1. JimA's Avatar
    The "automatic date and time" is on but I crossed into a new time zone and my phone hasn't changed. I tried restarting my phone as well. Any ideas?
    04-03-2016 06:15 AM
  2. N4Newbie's Avatar
    How deeply into the new time zone have you gone?

    Your phone gets the date and time from the cell tower it is connected to; if it is still connected to a tower in the other time zone or, if it is not connected to a tower at all, then it won't have the correct info.

    Are you on Sprint? If so, you may need to run the profile update function.
    04-03-2016 07:32 AM
  3. dpham00's Avatar
    Give it 15 minutes after connecting to the new tower. Also try to restart the phone
    04-03-2016 08:10 AM
  4. JimA's Avatar
    We are about 50 miles into the new time zone. We have been here for almost 24 hours. And yes, I did restart the phone. Interestingly, other programs that do not rely on the cell tower but on Wi-Fi have changed their times.
    04-03-2016 08:12 AM
  5. meyerweb#CB's Avatar
    I don't think Android has ever recognized time zones correctly. Whenever I travel I end up having to reset the time manually. Once I do that, it will maintain the correct local time based on the network.

    The programs that reset the time are probably using NTP, rather than than the cellular network.
    04-03-2016 08:52 AM

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