just had 8 dead pixels pop up this morning

[demarco5]

top right corner of the verizon s7 edge, looks like 4 different colors, about 8 dead pixels
called verizon i have to ship to samsung for them to repair it in 9-11 days including transit time
didnt want to do a refurbished from verizon
sucks

 

[demarco5]

now that i think about it, i gotta get a box, go to UPS, ship it, probably wait longer then 9-11 days and go back to my s5......maybe i should just do the certified like new one???? UGH!

 

[LanceAllan]

I probably would haven't been out that long...

Sent from my Adamantium™ S7 edge

 

[MartinMPL]

Did you try the app Dead Pixel Detect and Fix? Worth a shot, sometimes they just get stuck...

By the way, is there anyway to view the attached pics on Chrome for Android? It's driving me mad!

 

[jpdaballa]

Did Verizon confirm that it would be a refurbished or Certified phone? This phone is still very new I doubt they would be able to replace it with anything other than brand new.

Posted via the Android Central App

 

[demarco5]

Tried the dead pixel app it didn't work. Verizon confirmed it would be a certified pre-owned... Their words were "it would probably just be someone that didn't like their phone in that 14 day period"... Brutal

 

[brava27]

Daaaaamn Daniel

 

[recDNA]

top right corner of the verizon s7 edge, looks like 4 different colors, about 8 dead pixels
called verizon i have to ship to samsung for them to repair it in 9-11 days including transit time
didnt want to do a refurbished from verizon
sucks

Can't you just return the phone?

 

[demarco5]

got it release day, the 14 day return period has passed

 

[Malek J]

I got a few dead pixels on my screen and it's been 20 days but they told me I got 30 days to exchange it since it's DOA. the only problem it's out of stock everywhere and I can't get an exchange anywhere.

 

[demarco5]

I got a few dead pixels on my screen and it's been 20 days but they told me I got 30 days to exchange it since it's DOA. the only problem it's out of stock everywhere and I can't get an exchange anywhere.

who told you 30 days?

 

[Malek J]

I'm not sure where you bought your phone from but I got mine from telus in Canada. Basically it's 15 days to return or exchange and 30 days if the device is defective. Since I couldn't find one in stock, they offered to send me one even after the 30 day mark. I've been talking to customer service every other day and they finally found a solution.