03-10-2016 11:26 AM
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  1. Jelly Belly's Avatar
    You should have a pre order email with your order number and a link, you should check your spam folder.

    Also if you have your full order number you can use expansys.com/order-tracking/

    Posted via the Android Central App
    Thanks.

    I get nothing though.

    My reference number is three groups of 4 separated by hyphens i.e. 92W2-4487-98B0 (Not this actual number)
    If I put that in with the email address I used and click the button, the fields just go blank, the page refreshes and I notice the contact number on the page changes.

    I am getting worried now.

    Earlier on in the week by online banking showed two balances. The difference between the two was the price of the phone which shows there was a hold on that money. Now that has gone. No money has been taken but both balances are showing the same.
    03-06-2016 07:02 AM
  2. sketchedout's Avatar
    Woohoo! Just had text through on my pre order direct through Samsung. It's been despatched for delivery tomorrow!!!

    Posted via the Android Central App
    03-06-2016 10:34 AM
  3. GT004's Avatar
    Mine too
    03-06-2016 10:40 AM
  4. SamAndroid123's Avatar
    what date did both of you order?
    03-06-2016 10:42 AM
  5. Cakefish's Avatar
    Nice. I'm still waiting for that text from Carphone Warehouse.
    03-06-2016 10:42 AM
  6. sketchedout's Avatar
    what date did both of you order?
    I ordered mine 24th Feb around 9.00am as part of the new upgrade option. The text I had come through says it will be delivered by Parcelforce on / by 7th. My order status does still say awaiting stock but I'm assuming it's behind.

    Just checked Parcelforce website and it says it was collected at 15.34pm today.

    Hoping it is everything. Hope you all start getting your confirmation through any minute now.

    Posted via the Android Central App
    03-06-2016 10:48 AM
  7. GT004's Avatar
    what date did both of you order?
    I ordered yesterday
    03-06-2016 11:23 AM
  8. SamAndroid123's Avatar
    Ordered on the 24th and still saying Not Processed..
    03-06-2016 11:32 AM
  9. trekmatt's Avatar
    I'm wondering if my carphone warehouse order that was dispatched on Friday has reached the store yet, no confirmation so far
    03-06-2016 11:46 AM
  10. Kuldip999's Avatar
    Hi guys,
    I preordered a Samsung Galaxy s7 Edge (Gold) through Carphone Warehouse (24 month Contract) on the 29th of February, The order status has changed to Dispatched and I have a tracking number with DPD telling me its in Oldbury so I am hoping it will be delivered on Tuesday.

    For anyone interested the deal I got was
    Unlimited Minutes
    Unlimited Texts
    11GB of 4G data
    For £36 a month + £149 upfront cost (Did receive £50 Cashback)

    Total cost is £1013
    - £50 Cashback
    - £80 for the VR Headset
    - £640 for the phone
    Divide by 24 = £10.10 a month for the minutes, texts and data which is an outstanding deal.

    Also ordered the Spigen Neo Hybrid case which arrived today and Kingston 64GB Class 10 UHS-3 Micro SD Card which is arriving tomorrow
    03-06-2016 11:48 AM
  11. ninjakel's Avatar
    Ooh exciting. Did you just get a text or did you get an email as well? I only ask because I am without a working sim (long stupid story) and won't be getting any texts until I get the new phone and sim and get it activated. I asked for a nano sim as a replacement which should be coming tomorrow.

    Posted via the Android Central App
    03-06-2016 11:52 AM
  12. ninjakel's Avatar
    Probably a good idea to drop an email to samsung customer service then, they'll be able to give you a proper answer. Your oder might have been caught up in the pre order mayhem.

    Hopefully it'll be on the way soon.

    Posted via the Android Central App
    03-06-2016 11:54 AM
  13. GT004's Avatar
    Just a text from parcel force, no email.
    03-06-2016 11:55 AM
  14. sketchedout's Avatar
    So far I've only had a text from Parcelforce confirming delivery for tomorrow.

    Posted via the Android Central App
    03-06-2016 12:47 PM
  15. lancashirehotpot's Avatar
    Hoping I get a text tomorrow saying its out for Tuesday or even better one saying it's out for delivery sometime tomorrow. My order on Samsung still says awaiting stock. Strangely it changed a few times yesterday saying in stock then changed again. Ordered 29th Feb.
    03-06-2016 12:48 PM
  16. albie999's Avatar
    Spoke to Vodafone last night and they said phone still for delivery on Tuesday, but there online tracking hasn't changed ... Do I believe them?
    03-06-2016 12:50 PM
  17. Kuldip999's Avatar
    Spoke to Vodafone last night and they said phone still for delivery on Tuesday, but there online tracking hasn't changed ... Do I believe them?
    I think you still have a good chance, I'd keep an eye out on the online tracking tomorrow because if it gets dispatched tomorrow for next day delivery you will get it on Tuesday
    03-06-2016 01:56 PM
  18. Jessey Clarke's Avatar
    I think you still have a good chance, I'd keep an eye out on the online tracking tomorrow because if it gets dispatched tomorrow for next day delivery you will get it on Tuesday
    I ordered through Vodafone as an upgrade and tracking online, I'm at stage 3 but didnt think there would be much news till tomorrow as its the weekend. Im changing tarrif though and my new price plan has changed over the weekend so hopefully that's a sign
    03-06-2016 02:13 PM
  19. albie999's Avatar
    I ordered through Vodafone as an upgrade and tracking online, I'm at stage 3 but didnt think there would be much news till tomorrow as its the weekend. Im changing tarrif though and my new price plan has changed over the weekend so hopefully that's a sign
    Mines still at stage 2, been checking for it to move to stage 3, no joy. Think I might be calling then again tomorrow
    03-06-2016 02:34 PM
  20. philliplavelle's Avatar
    Makes no difference. I've emailed them two times since Friday morning and had no response. I am starting to wonder if anybody even checks their emails.
    Probably a good idea to drop an email to samsung customer service then, they'll be able to give you a proper answer. Your oder might have been caught up in the pre order mayhem.

    Hopefully it'll be on the way soon.

    Posted via the Android Central App
    03-06-2016 02:40 PM
  21. Kuldip999's Avatar
    I ordered through Vodafone as an upgrade and tracking online, I'm at stage 3 but didnt think there would be much news till tomorrow as its the weekend. Im changing tarrif though and my new price plan has changed over the weekend so hopefully that's a sign
    Ahh right, yeah I think most people will see their tracking info change to dispatch tomorrow via an overnight courier like dpd, yodel or ukmail. I would say don't be afraid tomorrow as I have previously had dispatch emails at 8/9pm on the night before release and its come on release day (This is with iPhone 6 and 6s which have now both been sold for the Samsung Galaxy S7)
    03-06-2016 04:27 PM
  22. Jessey Clarke's Avatar
    Mines still at stage 2, been checking for it to move to stage 3, no joy. Think I might be calling then again tomorrow
    yea give them a call tomorrow if no change.. maybe give it till mid day, things might move quickly as its meant to come tuesday
    03-06-2016 05:01 PM
  23. SW1990WBA's Avatar
    Ordered 24th direct from Samsung and still no update about when I can expect delivery
    03-06-2016 06:58 PM
  24. Cakefish's Avatar
    Next day delivery. Don't panic. It's likely most will be dispatched tomorrow.

    I haven't got my text yet but I'm not panicking.
    03-06-2016 07:02 PM
  25. Danny Long2's Avatar
    Well Monday morning. No change in site. Money not taken. Not optimistic. If this were Amazon would not be worried but it's Samsung!

    Posted via the Android Central App
    03-07-2016 02:06 AM
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