05-03-2017 07:33 PM
4,281 ... 144145146147148 ...
tools
  1. wheresmys2's Avatar
    14 weeks since submission. 12 weeks with a status of 'Submission Approved. Preparing for shipment". Nothing in FDM. Nothing, Nada, Niekas, Nicht, Nemic, Niente.
    r759nkc and mikeyt99 like this.
    06-17-2016 05:16 PM
  2. Another Name's Avatar
    14 weeks since submission. 12 weeks with a status of 'Submission Approved. Preparing for shipment". Nothing in FDM. Nothing, Nada, Niekas, Nicht, Nemic, Niente.
    The status tend to change when you receive your gift. Such as getting the package and then they give you tracking number LOL
    06-17-2016 06:03 PM
  3. Another Name's Avatar
    That's what they told me as well. We'll see if it's another 3 months again though...lol
    Did you got any email regarding return label?
    06-17-2016 06:13 PM
  4. oks10's Avatar
    Did you got any email regarding return label?
    Yeah, they responded within about an hour and almost immediately after that I got an email from fedex to print a label. Printed it and took it to a fedex kinkos just a bit ago. You only have 5 days to send it once you print the prepaid label.
    06-17-2016 06:19 PM
  5. Another Name's Avatar
    Yeah, they responded within about an hour and almost immediately after that I got an email from fedex to print a label. Printed it and took it to a fedex kinkos just a bit ago. You only have 5 days to send it once you print the prepaid label.
    A day went by got no email. Now this is turning into suspicious ._.
    "We will look to send this return label to you before noon eastern time."
    wheresmys2 likes this.
    06-17-2016 06:26 PM
  6. wheresmys2's Avatar
    I am now unable to log into Samsung Check Status page. Anyone else?
    06-17-2016 06:42 PM
  7. Another Name's Avatar
    I am now unable to log into Samsung Check Status page. Anyone else?
    Same here, that's the 2nd reason making more suspicious of me not getting S2.
    PS: Now you can check status on site. Their page was down.
    06-17-2016 06:52 PM
  8. Another Name's Avatar
    If I was rich like Bill Gate, I would had just bought whole PL company just because of this hassels we all going through LOL
    06-17-2016 06:53 PM
  9. oks10's Avatar
    I am now unable to log into Samsung Check Status page. Anyone else?
    Same here, that's the 2nd reason making more suspicious of me not getting S2.
    PS: Now you can check status on site. Their page was down.
    I wouldn't necessarily panic just yet... Wouldn't be the 1st time that site broke... or 2nd... or 3rd... lol
    wheresmys2 likes this.
    06-17-2016 07:32 PM
  10. Jalon Dodson's Avatar
    Just curious, when did you sumbit your form for the VR? I'm on "Submission Approved. Preparing for shipment." as well, 6/8 submitter, and got this message the next day.
    Also, did you get a e-mail from Samsung Promotions that you were approved?

    To all the people waiting for their S2s, hope you get them soon!
    I submitted mine on the 13th of this month. No I haven't received an email.
    06-17-2016 08:25 PM
  11. Jalon Dodson's Avatar
    14 weeks since submission. 12 weeks with a status of 'Submission Approved. Preparing for shipment". Nothing in FDM. Nothing, Nada, Niekas, Nicht, Nemic, Niente.
    What's FDM?
    06-17-2016 08:25 PM
  12. Aushoj's Avatar
    I wouldn't necessarily panic just yet... Wouldn't be the 1st time that site broke... or 2nd... or 3rd... lol
    "Deja vu is usually a glitch in the matrix. It happens when they change somthing."


    FDM= FedEx Delivery Manager, a site you can sign up for to see if a label is made and can see your package intransit. The status page will change after you get your package
    SamsungORbust and wheresmys2 like this.
    06-17-2016 08:31 PM
  13. Jalon Dodson's Avatar
    Does PL use Fedex?
    06-17-2016 08:42 PM
  14. Aushoj's Avatar
    PL uses Brightpoint, a fulfillment company

    Brightpoint uses FedEx home ground (don't expect delivery service on Monday)
    06-17-2016 08:44 PM
  15. KYman37's Avatar
    Anyone have Bright points number? Has anyone tried calling them?

    Posted via the Android Central App
    06-18-2016 08:52 AM
  16. oks10's Avatar
    Anyone have Bright points number? Has anyone tried calling them?

    Posted via the Android Central App
    I didn't call them, but I did find out that if you fill out the "contact us" form for Ingram Micro (who owns Brightpoint) you coincidentally get a random phone call from PrizeLogic offering an update... lol
    06-18-2016 09:45 AM
  17. wheresmys2's Avatar
    Bright point
    Telecommunications Service Provider
    Address: 501 Airtech Pkwy, Plainfield, IN 46168
    Phone: (317) 707-2355
    06-18-2016 09:52 AM
  18. Jalon Dodson's Avatar
    I'm on the phone with Samsung/PrizeLogic support, been on hold for 5 minutes let's hope they're nice


    "there are 1 callers ahead of you"
    3 minutes later
    "there are 37 callers ahead of you"
    tf
    06-18-2016 10:30 AM
  19. oks10's Avatar
    I'm on the phone with Samsung/PrizeLogic support, been on hold for 5 minutes let's hope they're nice


    "there are 1 callers ahead of you"
    3 minutes later
    "there are 37 callers ahead of you"
    tf
    Just for future knowledge, the best time to call is around 9am cst. I think that's right when they open. I called once during that time and immediately got through.
    06-18-2016 11:04 AM
  20. Jalon Dodson's Avatar
    Just for future knowledge, the best time to call is around 9am cst. I think that's right when they open. I called once during that time and immediately got through.
    I got off the phone with PrizeLogic. Basically they told me that it'll stay Preparing for Shipment for the duration of your claim, and you will receive tracking information via e-mail and to be sure to check your spam/junk folder. I had asked her how long it'd take and she said that it could take a week, two weeks, but to allow up to 4-6 weeks. So, I guess I'll just have to wait. I have great application ideas so this will give me time to develop them. Sucks being so impatient, I can't help it! Lol. I just want a Gear VR and I'll be happy.
    06-18-2016 11:15 AM
  21. Another Name's Avatar
    osk10, should I be worried that I haven't got return label yet?
    06-18-2016 11:53 AM
  22. oks10's Avatar
    osk10, should I be worried that I haven't got return label yet?
    I'd contact them again to see what's up. It's weird that I got mine almost instantly and you're still waiting...
    06-18-2016 12:42 PM
  23. Another Name's Avatar
    I'd contact them again to see what's up. It's weird that I got mine almost instantly and you're still waiting...
    When is your watches coming any update? I called PL twice and waited like hour of hold time and call failed when there was 15 people ahead of me >_<
    06-18-2016 05:17 PM
  24. Aushoj's Avatar
    I'd contact them again to see what's up. It's weird that I got mine almost instantly and you're still waiting...
    LOL I would absolutely NOT say it's weird.

    I'd say it well within typical behavior, considering PL's track record.
    06-18-2016 05:24 PM
  25. oks10's Avatar
    When is your watches coming any update? I called PL twice and waited like hour of hold time and call failed when there was 15 people ahead of me >_<
    I have no idea when the watches will be on their way. I'll probably email them a few days after FDM shows they received the VR's back. They just told me they couldn't process the swap until they had those back first.
    06-18-2016 06:12 PM
4,281 ... 144145146147148 ...

Similar Threads

  1. Gear S2 Classic-4G, anyone waiting for Delivery?
    By Chuck Young in forum Samsung Gear S2
    Replies: 4
    Last Post: 06-06-2016, 12:52 PM
  2. Replies: 1
    Last Post: 03-08-2016, 08:09 PM
  3. Replies: 3
    Last Post: 03-08-2016, 03:54 AM
  4. Can you connect a Xioami or a Huawei to a Sony srx11?
    By AC Question in forum Xiaomi Android Phones
    Replies: 0
    Last Post: 03-07-2016, 10:59 AM
LINK TO POST COPIED TO CLIPBOARD