1. Aratnaclan's Avatar
    I've tried everything - Updating SmartSwitch, updating my S7 edge, changing USB cables/ports, etc - I can't restore my backup of my s6e edge to my s7e. Has anyone else had issues with SS or restoring their Samsung cloud data?
    03-24-2016 09:51 AM
  2. rkkeller's Avatar
    Have you tried connecting both devices with the included adapter and trying it directly that way?
    03-24-2016 10:23 AM
  3. KimJongOMG's Avatar
    Kept getting errors so I just gave up. Seems it doesn't like going from lollipop to marshmallow.

    Sent from my Chrome™ Samsung S7 Edge SM-935V
    03-24-2016 11:12 AM
  4. DuCeNuKeM's Avatar
    For me, device to device took too long. Pc transfer didn't work. Maybe because I'm on Windows 10 64bit. What I ended up doing was making a backup via smart switch to my microsd card then put in the microsd card to my s7e and restoring with smart switch. Worked flawlessly. I now have all my contacts, recent calls, and sms from my s5 on my s7e.
    03-24-2016 11:22 AM
  5. recDNA's Avatar
    It won't restore app data though right?
    03-24-2016 12:11 PM
  6. DuCeNuKeM's Avatar
    No app data. I miss titanium backup.
    recDNA likes this.
    03-24-2016 12:52 PM
  7. svtcobra's Avatar
    I did the side sync from my Note 4 to the S7E. FLAWLESS! I could not believe how easy that was. The only thing that didn't cross over was my VPN app.

    Posted via the Android Central App
    03-24-2016 01:44 PM
  8. Aratnaclan's Avatar
    Was that through the PC smartswitch?

    Posted via the Android Central App
    03-24-2016 04:05 PM
  9. Aratnaclan's Avatar
    Already returned my s6e after clearing it at the T-mobile store. That damn jump on demand plan..

    Posted via the Android Central App
    03-24-2016 04:06 PM
  10. Alanhd's Avatar
    I switched from a Galaxy S5 to S7 edge using smart switch on win10 64 bit laptop. I had no problems at all. I also switched my friends iPhone 5 using smart switch on the Samsung phone via USB cable and the OTG adapter, so I had success both ways.
    03-24-2016 04:25 PM
  11. svtcobra's Avatar
    Was that through the PC smartswitch?

    Posted via the Android Central App
    Nope. I installed side sync on both phones and ran the program with success.

    Posted via the Android Central App
    03-26-2016 01:10 AM
  12. t11rmh's Avatar
    I backed up my Note4 before I got my s7e and restored it with no problems.

    Posted via the Android Central App via a kicking Gold Galaxy S7 Edge.
    03-26-2016 04:11 AM
  13. Iva_LadyDiCaprio98's Avatar
    I managed to restore my data onto my s7e directly from my S5 with no issues. Got all my pictures, text messages, contacts, etc right back on my new phone

    Posted via the Android Central App
    03-26-2016 02:54 PM
  14. recDNA's Avatar
    It's app settings I would like to back up. Google takes care of contacts etc.
    06-10-2016 08:58 PM

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