Hi - I signed up with Optus Mobile on a 24mth plan and received a S7 Edge. All was well until today when I at lunch I went to check facebook and noticed deep purple vertical lines across the screen. So, panicing I switched the phone off for an hour and turned it back on. Lines were gone but every now and then they re-appear like purple/grey barcoded vertical lines.. or in the corners it'll have a greenish tinge to it especially if the page is white.
My mobile carrier stated 'it sounds like you dropped it. Its not within warrenty' although explaining not once have I dropped the phone in the 3 weeks I've had the device and tried to explain that the battery was at 97% this morning but within a 6 hour period I was down to 14% when previously I'd go 2-3 days without charging.
Has anyone else experienced this issue? And what do you think caused it? I just DONT understand how a device can just have a problem out of nowhere without a cause.
My mobile carrier stated 'it sounds like you dropped it. Its not within warrenty' although explaining not once have I dropped the phone in the 3 weeks I've had the device and tried to explain that the battery was at 97% this morning but within a 6 hour period I was down to 14% when previously I'd go 2-3 days without charging.
Has anyone else experienced this issue? And what do you think caused it? I just DONT understand how a device can just have a problem out of nowhere without a cause.