05-03-2017 07:33 PM
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  1. Jared2004's Avatar
    Samsung S7 edge - Gear VR - Verizon
    Purchased: March 11
    Submitted Claim: March 11
    Resubmitted Claim due to location code: March 12
    Shipping date estimate of: April 18th
    FedEx Manager populated this morning with a delivery date of 4/7
    Shipping from: Plainfield, In
    Weight: 1.4 lbs

    Good luck to everyone else!
    Doesn't make sense at all. Submitted 3-10 with estimated delivery of 4-18.
    04-06-2016 02:51 PM
  2. maf113's Avatar
    Doesn't make sense at all. Submitted 3-10 with estimated delivery of 4-18.
    Submitted 3/9 and NO shipping date.

    Posted via the Android Central App
    04-06-2016 03:31 PM
  3. LanceAllan's Avatar
    Submitted 3/9 and NO shipping date.

    Posted via the Android Central App
    no change on samsungs status page but i have it in fedex delivery manger now.... submitted 3/10
    04-06-2016 03:49 PM
  4. mededitornj's Avatar
    When did you submit?
    I think I submitted on 3/10.

    Posted via the Android Central App
    04-06-2016 04:21 PM
  5. Vinman911's Avatar
    Submitted 3/11 and i have a estimated shipping date of 4/18.

    I think they use a dart board to pick shipping dates.

    Their priority system is wacked!
    04-06-2016 04:33 PM
  6. maf113's Avatar
    Submitted 3/11 and i have a estimated shipping date of 4/18.

    I think they use a dart board to pick shipping dates.

    Their priority system is wacked!
    I may have to stop reading this forum. I just get angry. People that submitted a claim after me, even those that had their submission rejected and had to resubmit, are getting their watches already. I submitted 3/9 with all the proper documents and I still do not have a ship date. Also when I call Prize Logic they have no idea of how the system works or why those after me are getting their watches. All they know is that they are getting a lot of complaints about it. So they are getting a lot of complaints and no one is looking into it so the customer service reps can have an answer. Samsung should stop using this company for their fulfillments.
    04-06-2016 04:53 PM
  7. philly's Avatar
    pre-ordered 15 minutes before pre-orders officially opened on the 23rd. submitted my claim on the 9th. accepted and pending and still no ship date.

    Prizelogic dodges all responsibility for why people who submitted much later then me are already receiving their products.

    who do I point my pitchfork at? because someone deserves to be cursed out for skipping something as simple as filling the orders in the order they were submitted.
    chrisdaman77 and Sean John416 like this.
    04-06-2016 05:26 PM
  8. Cnicks's Avatar
    I may have to stop reading this forum. I just get angry. People that submitted a claim after me, even those that had their submission rejected and had to resubmit, are getting their watches already. I submitted 3/9 with all the proper documents and I still do not have a ship date. Also when I call Prize Logic they have no idea of how the system works or why those after me are getting their watches. All they know is that they are getting a lot of complaints about it. So they are getting a lot of complaints and no one is looking into it so the customer service reps can have an answer. Samsung should stop using this company for their fulfillments.
    I feel your pain! Pretty much the same, I submitted my information on 3-10 all the correct documents and my status has been stuck on shipment pending for almost 2 weeks. No fedex info at all yet on my delivery manager and prizelogic told me to wait another week and call back if nothing has changed.. uugghhh.. This sucks!

    Posted via the Android Central App
    Sean John416 likes this.
    04-06-2016 06:07 PM
  9. LanceAllan's Avatar
    It's been less than a month... I figured we'd be lucky to see anything for 6 to 8 weeks minimum, I am actually quite shocked how fast these are going through, personally I say put the pitchforks away (for awhile anyway)

    Sent from my Adamantium™ S7 edge
    04-06-2016 06:11 PM
  10. RefrigeratorEddie's Avatar
    So I have something being shipped to me arriving tomorrow, but it's via USPS. Shipping from Indianapolis, but from a fulfillment center called SGI.

    Ring any bells? Doesn't sound like it's my S2, but one can hope.

    Otherwise, nothing on FedEx. Submitted 3/11, still pending on promo site, no emails.

    Posted via the Android Central App
    04-06-2016 06:16 PM
  11. LanceAllan's Avatar
    I would bet it is your s2 unless you are expecting something else from a fulfillment company?

    Sent from my Adamantium™ S7 edge
    04-06-2016 06:19 PM
  12. Matt Nacarato's Avatar
    So I have something being shipped to me arriving tomorrow, but it's via USPS. Shipping from Indianapolis, but from a fulfillment center called SGI.

    Ring any bells? Doesn't sound like it's my S2, but one can hope.

    Otherwise, nothing on FedEx. Submitted 3/11, still pending on promo site, no emails.

    Posted via the Android Central App
    does it give you a date to when it might be delivered? and im hope its your watch.
    04-06-2016 06:38 PM
  13. CCCT's Avatar
    I'm in the same boat as many of you and very frustrated:

    - I'm on Verizon, submitted for S2 on 3/10 (minutes after hastily tearing open the box and submitting it, thinking it would make any difference)
    - resubmitted on 3/12 after forgetting location code.
    - received a follow-up email about my "VR submission", and had to contact Prizelogic to confirm it was still the S2.
    - status on promo page changed to "pending" about 2 weeks ago now
    - no emails from Prizelogic at all
    - signed up for Fedex manager, nothing at all under my name or address

    I realize that it's only been like 4 weeks, it's a free watch, and realistically I will be selling it anyway...but I'm frustrated how this whole thing is being handled.
    04-06-2016 08:25 PM
  14. maf113's Avatar
    I'm in the same boat as many of you and very frustrated:

    - I'm on Verizon, submitted for S2 on 3/10 (minutes after hastily tearing open the box and submitting it, thinking it would make any difference)
    - resubmitted on 3/12 after forgetting location code.
    - received a follow-up email about my "VR submission", and had to contact Prizelogic to confirm it was still the S2.
    - status on promo page changed to "pending" about 2 weeks ago now
    - no emails from Prizelogic at all
    - signed up for Fedex manager, nothing at all under my name or address

    I realize that it's only been like 4 weeks, it's a free watch, and realistically I will be selling it anyway...but I'm frustrated how this whole thing is being handled.
    I agree. I submitted 3/9. Submitted everything correctly the 1st time. People that submitted after me and even had to resubmit due to an error, have received their watch. Some more than a week after me. Yet I don't even have a ship date and the only email I have received is the first one that thanks me for my claim.
    Prize logic is doing Samsung and it's customers a disservice. And if you call or email them you get a we don't know why or a canned response that says nothing.
    This fiasco is giving Samsung and to a lesser extent Verizon a bad name.

    Posted via the Android Central App
    Sean John416 likes this.
    04-06-2016 08:48 PM
  15. Sean John416's Avatar
    It's been less than a month... I figured we'd be lucky to see anything for 6 to 8 weeks minimum, I am actually quite shocked how fast these are going through, personally I say put the pitchforks away (for awhile anyway)

    Sent from my Adamantium™ S7 edge
    Let me guess you must be one of the many who has gotten there watch already! Unlike many of us who submitted all the right things on the opening day that still have not gotten a single thing saying a estimated ship date and when we call seems like we get the same answers oh well call back in a week! For what I've heard this same thing 2-3 times already Im tired of the BS...
    Wiseguy32 likes this.
    04-06-2016 08:50 PM
  16. LanceAllan's Avatar
    Why keep calling then? They said 6 to 8 weeks..... When you order from Amazon and they say 2 days do you call back in 15 minutes and ask where your stuff is? Sorry not trying to be mean or anything (I want my watch like yesterday also) but the level of complaining about a company who is shipping faster then they said they would in the first place is getting a little crazy.... You've called 2-3 times already? With a week in between? No wonder you're pulling your hair out it hasn't even been 4 since you submitted...

    Sent from my Adamantium™ S7 edge
    bpe4 likes this.
    04-06-2016 09:01 PM
  17. Sean John416's Avatar
    Why keep calling then? They said 6 to 8 weeks..... When you order from Amazon and they say 2 days do you call back in 15 minutes and ask where your stuff is? Sorry not trying to be mean or anything (I want my watch like yesterday also) but the level of complaining about a company who is shipping faster then they said they would in the first place is getting a little crazy.... You've called 2-3 times already? With a week in between? No wonder you're pulling your hair out it hasn't even been 4 since you submitted...

    Sent from my Adamantium™ S7 edge
    I realize it's only been a month but it's the point it's supposed to be first come first serve basis and seeing that others that submitted claims after my 3/9 submission date and either received or have shipment dates is what irritates me! And to answer your question about your Amazon remark, no because I know they're normally slow AF and not too worried because I know I'll get it but with this is different especially when there is limited supply! You may not see my point but I'm sure many others feel the same as me!
    04-06-2016 09:16 PM
  18. terrain's Avatar
    Regarding FedEx manager... mine is pretty much useless. I have 3 confirmed FedEx shipments coming my way ... they are not related to the S2 .. and FedEx manager shows ZERO. I had to manually enter each for them to show up in my 'manager of managers'. + to those who are waiting for their S2's .. i'm waiting as well but have a Gear S and most other 1st, and 2nd gen e-watches ... you may be expecting more than you will get out of your S2. It's a pretty useless gadget truth be told unless you have a few specific use cases. I happen to have a few that align with the smart watch but for others/most your excitement/usage may begin and end at opening the box
    04-06-2016 09:20 PM
  19. LanceAllan's Avatar
    👍yup
    04-06-2016 09:28 PM
  20. Jared2004's Avatar
    FYI. I just checked FedEx delivery manager a little bit ago and my label was created. Expected to be delivered by Friday. I had estimated delivery date of April 18. Submitted March 10 about 9:00CT.
    LanceAllan likes this.
    04-06-2016 09:45 PM
  21. fluegge's Avatar
    I went to Verizon store & could not order there to get promo. Was told I had to order online only to qualify. My status is approved, pending shipping.
    04-06-2016 11:51 PM
  22. philly's Avatar
    Why keep calling then? They said 6 to 8 weeks..... When you order from Amazon and they say 2 days do you call back in 15 minutes and ask where your stuff is? Sorry not trying to be mean or anything (I want my watch like yesterday also) but the level of complaining about a company who is shipping faster then they said they would in the first place is getting a little crazy.... You've called 2-3 times already? With a week in between? No wonder you're pulling your hair out it hasn't even been 4 since you submitted...

    Sent from my Adamantium™ S7 edge
    When I ordered it said 4-6 weeks. And from my order date that is about up. Regardless if you already got your watch then just stop because your opinion means nada.
    Sean John416 and Wiseguy32 like this.
    04-07-2016 04:08 AM
  23. chrisdaman77's Avatar
    Regarding FedEx manager... mine is pretty much useless. I have 3 confirmed FedEx shipments coming my way ... they are not related to the S2 .. and FedEx manager shows ZERO. I had to manually enter each for them to show up in my 'manager of managers'. + to those who are waiting for their S2's .. i'm waiting as well but have a Gear S and most other 1st, and 2nd gen e-watches ... you may be expecting more than you will get out of your S2. It's a pretty useless gadget truth be told unless you have a few specific use cases. I happen to have a few that align with the smart watch but for others/most your excitement/usage may begin and end at opening the box
    I know in my case it will be plenty useful. First of all I work in an emergency department at our local hospital and we're not "supposed" to be using our phones. Easy for me to hide since I am inside the nurses station behind a desk. My director and supervisors leave me alone since I am for the most part out of sight of patients but not coworkers. The ability to just look at my watch to get the notifications would be so much better in my case. Also the fact that it has s health on there is a plus for me since I try to walk as much as possible in a 10 hour shift. I usually end up forgetting my phone on my desk so tracking all of my steps would be so much easier. It may be an expensive watch that I am going to be using, whenever it gets here, for the little things I want it for but hey it was free.

    Somewhere on planet earth!
    Wiseguy32 likes this.
    04-07-2016 05:46 AM
  24. LanceAllan's Avatar
    When I ordered it said 4-6 weeks. And from my order date that is about up. Regardless if you already got your watch then just stop because your opinion means nada.
    I haven't gotten my watch yet... Can you please grant me the power to make my opinion mean something again?.... Shouldn't you be on the phone with prize logic or something?? And you still have 2 weeks until your time is up....

    Sent from my Adamantium™ S7 edge
    04-07-2016 07:16 AM
  25. Jukins's Avatar
    It was originally 4-6 weeks after approval but it was amended to say shipping times could end up in summer.
    LanceAllan likes this.
    04-07-2016 07:29 AM
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