06-10-2016 10:23 PM
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  1. SW1990WBA's Avatar
    Also cracked mine this week just shy of being 2 weeks old
    Mine has been sent to a company that my insurance requested I send it to, awaiting to see if they can repair or if it'll be replaced, however bank holiday weekend and a 5-7 working day window means it'll be at least a week before I hear anything
    Cracked S7 Edge - Advice-imageuploadedbyavforums1458760463.565717.jpg
    Cracked S7 Edge - Advice-imageuploadedbyavforums1458760471.164879.jpg
    Cracked S7 Edge - Advice-imageuploadedbyavforums1458760488.483044.jpg
    So much for drop tests eh!
    03-25-2016 08:16 PM
  2. RIs4's Avatar
    Whoaa....i could've copied your post and it would be the exact same. I cracked my Galaxy S7 Edge, Silver in the EXACT same spot. The EXACT same display issues happened as well.

    Attachment 222150Attachment 222151Attachment 222152


    I dropped my phone off my work desk and it hit the plastic leg of my chair before it landed on the carpet. Wondering if this is a weak spot for the phone. Anyway, just figured i'd share...I had insurance so i just paid the deductible.
    That is crazy, literally the same exact break. I am also curious if that area is a weak point (right near the power button).
    03-27-2016 09:29 AM
  3. cardboard60's Avatar
    The weak points is phones are not made to be dropped.
    Ask any phone sales person.
    03-27-2016 09:58 AM
  4. felloffthetruck's Avatar
    Gorilla Glass 4 = Pretty weak.
    03-27-2016 10:12 AM
  5. areyes163's Avatar
    The edge of the display is going to be weak. The screen is curved and already has steps placed on it. I ordered a case for mine but for now I am using the iring for the back. Gives me something to gold the phone with. But it won't help if like others the phone slides off a table or what not.
    03-27-2016 10:24 AM
  6. cardboard60's Avatar
    Need rubber or silicone on the bottom of your phone case. Then it wouldn't slide till you push it.

    Is there a chance any of these broken phones had a case on them ?
    03-27-2016 10:58 AM
  7. cardboard60's Avatar
    Also cracked mine this week just shy of being 2 weeks old
    Mine has been sent to a company that my insurance requested I send it to, awaiting to see if they can repair or if it'll be replaced, however bank holiday weekend and a 5-7 working day window means it'll be at least a week before I hear anything
    Click image for larger version. 

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    Click image for larger version. 

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    So much for drop tests eh!
    Got a Question, is there a chance that either of these phones that got broken had a case on them.
    And if so which case ?
    03-27-2016 11:17 AM
  8. SW1990WBA's Avatar
    Mine had no case, these instances are rare for me (twice in all the time I've ever had a phone 15+ years)
    03-27-2016 02:06 PM
  9. DougB541#CB's Avatar
    No case for mine.

    Case would've saved it at impact point I think. My replacement came in so before I mailed it back i did a bunch of drop tests in my kitchen on the back...nothing. lol, what a fluky unfortunate break.
    03-28-2016 01:43 AM
  10. cardboard60's Avatar
    So ya gonna get a case yet
    03-28-2016 08:39 AM
  11. DougB541#CB's Avatar
    So ya gonna get a case yet
    In the mail now.
    Peterock317 likes this.
    03-28-2016 07:41 PM
  12. Peterock317's Avatar
    My break happened four days in, was housed in an otter box symmetry. 15" out of pocket from a lawn chair into blacktop. My S5 got dropped weekly, walked away with a few dents on the bezel. This phone is trash, glad I'm stuck with it for two years.
    04-04-2016 01:40 PM
  13. Almeuit's Avatar
    My break happened four days in, was housed in an otter box symmetry. 15" out of pocket from a lawn chair into blacktop. My S5 got dropped weekly, walked away with a few dents on the bezel. This phone is trash, glad I'm stuck with it for two years.
    http://i65.tinypic.com/292xm9v.jpg
    No case?
    04-04-2016 01:48 PM
  14. Peterock317's Avatar
    Otter box symmetry
    04-04-2016 04:29 PM
  15. GooGler8's Avatar
    Your phone cracked inside an otter box symmetry? That's ....... insane. I never wear cases and never drop phones. EVER. But I managed to drop my S7 edge as I ran down a flight of stairs at work. It was inside my jeans' front pocket, and it squeezed* out somehow. I don't even know how that's possible, but I guess rounded glass will do it. I contacted AMEX Purchase protection and filed a claim; however, they need a manufacturer repair estimate for coverage. And since I bought my phone from eBay, Samsung told me to contact the seller directly. According to Samsung reps, my phone doesn't exist in their system so they can't help me. And since I can't send it in for a repair estimate, AMEX is probably not going to approve my purchase protection claim. I've already visited 4 unauthorized repair locations in NYC. None of the shops repair it. Also visited Staples as they will send your phone out for repair, but repair isn't available for the S7 edge, only the S7. But going by their prices, it's definitely not worth it. The S6 Edge screen repair quote is $470!!!

    Cracked S7 Edge - Advice-p4010011.jpg
    04-05-2016 10:11 AM
  16. Dr Awkward's Avatar
    Got the Edge 7 March 11th and broke the front screens on the 30th.
    Being new to Verizon, I did not have an immediate back up but got one this week.

    No insurance and Verizon referred me to Samsung for repairs.
    $269 to repair; both screens to be replaced, apparently as one unit.
    The phone launched out of my slippery down vest chest pocket while I was washing my car and landed screen first.
    My bad for not fully zipping it in there.
    Two major crater cracks and numerous arcing tracks across most of screen.

    However, the screen continued to work with a thin gray-green vertical line emitting from the top crack - “hole” perfectly covered up the charge info on top of screen – to the bottom.
    I used phone for 10 days before sending to Samsung for repair.
    For one of those days the line flashed a weird red thinner line within itself.
    Overall, pretty impressed with that as the phone took quite a lick.

    Had a Skinomi SS and a Spigen dual-layer case on it when it fell.
    Will update when it gets back; supposed to be 7 to 10 biz daze.
    04-08-2016 06:48 PM
  17. Peterock317's Avatar
    I wish Samsung sold this version of the S7...Galaxy S7 edge vs. iPhone 7 Plus drop test video | BGR
    04-08-2016 07:05 PM
  18. recDNA's Avatar
    Insurance companies will soon increase deductibles or refuse to insure edge 7. It's unbelievable how many crack or shatter in the first couple of weeks - often on the first day! Some claim they never even dropped it.
    04-08-2016 07:06 PM
  19. cardboard60's Avatar
    Hard for me to believe folks still try to carry their phones in their shirt or jacket pockets. And carry them with no cade period.
    But I see it everyday. It's a accident waiting to happen.
    Nobody drops as much stuff as my wife.
    She don't seen to be able to squeeze & hold onto anything very long.

    Posted via the Android Central App
    04-08-2016 07:30 PM
  20. sfla99's Avatar
    I feel bad for those who drop their phones and it cracks but the screen is curved l, it's not flat like and s5, to say it's trash cause you dropped it and it broke is a little silly.
    04-08-2016 07:31 PM
  21. sfla99's Avatar
    Insurance companies will soon increase deductibles or refuse to insure edge 7. It's unbelievable how many crack or shatter in the first couple of weeks - often on the first day! Some claim they never even dropped it.
    Yes millions sold, a thread of 60 replies is far from an epidemic. As dorm the screens just shattering on their own is just silly.
    04-08-2016 07:34 PM
  22. cardboard60's Avatar
    What ever happened to people taking brand new phones & drop testing them.
    Did it get too expensive.

    Posted via the Android Central App
    04-08-2016 07:39 PM
  23. Peterock317's Avatar
    From Corning... "The water-resistant Samsung GALAXY S7 edge has a dual-edge design and Quad HD Super AMOLED 5.5-inch display featuring damage-resistant Corning® Gorilla® Glass 4 on both sides of the device." And my phone takes an otherwise innocuous fall in a case yet suffers a broken screen, I'd say trash is a good word to use.
    04-08-2016 07:51 PM
  24. recDNA's Avatar
    There is a thread here about it. Silly? Are you sure? The moonroof of my car shattered while I was driving on a highway. No bumps. No previous cracks. Things like this do happen.
    04-08-2016 08:24 PM
  25. cardboard60's Avatar
    From Corning... "The water-resistant Samsung GALAXY S7 edge has a dual-edge design and Quad HD Super AMOLED 5.5-inch display featuring damage-resistant Corning® Gorilla® Glass 4 on both sides of the device." And my phone takes an otherwise innocuous fall in a case yet suffers a broken screen, I'd say trash is a good word to use.
    Take yer car that has a bumper.
    Bump into something, see how it holds up.

    Posted via the Android Central App
    04-08-2016 08:35 PM
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