07-10-2016 09:31 AM
64 123
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  1. Alanhd's Avatar
    Logic what logic, I learn something new every day. I'm the camp of I hope I never have to test the waterproofing on my phone.
    03-23-2016 02:11 PM
  2. Lobwedgephil's Avatar
    So the moral of the story for OP, on your next S7 Edge, just place your phone in a container of water to show off instead of a running sink.
    natehoy, bembol and nj1266 like this.
    03-23-2016 02:47 PM
  3. meyerweb#CB's Avatar
    It's really a shame that the IP standard is so unnecessarily complicated.
    Yes. But the IP ratings were never really intended to be a marketing tool aimed at consumers. The assumption was that people who cared would understand what the rating meant. Oops! Once you let marketing get hold of something, all bets are off.
    natehoy likes this.
    03-23-2016 03:38 PM
  4. pwinters's Avatar
    So the moral of the story for OP, on your next S7 Edge, just place your phone in a container of water to show off instead of a running sink.
    Exactly! Thanks for the input all. I think I'll be saving the water exposure on my new one just for accidents.
    03-23-2016 04:45 PM
  5. pwinters's Avatar
    I was actually pretty fortunate that this happened within the 14 day Best Buy grace period. I wouldn't be surprised to see them changing the policies based what happened to me and on all of the information in this thread, (retailers, service providers, and Samsung).
    03-23-2016 04:47 PM
  6. thevmax's Avatar
    Then what is the point of showing the phone functioning under running water? Advertising Hype!
    Granted, all the smartphone makers are guilty of this, but showing a phone working under running water?
    That ad WAS one of the reasons I was considering buying a Samsung S7 Edge.
    I agree with the statement, "All that said, I agree that Samsung's advertising is a bit misleading, and the warning not to expose it to water from taps is not made clear in any of the materials a new owner is likely to see."
    03-23-2016 06:47 PM
  7. oneformula's Avatar
    i'm going to crash my car into a wall to show my family how the air bags work.
    03-23-2016 07:50 PM
  8. bembol's Avatar
    @meyerweb thanks for posting that IP68 information.

    I think the issue here is also quality control, not every S7/edge will be perfect off the line.
    03-23-2016 08:07 PM
  9. Mooserman15's Avatar
    Dad had a Galaxy Light. Not waterproof, not water resistant. He washed it. Why didn't it turn on? The battery died. No damage.
    03-24-2016 12:09 AM
  10. poocho_poocho's Avatar
    well, if i were you, i would take samsung to court over this. if their manual says 'rinse with water' then it should be able to withstand a rinse in the water. period.if you have the money to pay a lawyer, go after samsung.you will win.
    flintlock likes this.
    03-24-2016 06:13 AM
  11. Rich215's Avatar
    well, if i were you, i would take samsung to court over this. if their manual says 'rinse with water' then it should be able to withstand a rinse in the water. period.if you have the money to pay a lawyer, go after samsung.you will win.
    Human Pleaze!................ are you kidding? The OP got a new phone......just not directly from Samsmug. Probably for the good as he got a direct replacement and didnt have to wait to send things back and forth to Samsmug.

    Yes pay tons of money to an attorney in court cause you got emotional and upset and didn't get what you want now!...then get laughed at by everyone in the court room and in your life.....lol

    I do agree there could be some possible eat crow acknowledgement about this from the smug co......or could even lead to class action if this becomes a big problem % wise with phone users in a short time after release.
    03-24-2016 06:35 AM
  12. ClintRo's Avatar
    The only way this would go anywhere is if you got a huge class action going. So that would mean a bunch of us would have to get screwed and when you do that the lawyers make all the money. The little people see tenths of pennies on the dollar. The only "good" thing out of it would be that Sammy would pay someone for being jerks.

    It wont go that far.
    Not Quite Right likes this.
    03-24-2016 07:49 AM
  13. erwaso's Avatar
    Yep - you read the title right. I was showing off my water-resistant capabilities to my family by holding it under the faucet. Water ended up behind the lenses on both sides of the phone and under the LED. Could not take any pictures. Best Buy told me I should call Samsung, which I did. They said their policy doesn't allow them to cover damage from liquid. My response: "when you air commercials every 5 minutes with Little Wayne dunking it into a fish tank and pouring a bottle of champagne on it, you're damn right you do". Needless to say I didn't get anywhere with them. So I returned it to Best Buy and ordered one direct from Sprint. Just an FYI!
    Best buy let you return it? Even with water damage?
    03-24-2016 09:28 AM
  14. pwinters's Avatar
    Best buy let you return it? Even with water damage?
    They did. . . it was within the 14 days, and they all said that if it had water intrusion, it was defective anyway.
    03-24-2016 10:05 AM
  15. StuffOfInterest's Avatar
    Samsung may need to be more careful with their advertising. If they show something being done with the phone which it isn't really designed to handle then they run a significant risk of a lawsuit.
    03-24-2016 12:53 PM
  16. erwaso's Avatar
    They did. . . it was within the 14 days, and they all said that if it had water intrusion, it was defective anyway.
    Good for them! Best buy is awesome!
    03-24-2016 02:29 PM
  17. recDNA's Avatar
    LOL. Fair enough.

    https://en.wikipedia.org/wiki/IP_Code

    First number is for solids. IP0x = no protection. Then it goes up from "nothing bigger than a baseball can get in" to "nothing as big as dust can get in", (IP6 is the highest rating, basically, and means "very dust resistant"). This is a very logical progression from "you can fit a baseball in" to "you cannot fit dust in". It makes sense.

    Second number is for liquids. It starts out clearly enough. IPx0 = no protection. IPx1 = water falling vertically. IPx2 = water falling at an angle. IPx3 = water falling at a more severe angle. IPx4 = water splashing against the enclosure (gently) at any angle. IPx5 = water being sprayed at the enclosure under light pressure from any angle. IPx6 = water sprayed under significant pressure at the enclosure at any angle. So you see a logical progression here - water falling vertically progressing to water under significant pressure from any arbitrary angle. 1 to 6 makes plenty of sense.

    This is where things get complicated. IPx7 = immersion in still water of a meter or less and IPx8 is a meter or more, with the depth specified by the manufacturer. So by going from 6 to 7 we've suddenly dropped from "can tolerate a garden sprayer pointed at it" to "can be immersed gently in shallow still water"

    The upshot is that your IP68 certification means nothing with regards to a sink tap. You need an additional IP64 or preferably IP65 certification for that. Because 7 and 8 only mean "still water", and a sink tap exerts pressure from the water falling.
    I'll tell you what... If that guy's phone was ruined by running water over it I guarantee u it would have been ruined if placed in a sink full of water. It might have survived in a bowl of distilled water if the phone were off then immediately placed in a bag of rice for a week. So would most phones.
    03-24-2016 02:55 PM
  18. pwinters's Avatar
    I'll tell you what... If that guy's phone was ruined by running water over it I guarantee u it would have been ruined if placed in a sink full of water. It might have survived in a bowl of distilled water if the phone were off then immediately placed in a bag of rice for a week. So would most phones.
    I agree with you. Glad it happened so early on ... but just to be on the safe side, I'm not going to be intentionally putting it in water again. No real reason to anyway except for showing off.
    03-24-2016 02:58 PM
  19. recDNA's Avatar
    I agree with you. Glad it happened so early on ... but just to be on the safe side, I'm not going to be intentionally putting it in water again. No real reason to anyway except for showing off.
    I would like to think a phone in my pocket wet from pouring rain or slightly immersed in water on a shelf or something would survice if ip68. I don't believe this phone would pass random objective lab tests to this standard. Maybe designed to but qc inadequate to ensure it. Then there is the accidental toilet test. It happened to me once years ago before smart phones.
    03-24-2016 03:01 PM
  20. natehoy's Avatar
    I'll tell you what... If that guy's phone was ruined by running water over it I guarantee u it would have been ruined if placed in a sink full of water.
    The whole point of my post is that it probably wouldn't, because water falling on an object is very different from water surrounding the object. It's the difference between under 25 pounds per square inch of pressure pushing against those gaskets and close to 200 pounds per square inch. The gaskets will hold up to 25, but not 200.

    It MIGHT be okay if the water pressure was not against the gaskets. For example, hold it under the tap with the screen taking the brunt of the force, so the water is merely flowing over the home button and speakers and whatnot, and you'd probably be fine. Put the same speaker (or camera, as the OP did) directly under the falling column of water, and you are almost certainly going to have a bad time.

    It's all about momentum and pressure. Lay a sheet of felt on your phone screen to protect from scratches. Set a standard 4.5 pound brick gently on that felt so it is standing on its edge. No damage. Gorilla Glass is rated to hold far more than 5 pounds of static weight over 4-5 square inches.

    Now drop that brick from a height of six inches.
    03-24-2016 04:10 PM
  21. Jaycemiskel's Avatar
    Samsung may need to be more careful with their advertising. If they show something being done with the phone which it isn't really designed to handle then they run a significant risk of a lawsuit.
    People said the same thing with the S5, and there was no lawsuit lol.
    03-24-2016 04:45 PM
  22. Gator352's Avatar
    They know that -- They're just saying there is a lot more pressure if you compare water sitting in a glass versus water flowing out of a faucet. The rating they gave this phone is not meant for "proofing" the phone. It is more so meant for accidental spills or if you're talking on the phone and it starts to rain some you won't have to freak out and worry about your phone.



    This is true but ... As with any advertising you always have to read the bottom of the screen or the "details". If I went with everything I saw on TV / advertisements life would be great .. But you always read the fine print and say "Ahh I see what you're doing".
    But isn't rain "flowing" water? It is in a sense. What If you have your phone out and it starts to pour? You have to put it away immediately right? Heck, even spilling water on it would be considered flowing water.

    If that's the case, Samsung should even tout it as water resistant.

    Posted via the Android Central App
    03-24-2016 04:56 PM
  23. Almeuit's Avatar
    But isn't rain "flowing" water? It is in a sense. What If you have your phone out and it starts to pour? You have to put it away immediately right?

    If that's the case, Samsung should even tout it as water resistant.

    Posted via the Android Central App
    Water from a faucet has more concentrated pressure than rain fall. Let's not split hair here guys ... Common sense rule applies.
    03-24-2016 04:59 PM
  24. Gator352's Avatar
    i'm going to crash my car into a wall to show my family how the air bags work.
    Don't hurt the tree. The tree huggers might sue....

    Posted via the Android Central App
    03-24-2016 05:00 PM
  25. Gator352's Avatar
    Water from a faucet has more concentrated pressure than rain fall. Let's not split hair here guys ... Common sense rule applies.
    Not really. Rain can fall 7 to 18 miles an hour. There's enough pressure there to penetrate.

    Posted via the Android Central App
    03-24-2016 05:06 PM
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