02-18-2018 06:40 AM
44 12
tools
  1. ThePresentDayPachuco's Avatar
    Anyone have any problems with a pink line vertically down the edge screen. The always on display is also light gray now.
    Nel_B likes this.
    04-16-2016 10:03 PM
  2. jeetu4444's Avatar
    U have a faulty display..send it for replacement

    Posted via my Awesome Lumia 950 , Beautiful S7 Edge Gold or Surface pro 4
    04-17-2016 10:31 AM
  3. sniperservice's Avatar
    I had the same issue. Contacted Samsung and they had me send it in. They replaced the screen and it was like an 8 day process to send off, repair and sent back
    04-17-2016 08:00 PM
  4. John Chamboullides's Avatar
    I believe I'm having this issue as well... except my screen flat out took a dump.

    Started a thread on reddit about my issue:

    https://www.reddit.com/r/GalaxyS7/co..._att_shipping/
    Wiyada puangthong likes this.
    05-11-2016 01:55 PM
  5. Sergio Bastias's Avatar
    Anyone have any problems with a pink line vertically down the edge screen. The always on display is also light gray now.
    Go to phone and dial *#0*#

    Opens a test interface. Click between red green and blue until the line goes away. Found this tip after a lot of searching and it works!!!
    10-04-2016 04:27 PM
  6. Samanthae123's Avatar
    Go to phone and dial *#0*#

    Opens a test interface. Click between red green and blue until the line goes away. Found this tip after a lot of searching and it works!!!

    Thank you for this info, works perfectly! ☺
    10-24-2016 03:23 PM
  7. Jason Gilbert's Avatar
    Same problem, and this fixed it instantly. Thanks, saved me the trouble of sending it back.
    10-31-2016 08:57 AM
  8. Shereen95's Avatar
    Go to phone and dial *#0*#

    Opens a test interface. Click between red green and blue until the line goes away. Found this tip after a lot of searching and it works!!!
    Omg thankyouu it worked!!!!
    11-03-2016 06:14 PM
  9. Michael Hanagan's Avatar
    When I call that number it just says my call can not be completed because it's not a legit number
    11-04-2016 09:46 AM
  10. murraca's Avatar
    Works as advertised. Thank you so much!
    11-06-2016 04:32 PM
  11. Cassie Dowling's Avatar
    Go to phone and dial *#0*#

    Opens a test interface. Click between red green and blue until the line goes away. Found this tip after a lot of searching and it works!!!
    11-07-2016 09:33 PM
  12. Cassie Dowling's Avatar
    How does this work?? When I do this is says, "call can't be completed as dialed!" Very confused!!
    11-07-2016 09:35 PM
  13. Anthony Nicholas's Avatar
    I had the same issue. Contacted Samsung and they had me send it in. They replaced the screen and it was like an 8 day process to send off, repair and sent back
    I am having the same problem, but how do I contact samsung, where do I send it to, and do I get a replacement phone until mine is fixed, thank you for your help
    11-15-2016 11:45 AM
  14. tsells's Avatar
    I am having the same problem, but how do I contact samsung, where do I send it to, and do I get a replacement phone until mine is fixed, thank you for your help
    I don't know who your carrier is but I had the same problem on my 6 month old AT&T S7Edge. I took it to the AT&T service center and they exchanged it for a refurbished one. The refurbished phone works great.
    11-15-2016 01:11 PM
  15. Tatiana Jean-Venne's Avatar
    Go to phone and dial *#0*#

    Opens a test interface. Click between red green and blue until the line goes away. Found this tip after a lot of searching and it works!!!
    11-17-2016 09:19 AM
  16. Tatiana Jean-Venne's Avatar
    This worked for me thank you, I find this pink line on my phone and after changing the colours a bit it has since completely disappeardifferent.
    11-17-2016 09:20 AM
  17. 420lyfe's Avatar
    Yeah weird stuff there.
    11-17-2016 09:20 AM
  18. anon(19981)'s Avatar
    I was able to get rid of my pink line for a couple weeks but it came back yesterday. I can't get it to go away this time. My advice is to get a warranty exchange while you still can.
    11-18-2016 03:54 AM
  19. OnTheRun 1's Avatar
    Thanks for the tip! it worked for me.
    11-23-2016 09:16 PM
  20. OnTheRun 1's Avatar
    Go to phone and dial *#0*#

    Opens a test interface. Click between red green and blue until the line goes away. Found this tip after a lot of searching and it works!!!
    Thanks for the tip. it worked for me!
    11-23-2016 09:17 PM
  21. OnTheRun 1's Avatar
    Go to phone and dial *#0*#

    Opens a test interface. Click between red green and blue until the line goes away. Found this tip after a lot of searching and it works!!!
    this worked the first time but the pink line came back an hour later. now its not working anymore. been licking between red gree and blue for the last 5 min straight lol
    11-24-2016 09:59 AM
  22. tsells's Avatar
    this worked the first time but the pink line came back an hour later. now its not working anymore. been licking between red gree and blue for the last 5 min straight lol
    *#0*# is only a temporary fix. It worked for me for a little while and then the lines just got worse over time.
    I finally exchanged it. See post #14 above.
    11-24-2016 01:33 PM
  23. OnTheRun 1's Avatar
    *#0*# is only a temporary fix. It worked for me for a little while and then the lines just got worse over time.
    I finally exchanged it. See post #14 above.
    i decided to get my phone replaced. Just spoke with my phone provider and the replacement phone is on its way. The rep told me to send my old phone back without any battery, battery tray, cover, sim card. I just checked my phone and i dont think i can remove any of this. Do i just send it back the way it is, or is there a hidden slot that im not seeing?
    11-24-2016 05:37 PM
  24. msm0511's Avatar
    i decided to get my phone replaced. Just spoke with my phone provider and the replacement phone is on its way. The rep told me to send my old phone back without any battery, battery tray, cover, sim card. I just checked my phone and i dont think i can remove any of this. Do i just send it back the way it is, or is there a hidden slot that im not seeing?
    Just take the SIM (and sd card if you have one) out before you send it in. You can't remove the battery.
    11-24-2016 10:37 PM
  25. heavycow's Avatar
    Go to phone and dial *#0*#

    Opens a test interface. Click between red green and blue until the line goes away. Found this tip after a lot of searching and it works!!!
    Wow, this worked! Thank you!
    11-26-2016 04:06 PM
44 12

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