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  1. stuhast's Avatar
    Have you contacted prizelogic
    I have, email and calls. Standard "approved for shipment" responses. Not exactly rocket scientist types.
    04-21-2016 07:26 AM
  2. Spacemanspiff99's Avatar
    Submitted 3/8 for the gear s2 and I just got a tracking number via FedEx deliver manager. Took long enough. Says delivery for tomorrow but there's nothing other than label created, so we'll see how long it takes.
    04-21-2016 07:38 AM
  3. jbjtkbw007's Avatar
    Got mine on the 16th. Works great, but the phone heats up like a mofo.
    04-21-2016 07:49 AM
  4. Myshell926's Avatar
    Can anyone tell me, once you sign up for fedex delivery manager, do you have to input anything else?
    04-21-2016 08:32 AM
  5. Colin Trost's Avatar
    Submitted on 3/11 for S2 and 3/15 for VR. Both approved by 3/18.
    Submissions suddenly rejected without email or any notice on 4/1. Called PrizeLogic and was told it was due to "DUPLICATE" moniker on receipts retrieved from VZW.com (I never save paper when I can get same docs online.) After spending the weekend on and off the phone with VZW and PrizeLogic and going to my local VZW store trying to get original receipts, miraculously, on 4/4 my submissions were changed back to approved and ship date of 5/18 added to VR, S2 still showing Pending.

    Message changed for both on the same day as everyone else's did to "In route", date disappeared from VR.
    Thursday 4/14 - Fedex tracking number added for S2 and date of 5/18 added back to VR.
    Saturday 4/16 - Gear S2 3G (m/n: RM-730V) was delivered to my front door weighing in at 0.9 lbs.

    Saturday evening, I took sealed Gear S2 to local VZW store and asked if I could swap it for a Gear S2 Classic 3G. The guys said yes if they could find a way in the system to do it. After 9 different attempts, 80 minutes in-store and ultimately fudging the system, they managed to accept it as a return and sell me a Classic 3G for a difference of $100. The system would only see it as a contract device for some reason no matter how they did it so I lost $50 on that but they waved the restock fee and discounted activation to make it up.

    I did not receive an email with the tracking info until Sunday so the site updated with tracking first for me.

    Now just waiting on the VR.
    Do you know what they actually had to do to make the return/exchange happen? I'm wondering if I might be able to exchange it for a moto 360 instead.
    04-21-2016 08:57 AM
  6. Colin Trost's Avatar
    Finally got one of my two devices to show up in FedEx with a tracking number. (one VR, one Gear S2) Both originally Submitted 3/12, and to re-submit on 3/14 due to location code issue. The VR was approved on 3/22, with expected ship date 4/30. The Gear S2 was approved 4/7, no expected ship date given. I, too have seen the change to/from approved/en-route/approved on the Gear S2, but never had an expected ship date. The VR has also changed to/from/back to 4/30 ship date/en-route/4/30 ship date. the status page hasn't changed yet, so I don't know which, but given the .9 lbs weight, I suspect that the Gear S2 is the first shipping item.
    04-21-2016 09:27 AM
  7. Aushoj's Avatar
    So chatting with Prizelogic through facebook gets you nowhere!

    ME: Ok can you please explain why people who submitted after me have gotten theirs? We are coming up on 6 weeks since I have been approved. This is getting very frustrating that noone can give anything more than a canned response.

    PL: I cannot comment on non-specific submissions. Submissions are processed in the order in which they are received received. It is possible that there was a delay in shipment of prizes due to availability, but all submissions should still be within the estimated time frame..
    "Submissions are processed in the order in which they are received"

    !

    That is demonstrably untrue!

    Along with "First come first serve", "Limited quantity's" and "first come first serve" all phrases included in the boiler plate cut and paste contest rules.
    04-21-2016 09:52 AM
  8. iadrumbum's Avatar
    Yep....I'm in the same boat. I submitted my paperwork on 3/12 for one S2 Watch and one Gear VR. I got an approval email on 3/22 for the Gear VR with an estimated ship date of 4/18. I got an approval email on 4/7 approving the S2 without any ship date. My status have both gone to in route...but nothing in Fedex for me. I'm not sure if delivery manager is going to work for me. I had trouble signing up...was able to by using my landlord's name and then added my name to the list. Nothing showing yet....extremely frustrating that things aren't being processed in order of receipt.
    04-21-2016 10:05 AM
  9. Crosis47's Avatar
    Do you know what they actually had to do to make the return/exchange happen? I'm wondering if I might be able to exchange it for a moto 360 instead.
    Not 100% sure. They tried quite a few different things. In the end I think it ultimately just allowed them to accept it as a device return but only at the contract price of $300. I would think you'd be able to do it and get a different watch if you wanted. Just be sure you are going to a corporate store and not a 3rd party one. The 3rd party stores are useless unless they are selling you something.
    04-21-2016 10:14 AM
  10. Colin Trost's Avatar
    Seems like they have more stock of the Gear S2, and may be waiting for replenished supply of the Gear VR
    04-21-2016 10:18 AM
  11. Crosis47's Avatar
    I dont get how you lost 50 bucks on the deal if you got your S2 for free as part of the thread topic. Cool you were able to swap it for a classic... but IMO 100 is 100 too much for a classic or S2 if you really net it out.
    I lost the $50 because I paid a $100 difference when the S2 and Classic are only a $50 difference in MSRP: S2 is $350 while S2 Classic is $400. When they scanned it in, because there was no VZW order associated with it, it assumed the lowest value so it came up as a contract device at $300 instead of $350. In order to stay out of a contract on the watch, I had to purchase the Classic at retail of $400. This is how I lost $50.
    04-21-2016 10:19 AM
  12. Colin Trost's Avatar
    Not 100% sure. They tried quite a few different things. In the end I think it ultimately just allowed them to accept it as a device return but only at the contract price of $300. I would think you'd be able to do it and get a different watch if you wanted. Just be sure you are going to a corporate store and not a 3rd party one. The 3rd party stores are useless unless they are selling you something.
    Did you get the bluetooth only version? the 3G/contract version is normally 349
    04-21-2016 10:25 AM
  13. Crosis47's Avatar
    Did you get the bluetooth only version? the 3G/contract version is normally 349
    Gear S2 3G: Contract - $300, Retail - $350
    Gear S2 Classic 3G: Contract - $350, Retail - $400

    I have the SM-R735V which is the 3G version of the S2 Classic

    Gear VR Promotion Success/Failure Thread:  please post whether you are successful ...-20160421_113739.jpg
    04-21-2016 10:35 AM
  14. raphyp's Avatar
    fedex now says has label

    "Have Label Will Travel ???" ( I know EVENTUALLY!!)

    gear S2 submitted on 3/16
    04-21-2016 10:38 AM
  15. Colin Trost's Avatar
    Gear S2 3G: Contract - $300, Retail - $350
    Gear S2 Classic 3G: Contract - $350, Retail - $400

    I have the SM-R735V which is the 3G version of the S2 Classic

    Click image for larger version. 

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    Gah. I hadn't logged in to check the difference. Don't mind me
    04-21-2016 10:41 AM
  16. Austin Hartson's Avatar
    Nothing on mine yet, but will be excited when it shows up they made the adapters for it so you can use whatever bands u want to
    04-21-2016 10:57 AM
  17. Spacemanspiff99's Avatar
    Mine is showing label created in FedEx deliver manager, but it's showing the weight at 0.9 pounds. I got the watch though, anyone think the weight is no big deal? Shouldn't it say 2.3 pounds? I even have an email where I asked prize logic to confirm in getting the watch and they said yeah, so I'm not sure what to think.


    Any ideas?
    04-21-2016 11:05 AM
  18. LanceAllan's Avatar
    my watch was .9
    04-21-2016 11:14 AM
  19. Crosis47's Avatar
    Mine is showing label created in FedEx deliver manager, but it's showing the weight at 0.9 pounds. I got the watch though, anyone think the weight is no big deal? Shouldn't it say 2.3 pounds? I even have an email where I asked prize logic to confirm in getting the watch and they said yeah, so I'm not sure what to think.


    Any ideas?
    The watch is 0.9 lbs
    04-21-2016 11:46 AM
  20. jkirch0501's Avatar
    Still no word from the status page, delivery manager, e-mail or anything. I'm now 3 days past my expected ship date of 4/18.
    04-21-2016 12:14 PM
  21. Colin Trost's Avatar
    Still no word from the status page, delivery manager, e-mail or anything. I'm now 3 days past my expected ship date of 4/18.
    expecting Gear VR or Gear S2 watch?
    04-21-2016 12:47 PM
  22. Kasey Pierce's Avatar
    Just got my label created too. Estimated delivery date 4/23. .9 lbs.

    Posted via the Android Central App
    04-21-2016 01:23 PM
  23. andorid_dude92's Avatar
    The estimated ship date on fedex is useless. The only way the ship date would be one to two days out is if prizelogic sent the package to fedex right after the label is created. Instead prizelogic waits several day. My estimated ship date was three days ago. Expecting s2 saturday.
    04-21-2016 01:48 PM
  24. Cnicks's Avatar
    Today officially marks 6 weeks to the day that I submitted because that's what it was when I purchased my phone..

    Not even a label created boohoo

    Posted via the Android Central App
    Wiseguy32 likes this.
    04-21-2016 02:04 PM
  25. LifeSucksMEDead's Avatar
    I submitted for the Gear VR on 3/11, approved 3/22, and delivered on 4/7.

    My mom submitted for the Gear s2 on 3/12, approved 3/14 and on claim status it says, "Submission Approved. Preparing for Shipment. Shipping Date Estimate: Pending"

    No other emails for her, no watch in the mail yet, nothing...I emailed prizelogic...got the usual canned response everyone else has. Check your status at so-and-so link, check every few days, etc.

    Frustrating at this point...it's been over 5 weeks from submission date now...
    04-21-2016 02:13 PM
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