03-17-2016 03:44 PM
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  1. snobrdr2324's Avatar
    UGh . I am still waiting on my preorder. Its pick up at the store. Mine still says in process. Hopefully my store is just waiting till friday.

    I'm in the same boat as you for my Silver AT&T Edge. An employee said they expect all pre order shipments to come Friday, the ones that went out early were a small early shipment and if we weren't lucky enough to be part of that then we must wait until Friday. This was a low level employee so take it for what you will, but I'm hoping its true and it makes sense to some extent.
    03-09-2016 09:02 PM
  2. dizzll's Avatar
    Which carrier is your phone for? This big circus act of a pre-ordered that Best Buy promoted is terrible. My VR and SD will be delivered tomorrow. My pre-ordered was a s7 edge with AT&T and with no eta. It would have made sense if they would have sent you my VR and SD.

    Posted via the Android Central App
    I am also ATT with a silver S7 Edge. I am in Las Vegas and ordered at 7am on 2/23 if that matters.
    03-09-2016 09:25 PM
  3. SROJR's Avatar
    Glad to see I am not the only one still waiting. In store pick up AT&T Edge onyx. Fearful of getting the april 5th letter. Oh well it's still not officially released yet. I still have hopes to pick it up Friday.
    03-09-2016 10:35 PM
  4. MCC1987's Avatar
    I preordered my S7 Edge from Best Buy and received it yesterday March 8. I was surprised as well because, like you said, Best Buy doesn't normally ship products early.
    03-09-2016 11:58 PM
  5. jeffreynew23's Avatar
    Picked mine up on Monday at the Best Buy in College Park Maryland. They had the hardest time dealing with AT&T to complete the sail. Apparantly AT&T doesn't allow their reps to talk to Best Buy reps over the phone and they have to "chat" im each other. Anyway, after a couple of hours I walked away with my titanium silver s7 edge, vr and sd card. They had boxes of the carriers except T-Mobile and the phones in them behind the register.
    03-10-2016 08:03 AM
  6. scavok's Avatar
    I got my phone but VR and SD supposed to be next week for some reason.
    I got my phone too but am too waiting on the VR and SD card. Did you get shipping notification on those items? I haven't yet. Still in the preparing to ship stage.
    03-10-2016 08:36 AM
  7. decarlo4's Avatar
    Picked mine up on Monday at the Best Buy in College Park Maryland. They had the hardest time dealing with AT&T to complete the sail. Apparantly AT&T doesn't allow their reps to talk to Best Buy reps over the phone and they have to "chat" im each other. Anyway, after a couple of hours I walked away with my titanium silver s7 edge, vr and sd card. They had boxes of the carriers except T-Mobile and the phones in them behind the register.
    This was my exact experience at the Chicagoland best buy I picked my titanium s7 edge on AT&T. It took a couple hours before they were able to get the sale and activation to go through...after help from the in store AT&T rep, several other employees and AT&T support over the phone and IM. For my inconvenience they comped me a couple of accessories.
    03-10-2016 09:09 AM
  8. DEman19901's Avatar
    Has anyone who has had their home delivery delayed tried or thought of cancelling home delivery and switching to in-store pickup?
    03-10-2016 09:12 AM
  9. andrew_ackley's Avatar
    I chatted with two Best Buy reps yesterday just to be sure but they both said I was getting the phone today. I get a UPS shipment in and its the vr. So I chat with them again and now they are saying they don't have a clue when it will ship, I can't cancel the order and I can't pick up the phone in store. WTF. I spend a LOT of money at Best Buy and they don't know what the hell is going on. I am only at the office today to get my phone so I'm pissed.
    03-10-2016 10:39 AM
  10. andrew_ackley's Avatar
    Has anyone who has had their home delivery delayed tried or thought of cancelling home delivery and switching to in-store pickup?
    They told me that once any of the items are being prepared for shipping you can't make changes or switch to in-store pickup.
    03-10-2016 10:40 AM
  11. DEman19901's Avatar
    They told me that once any of the items are being prepared for shipping you can't make changes or switch to in-store pickup.
    I have delivery of the VR headset. The SD card is supposed to be delivered by tomorrow afternoon. I called Best Buy and was told that if I return the headset and SD card to my local store that I could cancel my order. I am tempted to due so and taking my chances on either getting an S7 Edge in a store near me or just getting something else. I need a new phone, doesn't necessarily have to be the S7.
    03-10-2016 10:47 AM
  12. monofurioso's Avatar
    Got my AT&T Black model from BB on March 8th. Love it, and GearVR is pretty flippin cool.
    Rose4uKY likes this.
    03-10-2016 12:02 PM
  13. releasetheZika's Avatar
    I'm here to post my first Best Buy preorder experience. Maybe I can help someone else. I'm currently using an iPhone 5 on its last legs.

    I preordered a Silver AT&T S7 Edge on 2/23 at 9am when the preorders opened. Best Buy pre-authorized my card and the money was put back within a few days. So this past weekend, Best Buy attempted to take the money out for real. My bank thought it was fraud (even though I had the funds) so I had to resolve that on the bank's end before attempting to pay Best Buy. It took until Tuesday to get that cleared up. The Best Buy CS lady clearly told me that if my card was rejected again, my order would cancel and I wouldn't be able to get my preorder bonus.... So Tuesday I called customer service, charge it to the same card, and wait anxiously.

    My VR and SD card shipped Wednesday via UPS Ground. My phone went SLOWLY from "Order Received" to "Preparing" to "Awaiting UPS Pickup".

    I had been afraid that because of the delay with my bank, I missed out on the first batch of preorder shipments. I figured I would receive the extras tomorrow but wouldn't see my phone until next week. I thought that Best Buy had taken the S7 that I ordered on 2/23 with MY NAME on it and given it to someone whose card authorized faster..

    I was wrong!!! I got a text/email from Best Buy saying that my phone has finally shipped. Apparently, my phone was set aside somewhere awaiting payment and then UPS pickup!! I'm totally satisfied at this point.

    Although I would have gotten my phone days ago if I didn't have to go through CS and my bank, Best Buy did not push me to the end of the list!!

    Moral of the story: Don't give up hope. Call Best Buy Customer Service to see what's up BEFORE your order gets cancelled. My Silver AT&T S7 Edge, Gear VR and SD card will all arrive tomorrow, 3/11. No earlier or later than the original release date. Yes!!
    03-10-2016 12:04 PM
  14. Airstream25's Avatar
    Yes, my S7 phone from Best Buy has a Verizon SIM pre-installed.
    03-10-2016 12:33 PM
  15. digitalbreak's Avatar
    My S7 (ATT) is On Vehicle for Delivery Today

    I ordered the unactivated device with the full price.
    03-10-2016 01:49 PM
  16. xgman's Avatar
    How much do you think we could sell these unopened VR glasses for? There will probably be a bunch on the market if a lot of people don't use them.
    03-10-2016 01:59 PM
  17. andrew_ackley's Avatar
    Not sure the sooner you put it up for sale the better though lol.
    03-10-2016 03:00 PM
  18. Rose4uKY's Avatar
    My husband needs to sell his ours will be here tomorrow.My co-worker is buying mine he has a note 4 edge I am guessing it'll work with it? I asked for $60 bucks which is what I paid for this S- View Flip Cover Case.

    How much do you think we could sell these unopened VR glasses for? There will probably be a bunch on the market if a lot of people don't use them.
    03-10-2016 04:08 PM
  19. Jaycemiskel's Avatar
    My VR and SD card will be here tomorrow. Phone came in yesterday so I'm happy.
    03-10-2016 05:40 PM
  20. TheRealCBONE's Avatar
    Just heard the new date is April 27th for availability when i called after getting the delay notification this morning. But I'm getting my sd card and gearvr today! Never again, BestBuy.
    03-11-2016 08:29 AM
  21. DEman19901's Avatar
    Just heard the new date is April 27th for availability when i called after getting the delay notification this morning. But I'm getting my sd card and gearvr today! Never again, BestBuy.
    I already have the Gear VR and my sd card is supposed to arrive today. I was told April 25th for the phone. I was also told that once I receive the SD card I could return them both to my local Best Buy and cancel my order of which I will be doing.
    03-11-2016 08:33 AM
  22. releasetheZika's Avatar
    S7 Edge, Gear VR, and SD card are all out for delivery by the end of today.

    I'm worried that I may not like the silver color but we shall see.
    03-11-2016 09:04 AM
  23. tqmcguire's Avatar
    Got cases? Check. VR and SD card ready for pickup? Check. Phone? Nowhere to be found.

    Samsung Galaxy S7 Edge Bestbuy Pre-order Status (Post Here)-s7-edge-meme.jpg

    Posted via the Android Central App
    03-11-2016 12:27 PM
  24. race4life's Avatar
    At best buy just checking out cases. Does this mean s7 edge plus is coming? Multiple cases say S7 Edge Plus.

    Posted via the Android Central App
    Attached Thumbnails Samsung Galaxy S7 Edge Bestbuy Pre-order Status (Post Here)-1306.jpg  
    03-11-2016 12:29 PM
  25. Death Roe's Avatar
    I think it was just a goof up by Best Buy/Magnolia.
    03-11-2016 12:30 PM
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