01-19-2017 06:15 PM
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  1. Sheryl John's Avatar
    Received my S7 edge yesterday. To my surprise it looks like I got a whole new device! I had two very small scratches on the aluminum frame that I can no longer find. Of course the homebutton is okay now, too.
    So from my side: I would definitely recommend anyone with this problem to send the phone back for a repair! (Based on my experience. Maybe I was lucky, I don't know)
    @PaWe Since I factory reset the device before repair by removing my Google account before reset in order to avoid triggering the 'factory reset protection'. Now when I setup the device again it's it not listing my S7's old backup. I had hefty amount of apps installed already. Any idea on this matter?
    Attached Thumbnails Paint on home button is peeling. Anyone else have this issue?-img_20160416_150505.jpg  
    04-16-2016 06:15 PM
  2. PaWe's Avatar
    @Sheryl John:
    Sorry, I can't help with that. It's my first ever android device and I have no clue what might solve your problem. I factory resetted mine too before sending it in. But I wanted to set up a new device anyways.
    04-17-2016 02:35 AM
  3. Marcpierre14's Avatar
    Seeing that everyone's posting the black, gold or silver.....is it safe to say that the white version is the safest bet to avoid these scratch issues?? Because I really want the edge, but the scratches will drive me crazy!!!
    04-17-2016 08:09 PM
  4. NexusGirlX's Avatar
    Seeing that everyone's posting the black, gold or silver.....is it safe to say that the white version is the safest bet to avoid these scratch issues?? Because I really want the edge, but the scratches will drive me crazy!!!
    I think the scratches are happening to only a small group of people. Don't let this affect your decision in buying the color you really want. Both of my S7 Edge phones are spotless.
    04-17-2016 08:18 PM
  5. PaWe's Avatar
    If you mean the problem, Sheryl John and I had: that's no scratches! My homebutton didn't have a single scratch. The paint started peeling off by itself.

    I think there are no white examples since the color isn't available in the US and most users in this forum are Americans (I guess)
    04-18-2016 03:24 AM
  6. andromid's Avatar
    Paint on home button is peeling. Anyone else have this issue?-20160426_142501.jpg

    Samsung S7 Silver.
    It happened while I was checking if it has some plastic layer to peel off the button (like other samsung phones).

    Now I wonder: am I covered by warranty?
    The answer is No if you consider that I did that with my own super nails. Yes, if that paint is crap...
    I hate this.
    04-26-2016 08:20 AM
  7. cyclopops's Avatar
    Good news, they repaired it under warranty and got a new screen with the looks of it as there were some small blemishes on the glass that are now not there.
    rlauf likes this.
    04-26-2016 04:32 PM
  8. anon(9408097)'s Avatar
    Good news, they repaired it under warranty and got a new screen with the looks of it as there were some small blemishes on the glass that are now not there.
    The only thing left is the back. Maybe they gave you a new phone?

    Posted via the Android Central App
    04-26-2016 05:10 PM
  9. cyclopops's Avatar
    The only thing left is the back. Maybe they gave you a new phone?

    Posted via the Android Central App
    serial number and IMEI are the same as before (unless they can change this?)
    04-26-2016 05:22 PM
  10. neomhm's Avatar
    Yes, please let us know how you'd have a problem like this fixed. lol

    Posted via the Android Central App
    Same here...after a week I noticed some discolouration on the button. Clearly now..the paint is slow going away.

    Disappointing giving the fact that I have paid the full 850 bucks for an unlocked device, and that I barely use it.
    Not happy.
    04-26-2016 11:43 PM
  11. anon(9408097)'s Avatar
    Same here...after a week I noticed some discolouration on the button. Clearly now..the paint is slow going away.

    Disappointing giving the fact that I have paid the full 850 bucks for an unlocked device, and that I barely use it.
    Not happy.
    Almost every review I see for the gold or silver s7 I see some discoloration of the button in the middle.

    Posted via the Android Central App
    04-27-2016 11:20 AM
  12. cyclopops's Avatar
    i have just ordered one of these, i shouldnt have to but thought it waise to.

    ScreenKnight Samsung Galaxy S7 Edge - S7 Camera, Home Button, Flash PROTECTOR | eBay
    04-28-2016 03:01 AM
  13. anon(9408097)'s Avatar
    i have just ordered one of these, i shouldnt have to but thought it waise to.

    ScreenKnight Samsung Galaxy S7 Edge - S7 Camera, Home Button, Flash PROTECTOR | eBay
    You're finger print sensor won't work with this piece of plastic. I've tried this.

    Posted via the Android Central App
    04-28-2016 09:19 AM
  14. cyclopops's Avatar
    You're finger print sensor won't work with this piece of plastic. I've tried this.

    Posted via the Android Central App
    thats ok as i dont use it.
    04-28-2016 04:29 PM
  15. t11rmh's Avatar
    Almost every review I see for the gold or silver s7 I see some discoloration of the button in the middle.

    Posted via the Android Central App
    I have a S7 and a S7e. Had them both for over a month and the home buttons are absolutely fine. And I know that I have notoriously greasy hands and fingers. So it's not across the board.

    Posted via the Android Central App via a kicking Gold Galaxy S7 Edge.
    04-28-2016 04:33 PM
  16. crazed_z06's Avatar
    I dont think these buttons are going to stand the test of time... Here's mine..

    04-28-2016 06:28 PM
  17. danlnyc's Avatar
    I have a black S7e....no issues here.
    04-28-2016 06:51 PM
  18. Seremedy's Avatar
    Yes me too, it just looks like scratches on my onyx edge

    Posted via the Android Central App
    04-29-2016 01:34 PM
  19. ThrottleJohnny's Avatar
    Mine is as pristine as the day I bought it (knocks on wood).

    May I ask, for the people with this issue. When did you get your phones?

    Posted via the Android Central App
    04-29-2016 01:56 PM
  20. msnider23's Avatar


    Not the best photo but mine is peeling from the top
    05-09-2016 09:18 AM
  21. Alanhd's Avatar
    I'm gonna have to stop visiting this thread, every time I do I start examining my phone with a magnifying glass. So far no damage.
    chanchan05 and Qimzer like this.
    05-09-2016 11:54 AM
  22. Christine Aflak's Avatar
    The white version isn't available anywhere lol so I think that's the reason why we're not seeing it.

    Posted via the Android Central App
    05-09-2016 08:36 PM
  23. msnider23's Avatar
    Good news, they repaired it under warranty and got a new screen with the looks of it as there were some small blemishes on the glass that are now not there.
    Had mine repaired under warranty at the Samsung shop in Houston. Display, home button, scanner, charge port, and some other little bits are all one big piece. So you did get an entire new front
    05-16-2016 03:13 PM
  24. Gamaliel Vicente's Avatar
    Got our phones 7 days ago and today my wife tells me her home button is peeling. It is the silver titanium version.

    Anyone else having this issue?
    I have the same issue on s7 edge platinum gold
    05-26-2016 10:02 AM
  25. ABOSWORTH007's Avatar
    Mine has scratches on it.
    05-26-2016 06:38 PM
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