05-05-2017 04:54 PM
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  1. mededitornj's Avatar
    Hmm, update complete and a few random apps looked like they had disappeared from my phone. The common theme was that there were installed on my SD card. Rebooted once and the greyed out android placeholders that were on my home screens changed to greyed out "actual" icons. Let it sit for a while more after still finding the apps in the Application Manager (but not the app drawer) and they eventually come back. Phew...that made me twitch a bit.
    Same thing happened to me. I was relieved to see the icons slowly return. I guess the phone had to fully sync with the SD card.

    Posted via the Android Central App
    03-18-2016 10:20 PM
  2. bsteppuhn's Avatar
    How do you open the box?

    Posted via the Android Central App
    What box?

    Posted via the Android Central App
    03-18-2016 10:32 PM
  3. bsteppuhn's Avatar
    Just curious...why?
    Some updates might affect certain apps that may cause your update or phone to go wacky looking for it.

    Posted via the Android Central App
    03-18-2016 10:33 PM
  4. ugotkevin's Avatar
    Can you get both promotions or just one? I haven't submitted mine yet.
    03-19-2016 01:28 AM
  5. ugotkevin's Avatar
    Also what are you guys doing to get better battery life? I let mine run stock without turning anything off and only get about 3.5 hrs screen on time, which is about the same as I was getting with the Turbo.
    03-19-2016 01:30 AM
  6. impster64's Avatar
    I do not have the "galaxy Labs" option under advanced features (to turn off app drawer), I'm seeing some posts saying that some carriers have disabled it. Is this the case with Verizon? Is there an alternative way to turn off the app drawer?
    03-19-2016 05:47 AM
  7. Rygots's Avatar
    Growing tired of Verizon support...

    I've been trying to access my retail installment device agreement for both of my new phones. Only one of them will pull up on the website. Calling, chatting, and going to a corporate store has not been very successful. No one can access my device agreements. I did one more chat and supposedly they have been printed and will be mailed to me. But I somehow doubt they will be correct.

    I'm starting to understand why you all don't like Verizon support.
    03-19-2016 09:38 AM
  8. bsteppuhn's Avatar
    Growing tired of Verizon support...

    I've been trying to access my retail installment device agreement for both of my new phones. Only one of them will pull up on the website. Calling, chatting, and going to a corporate store has not been very successful. No one can access my device agreements. I did one more chat and supposedly they have been printed and will be mailed to me. But I somehow doubt they will be correct.

    I'm starting to understand why you all don't like Verizon support.
    Aren't they just grand ?

    Posted via the Android Central App
    Rygots likes this.
    03-19-2016 10:36 AM
  9. joe01880's Avatar
    If you think Verizon's support is bad give Sprint a try, you'll be back!
    philly, KPMcClave and mlblack16 like this.
    03-19-2016 10:40 AM
  10. MizWylie's Avatar
    How's everyone, who isn't using a screen protector, holding up?

    I think I got a good one. In the last 24 hours I've had a Brittany spaniel puppy with sharp little claws walk across my desk and stand on my phone. Then I dropped it twice at the dog park because my hands were frozen. It also slipped between the seats of my pickup.

    Hate to roll the dice, but I think I've got the luck of the Irish. No major scratches, and almost no tiny scratches I can see at all. Just smudges and I was giggling hysterically because I has puppy paw print smudges.

    Posted from the S7E Chrome™ on Big Red
    03-19-2016 10:40 AM
  11. joe01880's Avatar
    You sound like a very responsible person, hope you have insurance on the phone.
    03-19-2016 10:42 AM
  12. sbr999's Avatar
    Google Voice is the way to go. So much better.
    You mean you're using Google Voice with your Verizon phone number or your google voice phone number? Everyone has my verizoin number. Is there a way I can use google voice so I don't have to dial my verizon voicemail everytime someone leaves me a message?
    03-19-2016 11:28 AM
  13. LocationDudeNYC's Avatar
    Growing tired of Verizon support...

    I've been trying to access my retail installment device agreement for both of my new phones. Only one of them will pull up on the website. Calling, chatting, and going to a corporate store has not been very successful. No one can access my device agreements. I did one more chat and supposedly they have been printed and will be mailed to me. But I somehow doubt they will be correct.

    I'm starting to understand why you all don't like Verizon support.
    I've never understood the VZW support bashing. I've been with them almost 7 years, 3 no contract, on an unlimited plan. They've always been the nicest folks ever. Most of the time I get a woman in NC or SC and they bend over backwards to make sure I'm satisfied. We usually talk about what a nightmare the in-store people are, haha.
    shane starr and KPMcClave like this.
    03-19-2016 12:10 PM
  14. shane starr's Avatar
    apparently this is a widespread issue. I also am missing one of mine, After spending an hour and a half on the phone I found out they are working on this problem and there are quite a few tickets on it.
    03-19-2016 12:45 PM
  15. bsteppuhn's Avatar
    I will have a bad outcome 90 percent of the time the other 10 I have amazing work. It's the luck of the draw plus it might be a bad day for them. I do find the phone is way better than in store!! Those people are ridiculous

    Posted via the Android Central App
    03-19-2016 01:26 PM
  16. Rygots's Avatar
    Aren't they just grand ?
    The best ever!

    If you think Verizon's support is bad give Sprint a try, you'll be back!
    No thanks. Sprint coverage around here is extra terrible

    apparently this is a widespread issue. I also am missing one of mine, After spending an hour and a half on the phone I found out they are working on this problem and there are quite a few tickets on it.
    Good to hear it just isn't me, but doesn't make you feel any better.

    I've never understood the VZW support bashing. I've been with them almost 7 years, 3 no contract, on an unlimited plan. They've always been the nicest folks ever. Most of the time I get a woman in NC or SC and they bend over backwards to make sure I'm satisfied. We usually talk about what a nightmare the in-store people are, haha.
    Don't get me wrong, they are nice and are willing to talk to their supervisor. But it seems to stop there. They will talk to the appropriate department and then nothing. They say they will send me an email, but nothing is sent.

    I used to be able to go into the store to see if they would fix it and if they couldn't they would call the corporate number. Not any more. They just tell you to call when you have time. Thanks for stopping in though!
    03-19-2016 02:04 PM
  17. Almeuit's Avatar
    How's everyone, who isn't using a screen protector, holding up?

    I think I got a good one. In the last 24 hours I've had a Brittany spaniel puppy with sharp little claws walk across my desk and stand on my phone. Then I dropped it twice at the dog park because my hands were frozen. It also slipped between the seats of my pickup.

    Hate to roll the dice, but I think I've got the luck of the Irish. No major scratches, and almost no tiny scratches I can see at all. Just smudges and I was giggling hysterically because I has puppy paw print smudges.

    Posted from the S7E Chrome™ on Big Red
    I'm holding up fine with no screen protector. I keep my phone in its own pocket so it never has to worry about scratching against something.
    03-19-2016 02:11 PM
  18. Brett1024's Avatar
    So what can I use this 100 Samsung coupon on. Does it have to Be from samsungs website and if so what should I buy.
    03-19-2016 05:16 PM
  19. bsteppuhn's Avatar
    So what can I use this 100 Samsung coupon on. Does it have to Be from samsungs website and if so what should I buy.
    Where did you get that????

    Posted via the Android Central App
    03-19-2016 06:23 PM
  20. ashmouth's Avatar
    Where did you get that????

    Posted via the Android Central App
    Yeah, this lol
    03-19-2016 06:30 PM
  21. bsteppuhn's Avatar
    Yeah, this lol
    Must answer!!

    Posted via the Android Central App
    03-19-2016 06:46 PM
  22. ashmouth's Avatar
    Must answer!!

    Posted via the Android Central App
    I think it's about the new promotion rules they updated
    KPMcClave likes this.
    03-19-2016 06:58 PM
  23. ugotkevin's Avatar
    I think it's about the new promotion rules they updated
    say what?
    03-19-2016 08:00 PM
  24. ashmouth's Avatar
    Attachment 221099

    Samsung changed the promo page today for Verizon submissions...... new terms and exceptions

    and the terms and conditions have been revised as of March 19th...... extended from March 31 to Apr 15......
    ---------------------------------------------------------
    "4. GIFT DETAILS: *Terms and Conditions amended March 19, 2016 to reflect initial supply of
    300,000 Gear VR and 35,000 Gear S2 outlined below have been claimed and to provide an
    alternative Gift option in lieu of delayed Gift delivery (see below). "
    --------------------------------------------------------------------------------

    "Revised Terms and Conditions as of March 19, 2016
    1
    SAMSUNG GEAR VR OFFER
    TERMS AND CONDITIONS"

    They didn't make this notation the first time they changed the terms after March 4th when they altered quantities available for promo... but now it is in red right on top of page.

    --------------------------------------------------

    "No more than 300,000 Gear VRs are available in this Offer. Gifts are available for a limited
    time, while supplies last, on a first-come, first-served basis. Gear VRs or Gear S2s claimed
    on or before March 18, 2016, may be sent within approximately six to eight weeks after
    verification of Offer Claim Form, but in some cases, it may take longer for delivery (some
    items may not deliver until approximately May, 2016 based on item availability).
    Eligible Participants who submit a valid Offer Claim Form after March 18, 2016, will have the
    option to either:
    i) Participate as set forth in Section 3, understanding that Gifts for Offer Claim
    Forms received on or after March 19, 2016 may not be sent to Participants
    until June, 2016 or later.
    ii) Alternatively, due to more Gifts being available in the Offer than
    initially stated in these Terms and Conditions, in order to avoid
    expected delayed Gift delivery, a Participant may submit an Offer
    Claim Form as set forth in Section 3 and follow the on-screen
    instructions to claim a $100 Samsung.com one-time use Reward
    eCertificate (“Reward eCertificate”) in lieu of the Gift described above.
    A Participant cannot receive both the Gift and a Reward eCertificate.
    The Reward eCertificate will be sent to Participants to the email address
    provided when submitting their Offer Claim Forms within approximately two
    weeks after verification of Offer Claim Forms (please note verification can
    take approximately four to six weeks). If a Participant selects to receive a
    Reward eCertificate instead of waiting for a Gear VR, he/she will not receive
    the Oculus Content described below – the Reward eCertificate is in lieu of
    the Gear VR and Oculus Content. Reward eCertificate valid at
    http://forums.androidcentral.com/e?l...token=XnZQkWd6 for use towards a new purchase. Reward eCertificate
    valid April 11, 2016 through July 1, 2016. Reward eCertificate is a one-time
    use certificate; using the eCertificate as payment for an order with a value of
    less than $100 will result in the forfeiture of any amount in excess of the
    value of the order. Reward eCertificate may only be used to pay for the
    products being purchased, and may not be used to pay for sales tax or
    shipping charges. Reward eCertificates may not be used to pay for major
    appliances, or any other product not sold directly on Samsung.com through
    DR GlobalTech, an Authorized Samsung Reseller. Reward eCertificates
    cannot be used for TVs and/or Digital Audio/Video products that fall under
    Samsung’s Unilateral Pricing Policy. Reward eCertificates have no cash
    value. Reward eCertificates may only be used for purchases on
    Samsung.com, and may not be used at any other retailer. "

    --------------------------------------------------------
    03-19-2016 08:02 PM
  25. Brett1024's Avatar
    Must answer!!
    They gave verizon users the choice of an eCoupon for 100 bucks to use on samsung.com. have no clue what to spend it on!
    Posted via the Android Central App
    03-19-2016 08:24 PM
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