08-09-2017 01:22 AM
694 ... 34567 ...
tools
  1. Knowledge10111's Avatar
    Has anyone tried turning their SD card into adoptable memory to see if that fixes the problem? In theory it would work because the phone will no longer recognize it as a physical card. This could theoretically damage the phone if this issue is hardware however. Here's how to do it if anyone is brave enough to test it:

    Galaxy S7 and S7 edge tips: How to enable microSD Adoptable Storage | BGR
    03-25-2016 10:03 PM
  2. natetrain247's Avatar
    I have a Evo+ 64 gb with just pics and music on it and I have seen this issue in the beginning then all of a sudden it stopped for like a week and a half. Then out of nowhere this morning it started again, but tonight nothing. It's very random.
    My wife's phone has 0 issues with the same type of card in her phone.
    03-25-2016 10:15 PM
  3. kwoklone's Avatar
    I have the same issue. Here is what I have tried and it seems I have gone longer without this notification than before.

    Go to settings >app permissions >storage
    Allow all apps that may want storage permission.

    I figured it was no big deal since I install apps that I generally trust. Only did this 12 hours ago, but no notifications since. Will continue to monitor.
    03-25-2016 11:02 PM
  4. Sherif82's Avatar
    Honestly, I don't think it's a hardware issue, although that may seem like the most likely scenario.

    Here's why I think it's a bug or compatibility issue:

    If it's hardware, the SD card would actually unmount and the files, images, and apps would also be inaccessible. Also, I find it hard to believe that the card loses contact, but gains it right back.

    My experience with my wife's phone when it was giving us trouble was that the card was accessible the entire time and it never unmounted; it would just pop up the dreaded notification every now and then. I think it's a bug or compatibility issue.

    My wife's phone is going on 24 hours so far with no notifications after I swapped her card with mine. My phone is also notification free.

    I would LUV to see this make its way to more online outlets, so we can get definitive answers from Samsung.

    By the way, I chatted with them online yesterday and they gave me the: "Oh, this is the first we're hearing of it, but here's how to get into safe mode" speech.

    S.

    Posted via the Android Central App
    03-26-2016 04:12 AM
  5. Paterick's Avatar
    Has anyone with two phones where only one is having the issue tried swapping the sim card trays to see if it makes a difference?
    Sherif82 likes this.
    03-26-2016 07:35 AM
  6. Sherif82's Avatar
    Has anyone with two phones where only one is having the issue tried swapping the sim card trays to see if it makes a difference?
    It was going to be my next step. However, after swapping my card with my wife's (we both have new S7 Edge), my phone just popped the SD card notification. Initially, it was my wife's phone and mine was clear. Now, it's mine and my wife's is clear.

    I know that the card that has been problematic in both phones is 128 GB, while the one that hasn't been acting up is an 8 GB card. I'm gonna check the brand and speed/rating of both cards when I get home and update the thread.

    S.

    Posted via the Android Central App
    03-26-2016 08:00 AM
  7. rdandy5875's Avatar
    I replied back to samsung support that their suggestions did not fix the issue, and they replied with the exact same steps again. Ugh
    03-26-2016 08:01 AM
  8. Sherif82's Avatar
    Ok, I fixed it by doing a factory reset. Not only did I have this sd card notification issue, but I could not get the fingerprint to read my 3rd or 4th fingerprints. I deleted them all, and # 1 and 2 will always work. But 3 and 4 saved, but did not work when trying to unlock phone. Tried it with multiple fingers, so it seems like a software bug.

    Factory reset last night, and all fingerprints working now from #1 - #4, and no more sd card notification.

    I also think it's because I used Samsung switch to restore my phone. I always do fresh installs, but wanted to try it out since I just returned my JOD phone and was a good use case.

    For those that have this sd card notification issue, did you restore from backup/samsung switch, or did you start from scratch?
    Are you still notification free?!

    Posted via the Android Central App
    happy2000hk likes this.
    03-26-2016 08:04 AM
  9. physicsguy's Avatar
    Update number... ugh, whatever:

    After switching off battery optimization for System UI yesterday I have not had the notification back at all. At the rate I was getting them I would have seen it by now. This, of course, doesn't mean it won't return, but it's been a while.

    To answer happy2000hk's question, when I factory reset, I started from scratch and the notification still came back.

    The fact that DIFFERENT steps lead to solving this issue still makes me think it's hardware. How could this issue be resolved in so many different ways if it was just one of those things? It has to be whatever is common to ALL our phones and carriers.
    03-26-2016 08:21 AM
  10. GoldenEmu's Avatar
    Honestly, I don't think it's a hardware issue, although that may seem like the most likely scenario.

    Here's why I think it's a bug or compatibility issue:

    If it's hardware, the SD card would actually unmount and the files, images, and apps would also be inaccessible. Also, I find it hard to believe that the card loses contact, but gains it right back.
    For me it does sometimes re-mount the card. Usually it's just the regular "explore the sd card" message, but sometimes it briefly displays the "preparing sd card" message and the contents of the card are unavailable. Per one of the suggestions I transferred an app to the card and all was fine for a couple days, but now the app icon changed to a generic android sd card icon. I can still use it, but sometimes have to click thru some 'unavailable' messages.

    So it's either losing physical contact with the sd card or it isn't maintain some sort of connection when it's asleep. Perhaps a new tray with a tighter fit in some spots will fix it, or maybe a software fix to maintain the connection. For me I get the error nearly every time I turn on the screen. My wife was getting the error for the first few days, but for her it has magically gone away. I'm guessing it will come back if she ever reboots. I'm using 128gb Silicon Power, she has 64gb SP.
    03-26-2016 11:00 AM
  11. Luis Lopez15's Avatar
    I did the encryption on sd card and so far the only notification I have is the encrypted sd card one.This has been since last night. Is there a way to get rid of the encrypted notification?
    03-26-2016 02:06 PM
  12. Knowledge10111's Avatar
    I did the encryption on sd card and so far the only notification I have is the encrypted sd card one.This has been since last night. Is there a way to get rid of the encrypted notification?
    It's a one time notification. Click on it and it should go away.
    03-26-2016 02:18 PM
  13. Knowledge10111's Avatar
    I did the encryption on sd card and so far the only notification I have is the encrypted sd card one.This has been since last night. Is there a way to get rid of the encrypted notification?
    It's a one time notification. Click on it and it should go away.
    03-26-2016 02:18 PM
  14. rdandy5875's Avatar
    Ok I got a new phone, something interesting, the SD/SIM tray on this one holds the SD card much tighter, there is a small additional protrusion into the SD area toward the thick part of the card, that holds it tighter up/down, and side-to-side is does not have any excess room either. It's been 3+hours with the EVO+, no bad notifications yet and I restarted once too.

    As a final FU from my old phone, it would not let my password keeper app export a plain text file of my password list to the SD card, luckily I screenshot all my passwords, and I'll have to re-enter them manually.
    03-26-2016 03:25 PM
  15. Sherif82's Avatar
    Ok I got a new phone, something interesting, the SD/SIM tray on this one holds the SD card much tighter, there is a small additional protrusion into the SD area toward the thick part of the card, that holds it tighter up/down, and side-to-side is does not have any excess room either. It's been 3+hours with the EVO+, no bad notifications yet and I restarted once too.

    As a final FU from my old phone, it would not let my password keeper app export a plain text file of my password list to the SD card, luckily I screenshot all my passwords, and I'll have to re-enter them manually.
    Would you be kind enough to provide a picture, please? You might be on to something here.

    Posted via the Android Central App
    03-26-2016 03:42 PM
  16. rdandy5875's Avatar
    I am going to let the phone run as it is for a while but definitely will after tomorrow if I get no notifications.
    03-26-2016 03:46 PM
  17. Sherif82's Avatar
    I am going to let the phone run as it is for a while but definitely will after tomorrow if I get no notifications.
    Thanks Friend. I feel like we have all become friends fighting for the same cause: "getting Samsung to own up to its muck up"😂😂😂😂

    Posted via the Android Central App
    03-26-2016 03:51 PM
  18. erasat's Avatar
    First thing and you'll think it's stupid but double check that the Sim/SD cards tray is all the way in, flat with the frame, there are already reports of people with similar issues (including me the first day) that didn't realize that the tray wasn't completely flat with the frame, most of the time because of the SD and/or the Sim cards not in correct position on the tray.

    Once I pushed the tray a little further it's flat now with the frame and I haven't seen the error anymore, the same with other users.
    03-26-2016 04:43 PM
  19. physicsguy's Avatar
    To add more confusion. I was notification free for quite a while then today I was at best buy and wanted to check online prices and installed the best buy app. Within the next hour got two notifications.
    I've revoked all the app permissions and so far so good, I'll report back if anything changes.

    By the way, there's no folders or files from the best buy app on the card, so the reappearance may have been coincidental.

    Edit: never mind, been using the video camera and the notification has been popping up regularly.

    Posted via the Android Central App
    03-26-2016 04:52 PM
  20. BJB1's Avatar
    This thread makes my issue seem minor but maybe related? On Verizon, 200gb SanDisk card. I ONLY see the notification on restart. My issue is without any notification my SD card is not available for my camera and no files display in gallery or astro file Mgr.

    No rhyme or reason. Assume it just un mounts. I restart and it is good. But have never had multiple notifications since I put card in, just on restart.

    Wish there was a pattern here. Samsung needs to fix, SD card on my S5 was rock solid.

    Bjb1
    03-26-2016 09:52 PM
  21. Luis Lopez15's Avatar
    I was doing good after encryption but I eventually started getting notifications again. I ended up just removing sd card for now. The cards that I have tried have been 64gb and 128gb, I'm thinking of purchasing a 32gb to see if that makes a difference. I'm wondering if the phone just can't handle the larger capacity and faster cards. I Know the phone is supposed to handle up to 200gb but what if for some reason it can't yet.
    03-27-2016 02:01 AM
  22. Sherif82's Avatar
    Has anyone been successful in getting rid of the notifications completely? If so, can you share how? Especially, Rdandy5875. How is the new phone with the new tray? If that worked, there's hope that Samsung can start shipping new trays to impacted Customers.
    03-27-2016 04:21 AM
  23. rdandy5875's Avatar
    Has anyone been successful in getting rid of the notifications completely? If so, can you share how? Especially, Rdandy5875. How is the new phone with the new tray? If that worked, there's hope that Samsung can start shipping new trays to impacted Customers.
    No notifications so far, it has been about 20 hours. I'd sat this phone is probably not affected with this problem.

    AFA the trays. I'll admit I do not want to remove the tray just yet. I did find some pictures online which show the differences I saw, though:
    This first one represents the fit on the first SD tray. There is room for the card to move around.
    SD Card Notification keeps popping up - Help !-galaxy-s7_hardware_greatmemory.jpg
    This one is representative of the replacement handset's tray. Kind of hard to see. Notice how there is no wiggle room.
    I'm honestly going to go go target and remove the sim trays on display phones to see what they look like. They have to be early production models on display.
    SD Card Notification keeps popping up - Help !-galaxy-s7-sim-sd-card.jpg
    Sherif82 likes this.
    03-27-2016 07:32 AM
  24. felloffthetruck's Avatar
    Tray Gate........................
    BJB1 likes this.
    03-27-2016 08:22 AM
  25. Sherif82's Avatar
    No notifications so far, it has been about 20 hours. I'd sat this phone is probably not affected with this problem.

    AFA the trays. I'll admit I do not want to remove the tray just yet. I did find some pictures online which show the differences I saw, though:
    This first one represents the fit on the first SD tray. There is room for the card to move around.
    Click image for larger version. 

Name:	galaxy-s7_hardware_greatmemory.jpg 
Views:	40 
Size:	393.4 KB 
ID:	222301
    This one is representative of the replacement handset's tray. Kind of hard to see. Notice how there is no wiggle room.
    I'm honestly going to go go target and remove the sim trays on display phones to see what they look like. They have to be early production models on display.
    Click image for larger version. 

Name:	galaxy-s7-sim-sd-card.jpg 
Views:	47 
Size:	147.2 KB 
ID:	222302
    Thanks you for sharing. I'm going to go out on a limb and say that this explains the inconsistencies. I'm not sure how precise SD cards are manufactured, but I think it's safe to assume there are very subtle variations; even across the same brand. That said, it would stand to reason that different cards "fit" into the trays differently.

    The good news: If that's the case, we don't need new phones: just new trays. The not so good news: my experience with Samsung is that they NEVER own their defects, so it might be an uphill battle.

    Thanks again and please keep us posted if you can.

    S

    Posted via the Android Central App
    03-27-2016 08:37 AM
694 ... 34567 ...

Similar Threads

  1. S7 Edge screen protector messes up after putting on case
    By pst23 in forum Samsung Galaxy S7 edge
    Replies: 13
    Last Post: 08-22-2016, 09:00 AM
  2. Hopefully you guys can help me out - WiFi issues
    By say anything in forum Samsung Galaxy S7 edge
    Replies: 9
    Last Post: 03-13-2016, 09:18 AM
  3. Replies: 0
    Last Post: 03-12-2016, 11:20 AM
  4. Replies: 0
    Last Post: 03-12-2016, 11:03 AM
  5. My Alcatel Pop C7 doesn't turn on
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 03-12-2016, 09:59 AM
LINK TO POST COPIED TO CLIPBOARD