06-10-2016 10:23 PM
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  1. Peterock317's Avatar
    Take yer car that has a bumper.
    Bump into something, see how it holds up.

    Posted via the Android Central App
    Quite well, someone backed into me last week. Your analogy is broken, had my car exploded caused by a 3 mph collision, your comparison may have worked.
    04-08-2016 08:42 PM
  2. lostsoul2's Avatar
    wow.. I cant believe I missed this post.

    my phone is coming back from Samsung after the $269 display repair. Mine fell 3 1/2 foot drop. first drop and cracked on the edge like many of your pictures. I had the otterbox symmetry on. I will never buy another edge screen. my note 4 and other phones never cracked a screen. The note 6 is coming out in a few months but dont think I can get att to take my phone back now even being repaired by samsung.

    on a side note.. I see videos like these and I'm just amazed.. why many of these phones can withstand this and mine and few others crack with a simple breez? I'm thinking that some phone didnt get the gorllia glass 4 or there must be a bad batch?

    04-08-2016 09:27 PM
  3. Dr Awkward's Avatar
    Over 1.1 million 7s and Edge 7s were sold nationwide in about ten days, Verizon sold 800,000 of them so its safe to say they are very popular. Try to get one tomorrow.
    So seeing a few broken screens reported is not out of the norm yet some seem to want to make others think its a defect. It isn't.

    As to carrying your shirt in a shirt pocket or vest pocket being undesirable, that's my preferred spot, just gotta' zip or seal the pockets. Glad the 5.5“ Edges will still fit there.
    04-09-2016 12:12 AM
  4. mikelwyatt0310's Avatar
    Over 1.1 million 7s and Edge &s were sold nationwide in about ten days, Verizon sold 800,000 of them so its safe to say they are very popular. Try to get one tomorrow.
    So seeing a few broken screens reported is not out of the norm yet some seem to want to make others think its a defect. It isn't.

    As to carrying your shirt in a shirt pocket or vest pocket being undesirable, that's my preferred spot, just gotta' zip or seal the pockets. Glad the 5.5“ Edges will still fit there.
    I pre-ordered the S7 Edge on March 9th. Received it on March 11th along with a casemate tough case. Phone went from out of the box straight into the case. 2 weeks later, I had the phone sitting on my work desk and accidentally brushed it off with my elbow. It dropped 3 ft from desk onto concrete floor that was covered by a rug . I was sick to my stomach but hey, the drop test on youtube said it would be alright. Nada...front was completely shattered. So, I called up my good buddies at Asurion and they gladly put me on the back order list for a replacement. 13 days later(Thursday 4-7) a brand new S7 Edge shows up. 15 minutes ago I am sitting at the same desk texting a friend and felt the phone slip right out of my hands Tried to catch it, no luck but did manage to slow it way down with my leg. I was relieved when I picked it up and the front screen was perfect. No cracks. Just for ****s and giggles, I removed the phone from the "tough case" to inspect the back. Shattered...FML I've never broken a phone screen before owning this phone.
    04-09-2016 12:38 PM
  5. lostsoul2's Avatar
    agreed. The phone is just released and there are many people so far that has/had issues. I hate to tell you but not every s7 edge owner visits this site so who knows how many really so far broke. It would be interesting to get info from samsung..

    like how many screen replacements there have been with no edge phones compared to edge. Also how many to this date have been replaced or being sent in. What we DO know is that these phone are suppose to handle a reasonable drop and some of them are not. many from the pictures show damage in the curves. I ordered some tempered glass, but so far not many have made a good one.
    04-09-2016 02:16 PM
  6. Peterock317's Avatar
    agreed. The phone is just released and there are many people so far that has/had issues. I hate to tell you but not every s7 edge owner visits this site so who knows how many really so far broke. It would be interesting to get info from samsung..

    like how many screen replacements there have been with no edge phones compared to edge. Also how many to this date have been replaced or being sent in. What we DO know is that these phone are suppose to handle a reasonable drop and some of them are not. many from the pictures show damage in the curves. I ordered some tempered glass, but so far not many have made a good one.
    Watch the bgr video I posted. Seems like it's "supposed" to take a direct face hit at 20 feet as far as they are concerned.
    04-09-2016 02:19 PM
  7. sfla99's Avatar
    Simple, don't drop your phone
    04-09-2016 06:01 PM
  8. cardboard60's Avatar
    The S6 edge was our with the curved screen last year. Did nobody not break it ?

    Posted via the Android Central App
    04-09-2016 07:52 PM
  9. Dr Awkward's Avatar
    ^ Good point.
    04-11-2016 09:46 AM
  10. Dr Awkward's Avatar
    I tried using the Samsung service center repair update on the website but after 3 days it was still showing
    “Open - Product Not Yet Received.”

    I called Friday (yesterday) and the rep verified that my phone was in the “test, evaluate, and repair” chain and I WOULD get an email when it shipped out to me next week.

    As to the severity of damages to these phones, the rep said almost all of the cracked phones they could not repair were also submersed in water AFTER being dropped. My phone continued to work, calls, videos, pics, etc. after the 5 foot, screen first drop onto rough asphalt.
    04-16-2016 02:33 AM
  11. Soggly's Avatar
    I don't get it, I dropped mine like 4 feet from a hard wood floor the other day, and it slid, but when I picked it up it didn't even have a scratch?

    Posted via the Android Central App
    04-16-2016 04:23 AM
  12. JerseyBiker's Avatar
    I ordered some tempered glass, but so far not many have made a good one.
    Do you mind telling me what glass screen protector you ordered and how do you like it. Thanks
    04-16-2016 06:51 AM
  13. lostsoul2's Avatar
    the gpel one. it craacked while setting and adjusting. I could not believe how easy it was. I sent it back @ my cost. I would throw on a film one and wait. other vendors are coming out with it.
    04-16-2016 05:46 PM
  14. Dr Awkward's Avatar
    I tried using the Samsung service center repair update on the website but after 3 days it was still showing
    “Open - Product Not Yet Received.”

    I called Friday (yesterday) and the rep verified that my phone was in the “test, evaluate, and repair” chain and I WOULD get an email when it shipped out to me next week.

    As to the severity of damages to these phones, the rep said almost all of the cracked phones they could not repair were also submersed in water AFTER being dropped. My phone continued to work, calls, videos, pics, etc. after the 5 foot, screen first drop onto rough asphalt.
    UPS delivered my phone to Texas on April 12th but I just got notification on April 18th that it was in their system with a note "repair by April 25th."
    This is a long time. Originally they had said 7 to 10 business days.
    04-19-2016 01:32 PM
  15. lostsoul2's Avatar
    yea. they dont update the system good. It said the repair was complete and no new updates for days. I had to call and get support just to make sure they were going to send it back. it took them about 3 weeks to send it back. I bet they are slammed with the amount of repairs already. I wanna know how many they have repaired already..
    04-19-2016 02:54 PM
  16. cardboard60's Avatar
    Guys y'all sound like you own the company and they should operate to your standards.
    And you make the rules.
    I would be careful how you treat these people.
    There may be a reason why you are not getting things when you do.
    They may be very busy.
    And overall, I have heard very , very few people that has had any real problems with their phones.
    When I owned a company , Customers never told he how it was.
    Know you bought a product from them.
    But I can bet it don't say anywhere on the box or paperwork the phone is guaranteed against being dropped or abused.

    What the Video shows is some body abusing the phone and I bet that video was not put out by the Mfg.

    There are other phone companies out there if you are not happy with your phone..
    04-19-2016 03:53 PM
  17. lostsoul2's Avatar
    There are other phone companies out there if you are not happy with your phone..
    Now that's a pompous statement if I heard one.

    When did Samsung start sending you all their incoming repair notices so you can make that informed statement? A Mobil phone is designed to take a certain drop. Most do without issues but there is history with issues with edge phones. Some are cracking WITHOUT a drop. When people spend almost 1K for a phone they expect some quality. Just because you have not had an issue dont belittle people that have. When my screen broke like cheap glass I could not just go get another brand. When I paid Samsung another $275 on top of a phone that should have been able to handle that drop, I dont expect them to drag their feet AFTER it has been already fix.

    The phone is good but you cant manufacture 100,000s exactly the same without some defects or issues. The NEW super strong Gorilla glass being advertised seems to have issues.
    04-20-2016 02:07 PM
  18. cardboard60's Avatar
    Now that's a pompous statement if I heard one.

    When did Samsung start sending you all their incoming repair notices so you can make that informed statement? A Mobil phone is designed to take a certain drop. Most do without issues but there is history with issues with edge phones. Some are cracking WITHOUT a drop. When people spend almost 1K for a phone they expect some quality. Just because you have not had an issue dont belittle people that have. When my screen broke like cheap glass I could not just go get another brand. When I paid Samsung another $275 on top of a phone that should have been able to handle that drop, I dont expect them to drag their feet AFTER it has been already fix.

    The phone is good but you cant manufacture 100,000s exactly the same without some defects or issues. The NEW super strong Gorilla glass being advertised seems to have issues.
    Ya ever had the privilege of talking to Samsung area reps.
    04-20-2016 02:32 PM
  19. boulianc's Avatar
    I have a s7 (non-edge). My screen broke from 2 foot to a non hardwood floor. They are VERY weak. They seem to be taking a lot on some angle, but not even the weakest on others. I also feel that they wont do much much better with even the best case out there.
    04-20-2016 03:21 PM
  20. Dr Awkward's Avatar
    Since about 1.1 million 7S and Edge 7s were sold nationwide in about ten days, there are probably right many needing new screens.
    The drop my phone took would've cracked ANY screen (face first onto rough asphalt) so I have NO problem with the phone.
    Edge 7s are a lot like the Edge 6 and I have not heard of any patterns of problems with them.
    I also find the tone of CB60's post kind of strange.
    04-20-2016 07:20 PM
  21. Dr Awkward's Avatar
    Got this last night:
    “Thank you for your patience.
    Your product was shipped on 4/20/2016 at 8:51 PM EST.”
    Sounds like they didn't get off for 4:20, pun intended.

    New screens and one speaker.
    Happy that their April 25th estimate wasn't accurate.
    04-21-2016 06:19 AM
  22. Matthew_Goodman's Avatar
    Hi All,

    I got a new S7 edge last week, After the first fall from my bed, onto an up facing plug, the back glass has cracked along the edge

    EE have advised that it seems to be a weak point on the phone and Samsung may replace it for you

    Has anyone else heard of this 'Weak Spot' on the phone? to be exact, its the right hand side on the back cover, half way up.

    Matthew
    04-21-2016 08:49 AM
  23. Soggly's Avatar
    Dropped mine again by mistake, it bounced, still no crack, do I have a super one or something? lol

    Posted via the Android Central App
    04-21-2016 11:49 AM
  24. jeetu4444's Avatar
    All phones screen will crack if it falls at a certain angle ...though I haven't cracked much of phone screens...once I lumia 1020 phone fell flat on screen side from my back pocket on wooden floor and screen cracked...later I have dropped phone many time but it had few scratches...that's it...and s7 edge being edge screen is more easy to crack ...it's just your luck how your phone falls...the most delicate phones I have seen is iphones
    Best way to protect your phone is tempered glass and a case...if not then glass is a must

    Posted via my Awesome Lumia 950 , Beautiful S7 Edge Gold or Surface pro 4
    04-21-2016 12:16 PM
  25. Dr Awkward's Avatar
    Got this last night:
    “Thank you for your patience.
    Your product was shipped on 4/20/2016 at 8:51 PM EST.”
    Sounds like they didn't get off for 4:20, pun intended.

    New screens and one speaker.
    Happy that their April 25th estimate wasn't accurate.
    UPS says phone will be here Monday.
    Got a Tech21 Evo Wallet case Saturday ($40).
    It has magnets to keep case closed unlike the more expensive wallet cases I've checked out.
    04-24-2016 06:20 AM
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