Got a reply from Samsung about that e-mail.
Dear Valued Customer,
Thank you for contacting Samsung Electronics America, Office of the President. We appreciate the opportunity to respond to your concerns.
Samsung believes in building quality products and we apologize that all of your expectations have not been met. We value our relationship and are committed to providing the highest level of service simply because our customers deserve it.
The feedback you provided is vital to Samsung and our commitment and dedication to our products and services. We will utilize your feedback to consider possible changes and enhancement to our current policies and procedures.
We have contacted Prizelogic regarding your concerns. As per Prizelogic,the consumer below has registered for two Gear S2s and has been approved. Fulfillment has not been completed by the fulfillment company, however the order has been placed. Due to inventory shortages, there are delays in shipments.
Please contact us if you should have any other concerns you would like to bring to our attention.
Best regards,
SEA Office of the President
Maybe Ill send them another only mentioning the first come first serve part of the terms and conditions,
Odd thing is that they must have called Prizelogic or had accsess to thier database cause I didnt tell them I submited for two watches but they did mention 2.. (my email I guess)
Dear Valued Customer,
Thank you for contacting Samsung Electronics America, Office of the President. We appreciate the opportunity to respond to your concerns.
Samsung believes in building quality products and we apologize that all of your expectations have not been met. We value our relationship and are committed to providing the highest level of service simply because our customers deserve it.
The feedback you provided is vital to Samsung and our commitment and dedication to our products and services. We will utilize your feedback to consider possible changes and enhancement to our current policies and procedures.
We have contacted Prizelogic regarding your concerns. As per Prizelogic,the consumer below has registered for two Gear S2s and has been approved. Fulfillment has not been completed by the fulfillment company, however the order has been placed. Due to inventory shortages, there are delays in shipments.
Please contact us if you should have any other concerns you would like to bring to our attention.
Best regards,
SEA Office of the President
Maybe Ill send them another only mentioning the first come first serve part of the terms and conditions,
Odd thing is that they must have called Prizelogic or had accsess to thier database cause I didnt tell them I submited for two watches but they did mention 2.. (my email I guess)
I swear, I'm trying to be patient but the suspense is killing me! lol
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