1. saliv1215's Avatar
    I recently upgraded to an S7 edge from an S6 edge using the Smart-switch app by Samsung at the sprint store. While most of my stuff transferred, I noticed that I lost same app data (like my shazam for eg.) my question is to do with S Health. I’m pretty sure I had my health data backup/sync on my S6 (I could be wrong). When I accessed my S health on the S7, I noticed that it didn’t have any of my health data. I tried calling Samsung support but they weren’t helpful. Is there a way to restore all my health data (like steps, etc?)
    03-22-2016 01:34 PM
  2. Almeuit's Avatar
    Ensure you're signed into your Samsung account. If it was sync'd to that account it should work. Also ensure within S-Health settings the Sync is enabled (it wasn't by default for me).
    03-22-2016 01:50 PM
  3. STARGATE's Avatar
    You have to manually sync it
    Go to the S Health app
    Turn Auto sync on and decide if only on WiFi or not
    Sync now
    That's it!
    Almeuit likes this.
    03-22-2016 01:51 PM

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