1. AC Question's Avatar
    I am using a fingerprint to unlock my phone. I want to set it so that I dont have to use it every time and there is a setting for that. Under lock screen and security>secure lock settings>Secured Lock Time. I change that setting to 5 minutes, and after 20 or 30 minutes, it defaults back to the "Instant with power key or screen timeout" setting. Does this happen to anyone else? I want my screen to stay unlocked for 5 minutes after I unlock it, but my S7 Edge is not keeping that setting. Is my phone the issue or is the S/W?
    03-13-2016 06:42 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Do you have any 3rd party security apps installed?
    03-13-2016 09:19 PM
  3. GoCards14's Avatar
    I am not using any third party security. So frustrating!
    03-14-2016 07:47 AM
  4. B. Diddy's Avatar
    See if it happens in Safe Mode: https://support.t-mobile.com/docs/DOC-24977
    03-14-2016 11:11 AM
  5. Blacklance's Avatar
    I was having Fingerprint unlock issues. In my case the phone said it had restarted even though it didn't.

    I ended up tracing it back to an app called EasyHome which had administrative controls and uses the home/finger print button. Just a shot.
    B. Diddy likes this.
    03-14-2016 12:14 PM

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