (and unthrottled) data, 2100 minutes on 4 lines for $100 a month less than any of the other major carriers can give me. I can even still get subsidized phones if I want.
    03-02-2016 10:55 AM
  8. meyerweb#CB's Avatar
    I'm very frustrated. My order hasn't moved since it was 'shipped' on 2/27
    "Shipped," in UPS and FedEx terms, only means that a label was printed. Not that the package has actually been picked up and put in a truck for transport.
    03-02-2016 10:57 AM
  9. Chris5626's Avatar
    Just ordered mine from Carphone Warehouse in the UK. They are apparently still shipping them to arrive on the 8th of March which is great but the Gear VR is expected to turn up 3-5 days after.

    Not too bad though, my wife just ordered hers from T-Mobile in the US and they waited to tell her after payment had been taken that the phone wouldn't be shipped until about 7 days after the launch and you have to redeem the Gear VR offer separately.
    03-02-2016 11:02 AM
  10. JHBThree's Avatar
    "Shipped," in UPS and FedEx terms, only means that a label was printed. Not that the package has actually been picked up and put in a truck for transport.
    I understand. However, that occurred on Saturday. No updates since then, and every T-Mobile rep I talk to tells me something different. Others that ordered after me (I placed on 2/25) have also already received their phones, so I don't know what tmobile's problem is.
    03-02-2016 11:04 AM
  11. andrewdemcak's Avatar
    I just chatted with a Verizon rep and she said whatever date is on your order confirmation email will be the shipping date. I think they are just saying that, though.
    03-02-2016 11:16 AM
  12. Zendroid1's Avatar
    T-mobile really let me down. I pre-ordered on 2/24 and just received a cancellation notice because I didn't sign the EIP. I chose to pay in full so there shouldn't be an EIP. Rep I just spoke to told me I still have to sign one but I told him I never even received one. They volunteered to re-order for me but I'd be at the end of the line and I'd still have to wait for an EIP that will never arrive. Now I don't know what to do.
    03-02-2016 11:17 AM
  13. waverider317's Avatar
    This seems to happen with Verizon with every big phone launch. So frustrating for their customers. Ordering a phone should not be this concerning lol
    03-02-2016 11:18 AM
  14. tanithis's Avatar
    Status update on Sprint. It is now listed that it will be sent the week of the 11th. Seeing how I was one of the first to preorder and being told this means that they were just trying to look like they were not behind T-Mobile but screwed up.
    thoreau likes this.
    03-02-2016 11:32 AM
  15. Adiliyo's Avatar
    T-mobile really let me down. I pre-ordered on 2/24 and just received a cancellation notice because I didn't sign the EIP. I chose to pay in full so there shouldn't be an EIP. Rep I just spoke to told me I still have to sign one but I told him I never even received one. They volunteered to re-order for me but I'd be at the end of the line and I'd still have to wait for an EIP that will never arrive. Now I don't know what to do.
    at that point you might as well wait until the 11th and try to find it in a store. that being said, tmobile might have the absolute most useless stores / employees in the business. they can't seem to do anything with your account. so hopefully they can sell you a phone outright with no issues.
    03-02-2016 12:39 PM
  16. ken2ts's Avatar
    Did you order your Samsung Galaxy S7 Edge? Sound off below!

    • Color?
    • Carrier?
    • Throwing a SD card in it?
    • Did you order directly from a carrier or somewhere else (Bestbuy or whichever)?
    Got the silver one from T-Mobile, and will get a separate SD card for it.
    It's a shame though that the T-Mobile store didn't inform me that my device is in back order. I would have gotten the device somewhere else and just use my T-Mobile account. Up til now, when I go to T-Mo's website, my order is still in process - no updates, no shipping info.
    03-02-2016 12:58 PM
  17. thoreau's Avatar
    Black, Edge, Sprint. Ordered on the 28th, no add-ons via sprint (already picked up an incipio dualpro case, wireless fast charger, and 128 gig lexar pro card for it though.)

    no signs of hope. Original status said shipping starting on 3/7. Then sprint changed their tune (after tmobile shipments started happening...) and posted this to the status:
    "Your order for the Samsung Galaxy S7 edge has been received. Orders placed before 10:00 AM CT on 3/1 will deliver in 2-5 business days. Orders placed after 10:00 AM CT on 3/1, will begin shipping 3/7. Keep an eye out for a shipping email with your tracking information. Thank you for your patience."

    Verification with a chat rep earlier this morning came up with:
    "Your order will be delivered in 2-5 business days, counting from 02/29."

    An hour or two ago, it changed back to:
    "Your order for the Samsung Galaxy S7 edge has been received. Orders will begin shipping the week of 3/7. Keep an eye out for a shipping email with your tracking information. Thank you for your patience."

    And a chat session about 20 minutes ago came up with:
    "I checked with the latest inventory update, due to the high request for this product, the shipping information updated and although we are still doing our best to ship them out faster, we expect them to be delivered during the week of 03/07"

    ugh =(

    It wouldn't be so bad normally, but given the signature-required and fact that I'm not home when UPS comes around, I had it redirected to work. Sprint got the address wrong on the first shot, and claimed to fix it, but I'm a tad skeptical. Also don't trust that any shipment emails will make it (gmail has been nazi on ups stuff for me lately) nor that my own shipping department will notify me during the same year as any arrival.

    Oh the horrible life of first-world problems =)
    03-02-2016 01:13 PM
  18. kstout2013's Avatar
    Verizon said they changed the deal? LOL, why does that make me think of Darth Vader?

    "I am altering the deal. Pray I don't alter it any further."
    So I'm sitting in my truck (I'm a paramedic) and literally snorted when I read that. I heard it in my head in his voice. My partner is looking at me like I've lost my mind, and I'm trying to explain, including the voice. I probably should have just let that one go.
    Kevin OQuinn and Thablackguy like this.
    03-02-2016 01:19 PM
  19. bryant2086's Avatar
    I'm getting the same mixed responses on the delayed orders that you all are getting. Here's my chat with the Verizon rep. I'll be taking that with a grain of salt...

    "I've ordered my Galaxy S7 Edge!" (Order & Shipping Discussion)-chat.jpg
    03-02-2016 01:38 PM
  20. Rygots's Avatar
    I'm getting the same mixed responses on the delayed orders that you all are getting. Here's my chat with the Verizon rep. I'll be taking that with a grain of salt...
    This will probably be of some assistance to those on Verizon.

    http://forums.androidcentral.com/sam...ml#post5027833
    zainsikander32 likes this.
    03-02-2016 01:42 PM
  21. TechGod2014's Avatar
    I wouldn't go crazy since technically the phone shouldn't be in your hands until launch. I ordered mine on Saturday thru tmobile only because I knew there's a chance I might get it early. Getting upset that others got it first is not even worth the aggravation. Cancelling the order will just push u further back and might cause u to lose out on the pre-order goodies. I would just roll with the punches and if u don't get it by launch just head to a store and pick it up then cancel your pre order. I've dealt with these issues before... only phones that are not available at launch are Iphones. Android phones are always available. Don't stress out over it life is too short.
    03-02-2016 01:45 PM
  22. bryant2086's Avatar
    Cool, thanks for passing on the info. I'm good with however it all turns out. I'm just wanting to make sure I get that free watch, haha.
    03-02-2016 01:50 PM
  23. mikef91's Avatar
    T-mobile really let me down. I pre-ordered on 2/24 and just received a cancellation notice because I didn't sign the EIP. I chose to pay in full so there shouldn't be an EIP. Rep I just spoke to told me I still have to sign one but I told him I never even received one. They volunteered to re-order for me but I'd be at the end of the line and I'd still have to wait for an EIP that will never arrive. Now I don't know what to do.
    Something doesn't sound right there. I pre-ordered mine and paid in full and already received the phone. I didn't have to sign an EIP at all. What color were you looking for? I have a black one I ordered that should be here tomorrow. I ordered silver and black because I didn't know if I would like the silver, but the silver is a keeper.
    03-02-2016 01:58 PM
  24. peejay1784's Avatar
    T-Mobile sucks. They told me that they tried to charge my debit card, for $0.00 mind you, and that it was declined. They then told me that they tried again and that this time it went through. I called my bank and they told me that there was no declined transactions and no transactions whatsoever for the amount of $0.00 or from T-Mobile. Now they're telling me that the order is "still active" and that they are processing orders in the order that they received them, which obviously is not true based on this thread. They suck.
    03-02-2016 02:34 PM
  25. Kevin OQuinn's Avatar
    So I just chatted with T-Mo and was also told 3/7, and that my online order status hasn't updated because the phone is still listed as "backorder". I'll wait until Monday to complain again.

    But I do have a silly question. When I pre-ordered it was a Jump on Demand, and they told me that they now require a down payment for them (based on credit) that they just started doing again about two weeks ago. So they swiped my card (it was like $65), but my account has not been charged yet. This was not said to be tax, just a down payment for the device. Will this charge hit when the device is shipped? Seems weird to swipe my card but then not charge it.
    03-02-2016 02:42 PM
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