04-04-2017 10:49 AM
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tools
  1. ujprete's Avatar
    Can not figure out how to make a video call the icon doesn't even show up when I bring up the contact and I know they also have the s7 edge. Everything is enabled what am I doing wrong.
    03-15-2016 05:56 PM
  2. maf113's Avatar
    You and the person you are calling must have phone that support video calling. Currently that would be the Samsung Galaxy S6 line up, the Note 5 and the S7 phones. If the other party has a compatible phone exchange the video icon will appear in the contact next to the phone number

    Posted via the Android Central App
    03-15-2016 07:04 PM
  3. ujprete's Avatar
    We both have the galaxy s7 edge but the video icon doesn't appear in contacts just phone and messaging
    03-15-2016 07:08 PM
  4. AndroidJay's Avatar
    Both on same carrier?
    03-15-2016 07:10 PM
  5. ujprete's Avatar
    No one Verizon and one AT&T
    03-15-2016 07:13 PM
  6. rkkeller's Avatar
    It only works from ATT to ATT. I posted about it in another thread here.
    03-16-2016 09:26 AM
  7. MizWylie's Avatar
    Weird. The video icon shows up for me on Verizon to call a Verizon iPhone. Haven't tried it, but it's there. I assumed since his was an iPhone it automatically wouldn't work, but now I'm curious.

    Posted from the S7E Chrome™ on Big Red
    03-16-2016 09:36 AM
  8. LdotAdot13's Avatar
    It's only network to network at the moment. Works great with other Verizon phones. My wife has att and it works well with her friend who is also on att. Won't work for us if we try so we download tango and it works great
    03-16-2016 10:12 AM
  9. maf113's Avatar
    Weird. The video icon shows up for me on Verizon to call a Verizon iPhone. Haven't tried it, but it's there. I assumed since his was an iPhone it automatically wouldn't work, but now I'm curious.

    Posted from the S7E Chrome™ on Big Red
    None of the people I know that have Iphones have the video icon on my contacts. We are all on Verizon. Is there something they need to do to activate it?
    03-16-2016 10:16 AM
  10. sfldg's Avatar
    None of the people I know that have Iphones have the video icon on my contacts. We are all on Verizon. Is there something they need to do to activate it?
    there are two things that need to happen to do video call. Both of you need samsung phones note 4 and higher. Both of you need to be on vzw. You cannot video chat with a iphon stock.. unless you use a third party app like tango/ skype
    03-16-2016 10:21 AM
  11. maf113's Avatar
    there are two things that need to happen to do video call. Both of you need samsung phones note 4 and higher. Both of you need to be on vzw. You cannot video chat with a iphon stock.. unless you use a third party app like tango/ skype
    That is what I thought. I know that IOS 9.3 beta is out and thought it might be available in that update.

    Posted via the Android Central App
    03-16-2016 10:23 AM
  12. techiegirl's Avatar
    My husband and I both have T-Mobile and it works for us.
    03-16-2016 02:47 PM
  13. Gator352's Avatar
    Sprint (forgot /s) to add this feature.

    Posted via the Android Central App
    Rose4uKY likes this.
    03-16-2016 05:43 PM
  14. ujprete's Avatar
    Ended up going to the samsung counter at best buy to get this sorted out because it wouldn't even work with my wife's phone the guy got it working and told me that it different carriers shouldn't matter so long as both devices support it
    03-16-2016 06:32 PM
  15. rkkeller's Avatar
    Its only carrier to carrier. My mom has an S7 and I have an S7E and we can not get it to work as she is on Verizon and I am on ATT.
    03-17-2016 10:04 AM
  16. Roband200's Avatar
    Ended up going to the samsung counter at best buy to get this sorted out because it wouldn't even work with my wife's phone the guy got it working and told me that it different carriers shouldn't matter so long as both devices support it
    I have saint, but family has tmobile? I hv s7 and I just upgraded. Use to videocall from note 4 without any issue tmobile to tmobile. I would like to know how you were able to get this to work.
    03-27-2016 08:28 PM
  17. ratsyrat's Avatar
    my husband and i both got the new samsung galaxy s7 edge and we use verizon. we managed to do the video call once and it was really cool to see each other, but then it has never worked since. it always says something like cant use this feature during call. i cant push the video button before i call either but in the setting videocall is enabled. i assume it means you have to pay for some extra feature to use this and they let us try it once for free or something??what would that feature be you have to add to your plan??how much??and can you then videocall others as well?i have a friend that got a LGV10 fi. or is this feature on the phone, somehow worked once, but not supported by verizon??
    04-15-2016 02:05 PM
  18. music_man185's Avatar
    Both phones also need a 4g connection, right?
    04-15-2016 04:02 PM
  19. Rose4uKY's Avatar
    I use Tango with my dad who has AT&T and iphone. But I just went to my contacts me and husband both just got the S7 Edge and like someone above said it's not on our Sprint phones.
    04-16-2016 12:43 AM
  20. Tasha Harden's Avatar
    We both have the galaxy s7 edge but the video icon doesn't appear in contacts just phone and messaging
    Mine didn't until my software updated.
    05-11-2016 10:55 AM
  21. RockyMin's Avatar
    Couldn't you just use Skype or something like that, that does video chatting? Then you wouldn't have to worry about being on the same carrier or phone or whatever.
    05-11-2016 11:05 AM
  22. dryja123's Avatar
    Google Hangouts
    thecomicbookandme likes this.
    05-11-2016 12:38 PM
  23. Tori Elizabeth's Avatar
    there are two things that need to happen to do video call. Both of you need samsung phones note 4 and higher. Both of you need to be on vzw. You cannot video chat with a iphon stock.. unless you use a third party app like tango/ skype

    You both don't need a Samsung.. I have a LG V10 and mom has Note Edge and we can do it.. However mine isn't working now
    05-22-2016 01:52 PM
  24. Superman83's Avatar
    I have a question, I have 2 samusng J7s , both on cricket both have an option for video calling, but we can not video call/?? is there any reason to this?
    06-05-2016 03:27 PM
  25. tengtengvn's Avatar
    Couldn't you just use Skype or something like that, that does video chatting? Then you wouldn't have to worry about being on the same carrier or phone or whatever.
    RCS video calling doesn't use data.
    06-05-2016 07:21 PM
42 12

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