1. Vanco333's Avatar
    Hi everyone - recently switched from my iPhone 6 to this and I love the phone but am having a problem with the camera app.

    When I take a few pics in portrait mode and then turn the phone into landscape mode to take a pic, it doesn't take the pic when you press on the camera button. I repeated pressed it several times with no luck. However, if you use the volume button to take a pic it still works.

    While this isn't a huge issue for me as I have found a solution it is a problem as often times I ask my friends (with iPhones) to take a pic.

    Am I doing something wrong with this or anyone have any recommendation to resolve this issue?

    I am using the default Samsung app and settings and can't deinstall and reinstall this.

    thank You
    04-04-2016 12:05 AM
  2. sydneycooper1979's Avatar
    No that's definitely weird. Have you tried rebooting your device? Does your entire touch screen work for everything else on your phone?
    04-04-2016 06:37 AM
  3. Vanco333's Avatar
    Yes I have rebooted it a couple of times and try to do so every 2-3 days.

    The entire touchscreen works fine besides that. The odd part is that it takes pictures sometimes on this mode if I start there. I just seems to act up when I switch from portrait to landscape, which people do frequently when taking pics.

    I have been able to replicate this error

    thank you
    04-04-2016 09:49 AM

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