1. greggov's Avatar
    Using a Galaxy S7 edge on T-Mobile, when I try to delete a photo from the SD card I get an error saying "cant delete item. Photos doesn't have access to delete items on your SD card. Go to the Gallery app to continue deleting."

    I've been poking around in all the settings and can't seem to find anything. I thought one of the recent Photos updates addressed using SD cards? Photos has all permissions granted as far as I can tell.
    03-06-2016 09:01 AM
  2. brava27's Avatar
    Using a Galaxy S7 edge on T-Mobile, when I try to delete a photo from the SD card I get an error saying "cant delete item. Photos doesn't have access to delete items on your SD card. Go to the Gallery app to continue deleting."

    I've been poking around in all the settings and can't seem to find anything. I thought one of the recent Photos updates addressed using SD cards? Photos has all permissions granted as far as I can tell.
    Try moving the app to the SD card. Maybe that will give you deletion powers.
    03-06-2016 09:08 AM
  3. greggov's Avatar
    Moving to SD card isn't an option. It appears to be a system app on the S7e.
    03-06-2016 09:15 AM
  4. Danny Long2's Avatar
    Same issue on LG G4. Sooooo annoying. Just ordered S7 was hoping this would not be the case but obviously is. Not got this phone yet and thinking of returning it!

    Posted via the Android Central App
    03-06-2016 09:21 AM
  5. greggov's Avatar
    Same issue on LG G4. Sooooo annoying. Just ordered S7 was hoping this would not be the case but obviously is. Not got this phone yet and thinking of returning it!

    Posted via the Android Central App
    Definitely annoying. I'm hoping it's just a bug that gets fixed soon. I'm coming from a Note 5, and so far I love this device. This is really the only problem I've found so far. Would have loved though if they had 64GB, etc available.
    03-06-2016 10:07 AM
  6. brava27's Avatar
    Same issue on LG G4. Sooooo annoying. Just ordered S7 was hoping this would not be the case but obviously is. Not got this phone yet and thinking of returning it!

    Posted via the Android Central App
    Returning it because you can't delete photos on Google photos? Everyone is so damn dramatic.
    03-06-2016 12:29 PM
  7. Danny Long2's Avatar
    Returning it because you can't delete photos on Google photos? Everyone is so damn dramatic.
    OK google detection is annoying and if it has lag heating up issues. At these prices I don't see anything wrong with wanting it spot on

    Posted via the Android Central App
    03-06-2016 02:46 PM
  8. barskin's Avatar
    Using a Galaxy S7 edge on T-Mobile, when I try to delete a photo from the SD card I get an error saying "cant delete item. Photos doesn't have access to delete items on your SD card. Go to the Gallery app to continue deleting."

    I've been poking around in all the settings and can't seem to find anything. I thought one of the recent Photos updates addressed using SD cards? Photos has all permissions granted as far as I can tell.
    Let me make a suggestion. Go to the Gallery app to continue deleting.

    No really. This is how the google photos app always works. It doesn't matter what phone you have. May I ask: why do you care?
    03-06-2016 02:55 PM
  9. dmlv's Avatar
    I noticed also.
    Not the end of the world. Let's just report this to Google and Samsung and I'm sure they'll fix it. Maybe just a app update.

    Posted via the Android Central App
    03-06-2016 03:04 PM
  10. Carlos Raul Gutierrez's Avatar
    Do you want to know why I do care?
    Because I cant stream into Chromecast my photos (and erase if I don´t like) from galley
    Only from google photos i can stream to Chromecast
    so it si vERY stupid that Google Photos can see, but cant erase......
    One would hope for a better relation between google products.........or thats the reason some other OS have so many fans
    04-01-2016 08:11 PM
  11. Guyinbox's Avatar
    Thus is a known bug that's been around in photos for a long time now. My suggestion would be to start saving pics to internal storage and deleting them after they're backed up (photos has an option in the settings they will do this for you.)
    04-02-2016 07:57 AM
  12. Base_UK's Avatar
    Let me make a suggestion. Go to the Gallery app to continue deleting.

    No really. This is how the google photos app always works. It doesn't matter what phone you have. May I ask: why do you care?
    No, it isn't, could delete from Google photos on my HTC m8. It is a bit annoying, but fast from a deal breaker, and the Samsung gallery app isn't bad.

    They could fix it if they wanted to though

    Posted via the Android Central App
    04-02-2016 08:32 AM
  13. koves's Avatar
    Thus is a known bug that's been around in photos for a long time now. My suggestion would be to start saving pics to internal storage and deleting them after they're backed up (photos has an option in the settings they will do this for you.)
    This ^^^^

    Posted via the Android Central App
    04-02-2016 08:52 AM
  14. Mirest's Avatar
    I had this same annoyance with my LG G4 as well. It started after the marshmallow update. Not sure if it is directly linked to it or not though.

    Hoping it is addressed with some type of update. It does get annoying as I have multiple devices syncing with Google photos for back up and I do not want to go to each device separately to delete pictures.

    Alternatively you can delete pictures using your computer, through the photos Web UI.
    04-02-2016 10:52 AM
  15. zkyevolved's Avatar
    This won't delete them off of your SD card, though.
    06-05-2016 03:51 PM
  16. Dave Quinn's Avatar
    Here you are very much mistaken - I've been using Google photos for the last year and a half on a HTC One and on a Huawei P8 and was able to delete photos from the sd-card within Photos app simply by clicking the delete button (it used to come with a warning saying that all copies would be deleted, i.e. on Drive and on local/external storage). I recently (last week) bought a new Samsung galaxy and was surprised to find that for some reason, Google has decided to limit the Photos app to only being able to delete photos from internal storage.

    It worked fine before - an 'update' seems to have deliberately broken his function and Google has been absolutely silent on the matter despite hundreds of e-mails and requests.

    An update is not really an update if it results in an incapacitated app that has even less functions than before.

    Let me make a suggestion. Go to the Gallery app to continue deleting.

    No really. This is how the google photos app always works. It doesn't matter what phone you have. May I ask: why do you care?
    08-02-2016 12:47 PM
  17. markm75's Avatar
    Has anyone tried reformatting the SD card to see if that fixes the issue.. i thought i read somewhere about a certain re-format option that fixed it for some in the past?
    08-03-2016 02:44 PM
  18. dew066's Avatar
    I just reformatted the card, still an issue. My Blackberry PRIV does not have this issue.
    10-30-2016 07:20 PM
  19. Joe8505's Avatar
    I just reformatted the card, still an issue. My Blackberry PRIV does not have this issue.


    I selected the items in file manager, compressed them, and then I was able to delete them.
    11-21-2016 11:55 PM

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