1. Jayjit Biswas's Avatar
    the quick and easy steps to do it yourself.

    “If your device is unresponsive, press and hold the Power key and the Volume down key simultaneously for more than 7 seconds to restart it.”
    How to Reset a Frozen Galaxy S7

    I have to do 3 times in a 20 days

    Posted via the Android Central App
    04-08-2016 04:29 AM
  2. B. Diddy's Avatar
    If it's freezing that often, I'd wonder if some 3rd party app is causing the instability. Try booting into Safe Mode, which temporarily disables all 3rd party apps. https://support.t-mobile.com/docs/DOC-25053

    If the problem disappears in Safe Mode, then something you installed is causing the problem. You may have to uninstall apps one by one until the problem disappears. If the problem persists in Safe Mode, then it's more likely to be a hardware or firmware problem.
    ironass likes this.
    04-08-2016 01:57 PM
  3. rnich120's Avatar
    Thats good to know...i had Waze hang on me but when i tried to reset it, i was holding the power button for ages and it did nothing...well nothing any time soon...
    04-08-2016 04:21 PM
  4. Jayjit Biswas's Avatar
    Now I got it right. Uninstalled some apps which creates major heat. Once it calms down it picked up automatically. Another one is put off power charging off if you don't require it. He creates heat. Avoid using while charging.

    Posted via the Android Central App
    04-09-2016 04:21 AM
  5. ironass's Avatar
    Note: Not all apps in the Google Play Store have been upgraded by their developers to be compatible with Android 6.0.1, Marshmallow and the Galaxy S7 and this can cause issues.
    B. Diddy likes this.
    04-09-2016 05:34 AM

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