04-13-2017 04:20 AM
62 123
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  1. mikef91's Avatar
    Hey Everyone,

    I wanted to see if anyone was having a similar issue to what I am experiencing. I have a Galaxy S7 edge for T-Mobile. I have a Samsung 128GB Micro SD card installed. The past couple of days I have been getting constant notifications saying "Preparing SD Card" or "SD Card: For transferring photos and media" and expanding the notification gives me options to "explore" or "reject". I took it to Best Buy for the Samsung dude to look at it, and there was another S7 edge owner there with the same issue. Has anyone else experienced this? Do you know if a fix? The Samsung dude cleared the cache in my files, but that didn't do the trick...

    Thanks!
    03-17-2016 01:14 PM
  2. Dm1120's Avatar
    Did you try reseating the card?

    Posted via the Android Central App
    03-17-2016 01:16 PM
  3. felloffthetruck's Avatar
    Same problem here. I'm using the Samsung 128GB Pro+ and having this problem. Just got in the 200GB Sandisk today and will switch cards later and see if it still does the same thing.

    Take a look in here:

    http://forums.androidcentral.com/sam...g-up-help.html
    03-17-2016 01:18 PM
  4. alodar101's Avatar
    I'm not seeing this. I put the SD card in prior to the start, and let it format during the setup. I've not seen a single...take that back, I see the mount on the reboot...but not any other time. I've read the other posts, prior to purchase, thinking this would drive me nuts. but it has not happened to me. The only thing I did, was paid attention to the thread about the cheap card holder and how , you should use great care in inserting the sim and the sd. That's the only place I put any focus

    PS
    03-17-2016 01:25 PM
  5. felloffthetruck's Avatar
    Just put in the 200GB Sandisk and it has already popped up and the card has been the phone less then 2 hours.
    It's not the cards.
    03-17-2016 04:25 PM
  6. lammy8's Avatar
    Few people have noted this problem.

    I myself have had my brand new 64GB Samsung EVO card fail yesterday. Fixed it thus far with a format on another device and a reformat on my S7. Shame that I've lost some photos though.
    03-17-2016 07:11 PM
  7. gnuser's Avatar
    Restart , clear notification and it will go away
    03-17-2016 07:12 PM
  8. Brian Werle's Avatar
    Hey Everyone,

    I wanted to see if anyone was having a similar issue to what I am experiencing. I have a Galaxy S7 edge for T-Mobile. I have a Samsung 128GB Micro SD card installed. The past couple of days I have been getting constant notifications saying "Preparing SD Card" or "SD Card: For transferring photos and media" and expanding the notification gives me options to "explore" or "reject". I took it to Best Buy for the Samsung dude to look at it, and there was another S7 edge owner there with the same issue. Has anyone else experienced this? Do you know if a fix? The Samsung dude cleared the cache in my files, but that didn't do the trick...

    Thanks!
    SG7 edge, with good lock and gear VR installed now sd card missing, have had strange sd card issue since the get go used 2 different cards same troubles ������ will re-seat hopefully not having to reformat
    03-30-2016 08:07 AM
  9. boulianc's Avatar
    Can all of you download the app "phone info samsung". It will tell you the date it was manufactured and also the place. Mine is 2016/01/11 from Vietnam. Can you post on here? Those who dont have the issue, please also do so and post on here. It may be that the first batch was badly made and/or the place it was made from. Please post. I am currently discussing this with Samsung Canada directly.
    03-31-2016 10:57 AM
  10. jrkz36's Avatar
    Mine shows made in Korea. Date 2016/03/01. I have never had the SD card issue. Mine only shows on reboot like it's supposed to. I'm using a 64 GB Samsung Pro+ card.
    03-31-2016 11:05 AM
  11. DFranch's Avatar
    Mine is Korea 2/24. Haven't had an issue with the SD card.
    03-31-2016 11:42 AM
  12. felloffthetruck's Avatar
    Can you find the manufacture date without downloading an ad infested app?
    KPMcClave likes this.
    03-31-2016 11:44 AM
  13. xin08's Avatar
    I also had a problem on my s7 edge. Whenever i transfer some app on my ad card and then try to turn my phone off the problem comes in. I got this message saying system isn't responding. This anyone know what this happening? Do you think it is about my ad card or add card drive? Or my phone itself? Thank you for the help
    04-03-2016 12:44 AM
  14. jaltman's Avatar
    Korea, 2/19/16 No problems Samsung 64g Evo Card.
    04-03-2016 05:44 AM
  15. zipro's Avatar
    I also have the Samsung 128gb Pro+ and no issues. I had some major problems with it after removing it and transferring stuff by directly sticking it in my Macs's SD card slot. Got a lot of reboots and crashes after that. After formatting it in the phone, though, that problem was resolved.
    04-04-2016 12:01 AM
  16. jianrong's Avatar
    I had that sdcard notification where ask you to explore or reject. That only happen if i reboot my phone.
    04-04-2016 08:49 AM
  17. ChriskChambers's Avatar
    I having issues with my SD Card - the software informs me that "MADE IN VIETNAM 22.02.2016

    I am not sure if this is related but laley my phone has been freezing and hanging on a regularly bases.
    04-14-2016 03:42 AM
  18. dtallard's Avatar
    I had the exact same problem with a Samsung 64GB EVO Micro SD Card. It acted like it was constantly mounting and unmounting. I contacted Samsung support via their FB support page. They were very responsive and I went through various things with them as well as everything on this page to no avail. I eventually bought another SANDisk brand 64GB SD card and it works perfectly. I noticed that when I used the Samsung card in my laptop with a USB adapter it also disconnected and reconnected. Samsung is replacing my SD card.
    04-15-2016 04:16 PM
  19. DandroidFandroid's Avatar
    EDIT:
    TL-DR reseat the card, being sure to apply slow, firm, and even pressure. Monitor the card as it is inserted to ensure that it is not being pushed off of the tray as the card is inserted. This problem is likely a problem with the tray not ensuring a secure seating of the card. /TL-DR

    So, believe me when I tell you that I've been getting this error ever since I bought my phone and installed the SD chip from my old phone. This happened about a month ago. Every time I would clear the notification it would come back, sometimes dismounting the SD chip only to find it again. I was going to format the card as was suggested above. After removing the chip to plug it into my laptop (to facilitate quicker backing up of its contents), I put the card back into the phone to allow the phone to format the chip. This time, however, I made ABSOLUTELY CERTAIN that the card was flush, and GENTLY inserted the card, wiggling the tray to apply firm, even pressure to ensure that the card didn't pop up at all. Wouldn't you know it, I'm no longer getting the notification.



    I get the SD card notification as well. It also seems to want to mount and dismount, and I have to redownload my audiobooks every so often.
    My SM-G930V was manufactured on 02/18/2016 in Korea.
    04-19-2016 06:03 PM
  20. mikef91's Avatar
    UPDATE: I contacted T-Mobile about 2 weeks ago and they sent me a new device. I received the device and have not had the SD notification issue since. Don't let Samsung tell you something different. The issue is hardware related, not card or software related. Go through your carrier for support and replacement.

    Posted via the Android Central App
    GodisGoodURnot likes this.
    04-20-2016 06:08 AM
  21. boulianc's Avatar
    I sent my S7 to a Samsung authorized service repair center. Verdict: They need to replace the motherboard. Its officially an hardware issue, thus not affecting all devices. The ones that are affected needs replacement/or motherboard replacement. When they replace the motherboard, they have (no choice) to also replace the screen. Cost CDN 690$.

    I wounder why Samsung just don't send me a new phone as their cost for a new device is around 240$ USD.
    04-20-2016 03:30 PM
  22. boulianc's Avatar
    I got my new S7. I have no more SD card notifications at all. Not even when I reboot the phone. Yesterday (again) I was listening to music (a set of 2 hours long) from my SD card. I started to look at pictures (again) at the same time. After 40 mins or so, my phone stopped the music and stopped being able to read my SD. Everything froze and I had to reboot. Then, again, a few mins later (listening to music and looking at pictures), it did it again. On the second time, I was not able to reboot the phone using the power button (keeping pressure for 10 seconds). I had to do it using the volume down/home/power. The phone screen was totally black and there was no way to unfreeze it. My notification light was flashing blue (as I had new emails and text), but the phone was not responsive at all.

    It seems like Samsung just removed the SD notification as a whole in the new phone but did not fix the issue.

    For those who don't have the issue, before commenting, I would appreciate if you could listen to music and look at your pictures at the same time (all from the micro SD card) for at least 30-40 minutes.

    I strongly believe that ALL phones have this issue, but that those who don't just have not access pictures while listening to music (demanding on the SD card reading). Do it if you can... and see if it creates problems. And let me know once you did the above. Thanks.

    I want to add that I am a computer/smartphone savy. I flashed ROMS on all my S1, S2, S3, S4. I also did thought it could have been my micro SD the problem (even if it works perfectly with my S5) so I went and bought a Samsung evo 64gb... Same issue. I reformatted both from PC and within the phone and factory reset (on more than 8 occasions). Same issue with all. My S5 doesn't have any issues with both SD. So no it is not the SD the cupid.
    05-03-2016 11:42 AM
  23. Alanhd's Avatar
    I'm confused if the problem was the motherboard and they replaced it, how come your still having problems, do you think there is another hardware fault in the phone.

    I have never seen this behaviour and regularly play videos from my sd card as I cast them to my TV, I would have thought the increased bitrate of video would tax the SD card more than music/ Photos combined
    05-03-2016 01:13 PM
  24. Bag of Leaves's Avatar
    I don't have this issue with my S7 Edge, but had it with my S3. The fix was to super glue the SD card into the phone's SD card slot (which in that phone was a slide-in slot for the card under the battery cover), as I discovered that the most minute wiggle of the card would unseat it. Since I knew I wasn't going to need to remove the card for anything, I was fine with making it a permanent part of the phone. For the S7 Edge, the card area is very different since it is a bottomless tray, so I would say maybe try wrapping a little electrical tape around both sides (not over the contacts, of course) or something.
    05-03-2016 07:01 PM
  25. Anthony Salinas1's Avatar
    Hey Everyone,

    I wanted to see if anyone was having a similar issue to what I am experiencing. I have a Galaxy S7 edge for T-Mobile. I have a Samsung 128GB Micro SD card installed. The past couple of days I have been getting constant notifications saying "Preparing SD Card" or "SD Card: For transferring photos and media" and expanding the notification gives me options to "explore" or "reject". I took it to Best Buy for the Samsung dude to look at it, and there was another S7 edge owner there with the same issue. Has anyone else experienced this? Do you know if a fix? The Samsung dude cleared the cache in my files, but that didn't do the trick...

    Thanks!
    It's a glitch within the operating system. An update will be available for your S7 shortly if it isn't already waiting to be downloaded. Go to your settings and scroll down to system update. This update WILL clear up this irritating SD issue you've been having.
    05-09-2016 09:53 PM
62 123

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