TammyH66
Well-known member
I called VZW on Tuesday night and spoke to a very nice rep because I had 2 issues one was with the 2 S2 submissions that I did on 3/11 that are still pending. He tried to get through to PL but I think it was too late at night so he said he would call me in the morning (never happened), waited for a call for 2 days. I called again yesterday night and got a vzw supervisor who told me he has been dealing with this issue some. He called PL and this is what they said, that I would definitely be getting my 2 S2's, they are not out of them but it may take another 4 weeks. They did not expect the demand that they had (well then when they ran out they should never had listed it again). So I told the VZW rep If I get the watches great, but it still was not fair that I submitted for the watches before many people who already received them and people who submitted before me and still did not receive them and 4 weeks more is a long time. He agreed that this was not fair but nothing he can do at this moment.
The only thing I have going for me is I dont trust people and I had a problem when I did my pre-order and had to redo the pre-order and insisted on talking to a supervisor over the phone to do the pre-order the second time. I thought the first come first serve for the watches went by the pre-order date and I was upset I had to redo my order so the date was 2 days later (still preordered). She knew I was upset so she sent me an email back on 3/7 stating that as long as I submit the paperwork by the deadline that I would receive the S2''s. Both VZW reps I spoke to said they will have to honor that if I never receive them. Lets hope they come before 4 more weeks.
The only thing I have going for me is I dont trust people and I had a problem when I did my pre-order and had to redo the pre-order and insisted on talking to a supervisor over the phone to do the pre-order the second time. I thought the first come first serve for the watches went by the pre-order date and I was upset I had to redo my order so the date was 2 days later (still preordered). She knew I was upset so she sent me an email back on 3/7 stating that as long as I submit the paperwork by the deadline that I would receive the S2''s. Both VZW reps I spoke to said they will have to honor that if I never receive them. Lets hope they come before 4 more weeks.