Well I went from an LG V10 that ran flawlessly but was just too big and bulky, to an S6 edge which I loved, except for battery life. So I ordered a brand new S7 edge from Verizon which ran great for about 2 weeks. Then the issues began. My data connection wouldn't remain connected. I'd have to toggle the data from global - to lte/cdma - back to globle to get it on line again. Th e my wifi would randomly just shut down. Back to settings and turn it back on. So after contacting verizon, we did a soft reset, a connection reset, a factory data reset. Nothing helped. So they sent me a new sim card. Well that didn't help either. So they asked me to do a factory reset 1 more time with the new sim in place. So far, it's worked. But if it doesn't, they'll send me a rephurb, just like new. I told them if I don't get a new phone, I'm taking my line elsewhere. I've been with verizon for 24 years paying an average of 200.00-250.00 per month for 5 smartphones and this is the way I'm treated? Hopefully, this last reset will work. But if not, I'll return the phone, terminate that line and take my number to T-mobile and see how that goes. If ok, I'll transfer the other 4 lines. Not a question of money, a question of verizon not doing what's right.
Posted via the Android Central App
Posted via the Android Central App