1. saliv1215's Avatar
    I recently upgraded to an S7 edge from an S6 edge using the Smart-switch app by Samsung at the sprint store. While most of my stuff transferred, I noticed that I lost same app data (like my shazam for eg.) my question is to do with S Health. I’m pretty sure I had my health data backup/sync on my S6 (I could be wrong). When I accessed my S health on the S7, I noticed that it didn’t have any of my health data. I tried calling Samsung support but they weren’t helpful. Is there a way to restore all my health data (like steps, etc?)
    03-22-2016 12:34 PM
  2. Almeuit's Avatar
    Ensure you're signed into your Samsung account. If it was sync'd to that account it should work. Also ensure within S-Health settings the Sync is enabled (it wasn't by default for me).
    03-22-2016 12:50 PM
  3. STARGATE's Avatar
    You have to manually sync it
    Go to the S Health app
    Turn Auto sync on and decide if only on WiFi or not
    Sync now
    That's it!
    Almeuit likes this.
    03-22-2016 12:51 PM

Similar Threads

  1. Mobile data turns on after restart, I want it off.
    By AC Question in forum General Help and How To
    Replies: 6
    Last Post: 07-30-2016, 02:41 PM
  2. Recovering Data After a Factory Reset?
    By AC Question in forum Samsung Galaxy S5
    Replies: 1
    Last Post: 03-22-2016, 08:25 PM
  3. Why is my GS7 Edge unable to establish a wireless data connection?
    By AC Question in forum Samsung Galaxy S7 edge
    Replies: 0
    Last Post: 03-22-2016, 09:23 AM
  4. Replies: 1
    Last Post: 03-22-2016, 04:08 AM
  5. Replies: 0
    Last Post: 03-21-2016, 05:18 PM