1. ssnxxi's Avatar
    I received my S7 Edge 3 days ago. Everything works fine except for a very annoying problem: the phone, with no apparent reason, mutes itself two or three times a day. All sounds become muted. I can increase or decrease the volume sliders but nothing happens and the phone remains silent. Vibration continues to work normally. I can also mute/unmute the phone and nothing happens. The only solution is to restart the phone. All sounds are back but a few hours later this strange self muting returns.
    I searched many forums and found out that similar situations occurred with previous generations of phones. However, I found no solution for my problems, only suggestions and guesses on what was happening.
    Can anyone provide advice on how to solve this? I'am able to return or exchange the phone but would like to avoid it if possible.
    Thanks in advance for the help.
    03-11-2016 07:51 AM
  2. dpham00's Avatar
    I would think that it would be related to some app that you installed. Try to see which apps could impact it. Otherwise, you can backup data and do a factory data reset and don't install any apps to see if you still have the same problem.
    03-11-2016 07:55 AM
  3. JCH0075's Avatar
    I'm having a similar issue except my phone is UNMUTING itself 3-4 times a day. So annoying. Have you found the culprit yet?
    03-20-2016 11:21 AM
  4. ajb1965's Avatar
    Settings/advanced features/easy mute. Is that toggled?

    Posted via the Android Central App
    03-20-2016 12:32 PM

Similar Threads

  1. S7 stuck on update?
    By kvast in forum Samsung Galaxy S7
    Replies: 8
    Last Post: 01-25-2017, 08:28 PM
  2. Where are my Galaxy Labs on the S7 Edge?
    By AC Question in forum Samsung Galaxy S7 edge
    Replies: 3
    Last Post: 03-28-2016, 04:47 PM
  3. Edge Panels - Severley Limited?
    By tshirttan408 in forum Samsung Galaxy S7 edge
    Replies: 5
    Last Post: 03-11-2016, 09:28 AM
  4. Why won't my Nexus 7 tab connect to wifi?
    By AC Question in forum Google Nexus 7 Tablet (2012)
    Replies: 1
    Last Post: 03-11-2016, 08:07 AM
  5. How can I get text messages working correctly on my Galaxy S7 Edge?
    By AC Question in forum Samsung Galaxy S7 edge
    Replies: 1
    Last Post: 03-11-2016, 07:46 AM