making a video call

[ujprete]

Can not figure out how to make a video call the icon doesn't even show up when I bring up the contact and I know they also have the s7 edge. Everything is enabled what am I doing wrong.

 

[maf113]

You and the person you are calling must have phone that support video calling. Currently that would be the Samsung Galaxy S6 line up, the Note 5 and the S7 phones. If the other party has a compatible phone exchange the video icon will appear in the contact next to the phone number

Posted via the Android Central App

 

[ujprete]

We both have the galaxy s7 edge but the video icon doesn't appear in contacts just phone and messaging

 

[AndroidJay]

Both on same carrier?

 

[ujprete]

No one Verizon and one AT&T

 

[rkkeller]

It only works from ATT to ATT. I posted about it in another thread here.

 

[MizWylie]

Weird. The video icon shows up for me on Verizon to call a Verizon iPhone. Haven't tried it, but it's there. I assumed since his was an iPhone it automatically wouldn't work, but now I'm curious.

Posted from the S7E Chrome™ on Big Red

 

[LdotAdot13]

It's only network to network at the moment. Works great with other Verizon phones. My wife has att and it works well with her friend who is also on att. Won't work for us if we try so we download tango and it works great

 

[maf113]

Weird. The video icon shows up for me on Verizon to call a Verizon iPhone. Haven't tried it, but it's there. I assumed since his was an iPhone it automatically wouldn't work, but now I'm curious.

Posted from the S7E Chrome™ on Big Red

None of the people I know that have Iphones have the video icon on my contacts. We are all on Verizon. Is there something they need to do to activate it?

 

[sfldg]

None of the people I know that have Iphones have the video icon on my contacts. We are all on Verizon. Is there something they need to do to activate it?

there are two things that need to happen to do video call. Both of you need samsung phones note 4 and higher. Both of you need to be on vzw. You cannot video chat with a iphon stock.. unless you use a third party app like tango/ skype

 

[maf113]

there are two things that need to happen to do video call. Both of you need samsung phones note 4 and higher. Both of you need to be on vzw. You cannot video chat with a iphon stock.. unless you use a third party app like tango/ skype

That is what I thought. I know that IOS 9.3 beta is out and thought it might be available in that update.

Posted via the Android Central App

 

[techiegirl]

My husband and I both have T-Mobile and it works for us.

 

[Gator352]

Sprint (forgot /s) to add this feature.

Posted via the Android Central App

 

[ujprete]

Ended up going to the samsung counter at best buy to get this sorted out because it wouldn't even work with my wife's phone the guy got it working and told me that it different carriers shouldn't matter so long as both devices support it

 

[rkkeller]

Its only carrier to carrier. My mom has an S7 and I have an S7E and we can not get it to work as she is on Verizon and I am on ATT.

 

[Roband200]

Ended up going to the samsung counter at best buy to get this sorted out because it wouldn't even work with my wife's phone the guy got it working and told me that it different carriers shouldn't matter so long as both devices support it

I have saint, but family has tmobile? I hv s7 and I just upgraded. Use to videocall from note 4 without any issue tmobile to tmobile. I would like to know how you were able to get this to work.

 

[ratsyrat]

my husband and i both got the new samsung galaxy s7 edge and we use verizon. we managed to do the video call once and it was really cool to see each other, but then it has never worked since. it always says something like cant use this feature during call. i cant push the video button before i call either but in the setting videocall is enabled. i assume it means you have to pay for some extra feature to use this and they let us try it once for free or something??what would that feature be you have to add to your plan??how much??and can you then videocall others as well?i have a friend that got a LGV10 fi. or is this feature on the phone, somehow worked once, but not supported by verizon??

 

[music_man185]

Both phones also need a 4g connection, right?

 

[Rose4uKY]

I use Tango with my dad who has AT&T and iphone. But I just went to my contacts me and husband both just got the S7 Edge and like someone above said it's not on our Sprint phones.

 

[Tasha Harden]

We both have the galaxy s7 edge but the video icon doesn't appear in contacts just phone and messaging

Mine didn't until my software updated.