oks10
Well-known member
I received BBB emails stating that my complaint was sent to Samsung and Prizelogic so far. Still pending Verizon.
Prizelogic did reply with:
"Due to the success of this promotion, fulfillment delays caused by inventory shortages have been experienced. We apologize for the delay and have expedited your request with the fulfillment company."
We'll see if this makes any difference but I wont hold my breath.
I only had time to file one complaint so I made it against Samsung who's technically the "owner" of this promotion. I did reference everyone else involved in the complaint though. Ultimately the success of failure of this promotion is in Samsung's hands. Just because you outsource something doesn't mean you have no responsibility over it...