05-03-2017 07:33 PM
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  1. wheresmys2's Avatar
    Do you have cloud service with Verizon? Several years back they gave 25 gig of cloud service per line for life (as long as account is active and in good standing).All my pictures automatically back up to the cloud. Since I am really bad about not saving my pictures off my phone to my computer, it did come in handy once when I had a phone die.
    Yes,Verizon, but I did not backup to the cloud since I got the new phone. I shared pics with friends & now I'm only missing 1 pic, 1 video, & a ringtone. It was just 2 days of frustration trying to get it all back.
    mikeyt99 likes this.
    07-05-2016 09:03 AM
  2. wheresmys2's Avatar
    I actually used my watch like D*ck Tracy's wrist phone via bluetooth! OMG, so much fun. I'm going to get my husband a hat & weirdo coat at the thrift shop so he can be DT for Halloween!
    Gear VR Promotion Success/Failure Thread:  please post whether you are successful ...-dt2wrr.jpg
    mikeyt99 likes this.
    07-05-2016 09:07 AM
  3. Aushoj's Avatar
    Tuesday! no watches for me! 118 days!

    No BBB forms for me on Friday a nice old lady wanted to total my car for me! so I have tons of other paperwork to do for now!
    07-05-2016 11:40 AM
  4. KYman37's Avatar
    Well folks, after almost 5 months it is here.

    Posted via the Android Central App
    Attached Thumbnails Gear VR Promotion Success/Failure Thread:  please post whether you are successful ...-21006.jpg  
    oks10, Up Down, Aushoj and 4 others like this.
    07-05-2016 11:44 AM
  5. oks10's Avatar
    Another day, another nothin. Nothin on my porch, nothin in my FDM, nothin new on my BBB complaints...
    07-05-2016 06:41 PM
  6. MercGman's Avatar
    I finally received a response from my PrizeLogic inquiry a couple of weeks ago;
    "Thank you for your inquiry, a tracking number has not been issued. No further action is required. Due to the success of the promotion, the wait has been longer than anticipated. We appreciate your patience. You will be emailed when tracking is available. Please check your email, including spam folders. You may also check the status tool for updates. https://promos.samsungpromotions.com/info/checkstatus


    Thank You,
    Prize logic Support"

    Useless as teats on a bull. 118 days and counting for my S2. Maybe I'll get it after the S3 is released?
    wheresmys2 likes this.
    07-05-2016 07:29 PM
  7. ncterry's Avatar
    Well, I am glad that I came across your post. I got my Edge S7 on 3/8 and submitted my promotion on 3/11. I initially got a ship date of some time in April, so long ago I don't remember. It then updated to ship date of 5/8/16. And there it remains. I have gone back and forth between Verizon, Samsung and Prizelogic. Still had no updates up through Friday 7/1/16. Not until I submitted a complaint to the BBB for each of them. I had been more than patient, but the best answer they could give was we don't have any updates, you'll get an email from FedEx was just not acceptable. So after filing my complaints with the BBB on Friday, I received a call from someone at the Verizon Executive offices called me Friday. I was told that they would look into it and give me an update on Tuesday since Monday was a holiday. Well, I got a call today and was told they didn't have any luck getting any updates either but they would ship me out a S2 so I should have it by Friday. I don't know if I'm more excited to have an update or that this whole saga is close to an end. I know for me, no more promotions through them unless is is something you can get right there and right then.
    07-05-2016 09:39 PM
  8. Aushoj's Avatar
    119 days and no watches! BBB complaints in. (4 of them)

    Heres the basics for people who want to do the same. I encourage changing wording and adding personal details

    Problem:

    I am a participant of the Samsung Galaxy S7 launch promotion in where I was to receive free Samsung gear s2 with purchase of a Samsung Galaxy S7. As of July 7th I have waited 119 days, nearly 4 months for my promotional products and have not received it.

    Original Terms and conditions agreed to outlined a 6-8 week delivery window. It has been an additional 9 weeks from the original 8 week period for a total of 17 weeks without product delivery.

    Resolution:
    Honor the promotions promises and arrange for direct merchandise pick up of two(2) Samsung gear S2 smartwatches a Verizon retail store in, or arrange for overnight delivery of two(2) Samsung gear S2 smartwatches to complainant address, or e-mail gift certificates to the Samsung.com or Verizon.com, of equal or greater value to complainant.
    wheresmys2 and devdog91 like this.
    07-06-2016 01:32 PM
  9. oks10's Avatar
    119 days and no watches! BBB complaints in. (4 of them)

    Heres the basics for people who want to do the same. I encourage changing wording and adding personal details

    Problem:

    I am a participant of the Samsung Galaxy S7 launch promotion in where I was to receive free Samsung gear s2 with purchase of a Samsung Galaxy S7. As of July 7th I have waited 119 days, nearly 4 months for my promotional products and have not received it.

    Original Terms and conditions agreed to outlined a 6-8 week delivery window. It has been an additional 9 weeks from the original 8 week period for a total of 17 weeks without product delivery.

    Resolution:
    Honor the promotions promises and arrange for direct merchandise pick up of two(2) Samsung gear S2 smartwatches at the Verizon retail store in, or arrange for overnight delivery of two(2) Samsung gear S2 smartwatches to complainant address, or e-mail gift certificates to the Samsung.com or Verizon.com, of equal or greater value to complainant.
    Good luck... I'm interested to see what their response is.
    07-06-2016 01:41 PM
  10. oks10's Avatar
    @Another Name any update on your stuff?
    07-06-2016 01:41 PM
  11. Aushoj's Avatar
    Good luck... I'm interested to see what their response is.
    Thanks man! I am too, Watch me be the first to get no resolution from a BBB complaint, LOL.

    On a side note I did call Verizon customer service and gave the front line troops one last shot. And to my surprise I actually got someone who cared, but could not help after working the problem all morning.
    devdog91 likes this.
    07-06-2016 01:48 PM
  12. Another Name's Avatar
    @Another Name any update on your stuff?
    No reply, no emails, no calls nothing ._.
    PS: Hi [my name], thank you for following up. We were informed that the shipping company Samsung contracts received a large order of S2s today. They should be sending your to you this week!

    oks10, you better still keep those fingers crossed :P
    PS: Watch out for package to arrive in next week. Because I didn't got any label created in FDM nor received any tracking numbers.
    oks10 and whholder like this.
    07-06-2016 03:51 PM
  13. oks10's Avatar
    No reply, no emails, no calls nothing ._.
    PS: Hi [my name], thank you for following up. We were informed that the shipping company Samsung contracts received a large order of S2s today. They should be sending your to you this week!

    oks10, you better still keep those fingers crossed :P
    Not holding my breath... lol
    07-06-2016 03:58 PM
  14. oks10's Avatar
    No reply, no emails, no calls nothing ._.
    PS: Hi [my name], thank you for following up. We were informed that the shipping company Samsung contracts received a large order of S2s today. They should be sending your to you this week!

    oks10, you better still keep those fingers crossed :P
    Lol. Literally right after I replied I checked my email and look what I found...
    Gear VR Promotion Success/Failure Thread:  please post whether you are successful ...-untitled.png
    07-06-2016 04:02 PM
  15. whholder's Avatar
    119 days and no watches! BBB complaints in. (4 of them)

    Heres the basics for people who want to do the same. I encourage changing wording and adding personal details

    Problem:

    I am a participant of the Samsung Galaxy S7 launch promotion in where I was to receive free Samsung gear s2 with purchase of a Samsung Galaxy S7. As of July 7th I have waited 119 days, nearly 4 months for my promotional products and have not received it.

    Original Terms and conditions agreed to outlined a 6-8 week delivery window. It has been an additional 9 weeks from the original 8 week period for a total of 17 weeks without product delivery.

    Resolution:
    Honor the promotions promises and arrange for direct merchandise pick up of two(2) Samsung gear S2 smartwatches a Verizon retail store in, or arrange for overnight delivery of two(2) Samsung gear S2 smartwatches to complainant address, or e-mail gift certificates to the Samsung.com or Verizon.com, of equal or greater value to complainant.
    Hope the BBB clubbing works out !
    07-06-2016 04:09 PM
  16. whholder's Avatar
    I finally received a response from my PrizeLogic inquiry a couple of weeks ago;
    "Thank you for your inquiry, a tracking number has not been issued. No further action is required. Due to the success of the promotion, the wait has been longer than anticipated. We appreciate your patience. You will be emailed when tracking is available. Please check your email, including spam folders. You may also check the status tool for updates. https://promos.samsungpromotions.com/info/checkstatus


    Thank You,
    Prize logic Support"

    Useless as teats on a bull. 118 days and counting for my S2. Maybe I'll get it after the S3 is released?
    Seems like the only useful action has come after a complaint is filed with BBB. I would try that route. Several people on the thread have had good outcomes after filing a complaint. Good luck!
    07-06-2016 04:21 PM
  17. Another Name's Avatar
    oks, Nice but unfortunately I didn't got any emails nor label in FDM. Guessing since you got it mine is on it's way *fingers crossed*

    So since it was picked up 7/06 (today) then whoever reply me from PL was right that Samsung Contract received large orders of S2 today.

    Aushoj (Josh if you say) yours will be in that shipping batch too.
    Aushoj and wheresmys2 like this.
    07-06-2016 05:05 PM
  18. timbo6969's Avatar
    I have a dilemma folks. A couple weeks ago I finally received my watch thru Verizon. Well that was no picnic with all the channels I went thru to get it. I was promised, like most of us, I'd receive a call back which never happened. I don't know how many times I had to give them the same info over and over again. When I finally told the last person that I spoke to that I refuse to go they all this Q&A stuff again I finally got his attention. I guess I got lucky on talking to this guy. I had previously started to send some not so nice emails and texts and I suppose I got someone's attention. So watch is fine, phone is fine. Still a little pissed off over the whole situation.
    My dilemma now is that I still check Samsung and everything is status quo. Approved and shipment pending. I guess I know ethically what to do. And that is to leave it alone. I don't think I should feel guilty at all if Samsung should send another watch. I hate the way they treated each and everyone of us. So I try rationalizing that I'd be OK with another watch. If anyone has opinion I don't mind hearing from you. Thx.

    Posted via the Android Central App
    07-06-2016 05:22 PM
  19. Aushoj's Avatar
    If I get Verizon to cough out some watches, I'm just gonna "delivery refused, return to sender" the package and never look back.
    devdog91 likes this.
    07-06-2016 05:34 PM
  20. iamshawno's Avatar
    Gear VR Promotion Success/Failure Thread:  please post whether you are successful ...-13627052_10154224692287557_2948359473236043843_n.jpg
    UPDATE: timeline--
    Purchased s7 edge 6/23 filed 6/24, offer approved 6/27, shipped 6/30 arrived via fedex today (even with the July 4th holiday delaying it)
    So sorry to all that have been waiting months... ;(
    07-06-2016 05:36 PM
  21. wheresmys2's Avatar
    119 days and no watches! BBB complaints in. (4 of them)

    Heres the basics for people who want to do the same. I encourage changing wording and adding personal details

    Problem:

    I am a participant of the Samsung Galaxy S7 launch promotion in where I was to receive free Samsung gear s2 with purchase of a Samsung Galaxy S7. As of July 7th I have waited 119 days, nearly 4 months for my promotional products and have not received it.

    Original Terms and conditions agreed to outlined a 6-8 week delivery window. It has been an additional 9 weeks from the original 8 week period for a total of 17 weeks without product delivery.

    Resolution:
    Honor the promotions promises and arrange for direct merchandise pick up of two(2) Samsung gear S2 smartwatches a Verizon retail store in, or arrange for overnight delivery of two(2) Samsung gear S2 smartwatches to complainant address, or e-mail gift certificates to the Samsung.com or Verizon.com, of equal or greater value to complainant.
    I am so hoping this ends for you soon. Good job on getting the BBB complaints filed! Did you say your car got squished?
    mikeyt99 likes this.
    07-06-2016 06:15 PM
  22. wheresmys2's Avatar
    So, I'm wearing the watch today. Feeling all cool & everything cuz I'm finally, finally getting to actually wear the stinking' thing on my wrist. I had a call come in (Bluetooth), the watch said, "The Gear S2 will close down due to overheating." (or something very close to that) & it shut the F*** down! While on my wrist! I'm thinking' I may have scared the people parked in the car next to me that had to hear me shouting obscenities at the watch.
    07-06-2016 06:19 PM
  23. crazytaxi95's Avatar
    Gear VR Promotion Success/Failure Thread:  please post whether you are successful ...-screenshot-2016-07-06-20.41.36.png
    The saga is finally coming to an end. To those who only got one watch, was the weight just 1 pound? I really hope I don't get the VR.
    07-06-2016 07:44 PM
  24. Aushoj's Avatar
    Did you say your car got squished?
    Yeah, it (the car accident) gave me some nice perspective on the whole watch debacle.

    Life could be worse.

    Oh and then it did! (Become worse)I was gonna drive that car till the wheels fell off(just payed it off this year)

    Now I've other more pressing things to worry about.

    (I still want my watches though)(lol)
    07-06-2016 08:07 PM
  25. Another Name's Avatar
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    The saga is finally coming to an end. To those who only got one watch, was the weight just 1 pound? I really hope I don't get the VR.
    It was said to be 0.9 lbs for 1 Gear S2 with package weight. You definatly getting S2
    PS: Second shipment with same date and time picked up with overnight shipment, 50-50 chances mine will be also overnight shipment which means tomorrow a possible for S2 package ._>

    Aushoj, you also have 50-50 chances :P
    chrisdaman77 and Aushoj like this.
    07-06-2016 08:34 PM
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