06-30-2017 10:36 AM
34 12
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  1. Jaismommy's Avatar
    Hey I saw you swapped it out for another. Is the new one still working better?? Thinking of swapping mine, I just got it this past weekend.
    11-28-2016 07:27 PM
  2. Jaismommy's Avatar
    Hey I was checking to see if you had returned yours for a new one?
    11-29-2016 08:34 AM
  3. Jaismommy's Avatar
    I just got mine and its doing the same thing. I was wondering If i was crazy so I went to best buy and tested every single edge 7 and regular s7. None of the display models exhibited this phenomenon. I'm going to replace it today, just didn't have my receipt or box. It's just too expensive to have to deal with pressing the home button three times to get it to register.
    Did you swap it out?
    11-29-2016 09:02 AM
  4. Marc Robillard's Avatar
    Same here, got the phone on Monday, and I just noticed the problem today. I may have to exchange it. At least I noticed it early.
    12-02-2016 02:48 PM
  5. Gabe Pena's Avatar
    Did you swap it out?
    I swapped it out twice. The second one had a great home button but the screen had a yellow tint that was really off putting. So I swapped that one for a model with a better screen and good home button. Finally happy.
    12-05-2016 07:30 AM
  6. Marc Robillard's Avatar
    Got mine replaced on Tuesday. My account manager didn't ask any questions and immediately approved the replacement. I was lucky as he told me that Bell's policy is that if the phone is less than 2 weeks old they will replace it with a new one and if it's older, they will send it to Samsung for repairs. Happy I didn't wait. The new phones home button works great!
    12-09-2016 07:33 AM
  7. Sleeker's Avatar
    My home button stopped working after noticing that issue .got it replaced and now samething happening again.
    03-11-2017 01:07 PM
  8. Tsepz_GP's Avatar
    My home button stopped working after noticing that issue .got it replaced and now samething happening again.
    Wish, that's not good.

    They must give you a replacement phone.


    My Home Button seems perfectly fine, so is everyone's i know personally who own S7 Edge, from a close friend, to my mother, grandmother and little brother.

    The bad Home Buttons must have been on a certain batch of S7s/S7Es.
    03-11-2017 02:06 PM
  9. drusmom's Avatar
    I am having issues with my home button after doing the most recent update....it takes a few seconds for it to turn on after I push the home button...any suggestions?
    06-30-2017 10:36 AM
34 12

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