1. AC Question's Avatar
    I want to register my new phone but unfortunately the site that I check has questions that when I write my details for the phone it does not accept. Please help as I have bought various Samsung products beginning with S2, S3, S4, S5, S6 and now S7. And also a camera. Why it is so difficult to register in online warranty. I WONDER. Ann
    03-24-2016 01:24 AM
  2. ferrariadrian's Avatar
    I bought a Note5 in New York and have tried to register on the website of samsung (US) .
    I could not register , I could not find the phone model within the options listed .
    When entering the IMEI or Serial number the web site returns a message that the number is wrong The validation of the product does not work on Chrome, but on Internet Explorer it works fine.
    04-27-2016 12:37 PM
  3. xocomaox's Avatar
    I think you can still submit a warranty claim without registering the device on the website. Please try giving them a call or email their support team.
    04-27-2016 08:10 PM

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