07-23-2016 01:48 PM
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  1. tomatosouplabs's Avatar
    Well despite people saying that the emails saying you were getting a VR rather than a gear s2, I got a vr. Looks like the Comcast deal wasn't able to get a gear vr. I'm fine with getting one, but just a warning to other people.
    I got the comcast deal and I would have got the S2 if they didn't run out, according to PL. It is really the comcast deal that is alleviating my anger as at least I got a promo that worked and came in decent time.
    04-26-2016 08:44 PM
  2. Jaycemiskel's Avatar
    I got the comcast deal and I would have got the S2 if they didn't run out, according to PL. It is really the comcast deal that is alleviating my anger as at least I got a promo that worked and came in decent time.
    I personally feel like they're lying. Has anybody with the Comcast deal actually gotten a Gear S2? If not, the email was probably correct and they never planned to give us S2s. I don't mind since I got an extra 200 and I wanted another Gear VR anyway. Was just gonna sell the S2 anyway
    04-26-2016 09:38 PM
  3. stleusc's Avatar
    Expected 2 S2. Got shipping label for one box with 2.6lb.
    Is that really the S2 or are we getting VR?
    Anyone with same weights before?

    Posted via the Android Central App
    04-27-2016 01:27 AM
  4. tOSU's Avatar
    Expected 2 S2. Got shipping label for one box with 2.6lb.
    Is that really the S2 or are we getting VR?
    Anyone with same weights before?

    Posted via the Android Central App
    Both of my S2's reported .85 lbs in my FedEx Shipping Manager.
    04-27-2016 07:13 AM
  5. Jaycemiskel's Avatar
    Expected 2 S2. Got shipping label for one box with 2.6lb.
    Is that really the S2 or are we getting VR?
    Anyone with same weights before?

    Posted via the Android Central App
    For the S2 that I actually got, it was 2.5lbs in delivery manager
    04-27-2016 08:10 AM
  6. music_man185's Avatar
    I know several people have gotten their watches with a delayed email stating that it was shipping after they already received it. But has anyone received their watch without it showing up in their FedEx Delivery Manager?
    04-27-2016 04:03 PM
  7. Stigasteve23's Avatar
    I know several people have gotten their watches with a delayed email stating that it was shipping after they already received it. But has anyone received their watch without it showing up in their FedEx Delivery Manager?
    Wondering the same...

    Posted via the Android Central App
    04-27-2016 04:18 PM
  8. Merc420's Avatar
    Yes I got my watch today nothing in fedx delivery manager

    Posted via the Android Central App
    04-27-2016 04:58 PM
  9. music_man185's Avatar
    Yes I got my watch today nothing in fedx delivery manager

    Posted via the Android Central App
    This gives me hope! I check my FedEx manager at least a few times a day. I still have nothing. Not even a label created
    04-27-2016 06:22 PM
  10. keepnitreel's Avatar
    Yes I got my watch today nothing in fedx delivery manager

    Posted via the Android Central App
    Me too
    Now I have a 3g version to go with my classic platinum
    04-27-2016 06:51 PM
  11. MizWylie's Avatar
    So. Of course. I gave up, and today I checked FedEx to see when the case for my iPad would be here and wouldn't you frigging know it I'm getting a package tomorrow from those **** holes at Prize Logic.

    I wonder if it's the VR or the S2.

    Posted from the S7E Chrome™ on Big Red
    04-27-2016 10:27 PM
  12. kimelle's Avatar
    So. Of course. I gave up, and today I checked FedEx to see when the case for my iPad would be here and wouldn't you frigging know it I'm getting a package tomorrow from those **** holes at Prize Logic.

    I wonder if it's the VR or the S2.

    Posted from the S7E Chrome™ on Big Red
    What's the weight? S2 has been .9 lbs
    04-27-2016 10:36 PM
  13. MizWylie's Avatar
    What's the weight? S2 has been .9 lbs
    1.4 lbs...

    Posted from the S7E Chrome™ on Big Red
    04-27-2016 10:47 PM
  14. kimelle's Avatar
    1.4 lbs...

    Posted from the S7E Chrome™ on Big Red
    Did you get the email about business order so only qualify for vr?

    If you do get vr, you can call prizelogic. Others have reported getting a $200 credit along with keeping VR. Others have reported that calling verizon to complain results in them agreeing to send one. I have not received my 2nd item. My first was s2 received last week for 3/9 submission.

    I'm not sure what they are doing, but they are telling some they are out of s2s but sending them to others.
    04-27-2016 10:51 PM
  15. kimelle's Avatar
    I think that I could have handled the fulfillment quicker and by myself better than prizelogic
    04-27-2016 10:52 PM
  16. MizWylie's Avatar
    Did you get the email about business order so only qualify for vr?

    If you do get vr, you can call prizelogic. Others have reported getting a $200 credit along with keeping VR. Others have reported that calling verizon to complain results in them agreeing to send one. I have not received my 2nd item. My first was s2 received last week for 3/9 submission.

    I'm not sure what they are doing, but they are telling some they are out of s2s but sending them to others.
    I got an email saying I made a business purchase shortly after submitting. PL said, after I inquired, that I'd still be getting a S2 and the business email was a mistake. I'm wondering if they associate a business if I have a discount through my employer, but irregardless, even if I took the $200 credit it still wouldn't put a damn S2 in my hands, and I couldn't give a VR away even if I tried. It will be months before the market recovers with the influx of VR's.

    I'm not giving Samsung another damn dime of my money.

    Posted from the S7E Chrome™ on Big Red
    04-27-2016 11:01 PM
  17. kimelle's Avatar
    I got an email saying I made a business purchase shortly after submitting. PL said, after I inquired, that I'd still be getting a S2 and the business email was a mistake. I'm wondering if they associate a business if I have a discount through my employer, but irregardless, even if I took the $200 credit it still wouldn't put a damn S2 in my hands, and I couldn't give a VR away even if I tried. It will be months before the market recovers with the influx of VR's.

    I'm not giving Samsung another damn dime of my money.

    Posted from the S7E Chrome™ on Big Red
    I have a discount through employer and got an s2. On another post, someone mentioned a couple location codes must have been wrong on their side. So far, everyone that got the business email is getting the VR in error. Verizon has told a few people that they will send a watch directly. It may be worth a call.
    04-27-2016 11:38 PM
  18. MizWylie's Avatar
    I have a discount through employer and got an s2. On another post, someone mentioned a couple location codes must have been wrong on their side. So far, everyone that got the business email is getting the VR in error. Verizon has told a few people that they will send a watch directly. It may be worth a call.
    I'm having a late night date with Verizon chat and he is not grasping the words I am typing at all. He keeps telling me to send the VR back to Verizon after I call them tomorrow.

    He gave me a phone number and told me I could possibly pick up a Gear S2 from a corporate store as early as tomorrow.

    Posted from the S7E Chrome™ on Big Red
    04-27-2016 11:49 PM
  19. sunrat39's Avatar
    I'm having a late night date with Verizon chat and he is not grasping the words I am typing at all. He keeps telling me to send the VR back to Verizon after I call them tomorrow.

    He gave me a phone number and told me I could possibly pick up a Gear S2 from a corporate store as early as tomorrow.

    Posted from the S7E Chrome™ on Big Red
    Care to share the number for Verizon?
    04-28-2016 05:56 AM
  20. stleusc's Avatar
    Got vr though they confirmed it should be s2.
    They claim due to location code (xfinity promo).
    Anyone else?

    Posted via the Android Central App
    04-28-2016 08:06 AM
  21. sunrat39's Avatar
    They said that was one of the location codes that SAMSUNG did not approve of. I showed them my receipt that had the verizonwireless url on the bottom and flat out asked them, How is this not an ONLINE order?

    I think at that point they caved in and gave me my 200 dollar reimbursements for my lines. It still doesn't put a S2 in my hands and I am still going to go through Verizon to get what was promised to me.
    04-28-2016 08:24 AM
  22. MizWylie's Avatar
    Care to share the number for Verizon?
    Oh of course. I was half asleep and forgot to post it.

    I made some uncouth comments not appropriate to AC, so the continuity might not be the greatest.

    Here's a clip of the transcript:

    Casey : To correct the order for the free gear instead of the headset, Internet Order Center can be reached at 866-338-7390.

    Casey : The hours of operation for Internet Order Center is between 8am - 11pm on weekdays and 5pm EST on weekends.

    Casey : I'll make a note in your account that will make them aware of this situation and they will know exactly what is going on when you call.

    Casey : Please try to understand that due to security reason, we cannot amend orders via chat. There will be verification of sensitive details about your account which we do not have access to.

    Casey : The number I have provided you is THE number that will definitely help you correct the order.

    Casey : The process is, they will also advise you to send the headset back. It can be done by getting you a return label or going to store to return the headset.

    Casey : You will also be provided option to have the replacement picked up from the store if the stock for the headset is available at the nearest Verizon store near you.

    Casey : I meant.. You will also be provided option to have the replacement picked up from the store if the stock for the GEAR is available at the nearest Verizon store near you.

    Casey : Or have the gear delivered directly to you.

    Posted from the S7E Chrome™ on Big Red
    sunrat39 likes this.
    04-28-2016 08:24 AM
  23. Jaycemiskel's Avatar
    1.4 lbs...

    Posted from the S7E Chrome™ on Big Red
    1.4 lbs is how much mine weighed. It was a VR.
    Got vr though they confirmed it should be s2.
    They claim due to location code (xfinity promo).
    Anyone else?

    Posted via the Android Central App
    That's what happened to me. I was fine with it, but if I can get something else out of this I will lol. I may call Verizon and see if they'll send me a gear s2.
    04-28-2016 08:28 AM
  24. Up Down's Avatar
    1.4 lbs is how much mine weighed. It was a VR.

    That's what happened to me. I was fine with it, but if I can get something else out of this I will lol. I may call Verizon and see if they'll send me a gear s2.
    From the success/failure thread, others have been getting $200 ecertificate for samsung if you got vr when you were supposed to get an s2.

    "I was also offered a $200 Ecert to make up for this issue.. Just received it in email... Have until the end of may to use it."
    Quote from a post over there.
    04-28-2016 08:38 AM
  25. MizWylie's Avatar
    I don't want a VR. At this point I'd rather have a wireless charging stand, lol. That's equal value to a VR on the current market haha.

    Posted from the S7E Chrome™ on Big Red
    04-28-2016 08:50 AM
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