1. metz65's Avatar
    Has anyone else had trouble with the 6 free games showing up and if so have you found a solution? I made my oculus account, put my phone in the vr unit, followed the instructions, downloaded all the required files and still have no games showing as free in the store, my library or my purchase history?
    04-19-2016 12:46 PM
  2. NexusGirlX's Avatar
    There have been several others who have had this happen as well. All I can suggest is contacting Oculus support. My games were there when I opened the app for the first time and it asked me if I wanted to download them. I didn't download any of them because I don't play games.

    They sent me an email yesterday saying that I still haven't downloaded them and that by 4/20, the offer would expire. Not sure if that means they no longer show in my purchase history but I'm not too worried.
    04-19-2016 01:11 PM
  3. lostsoul2's Avatar
    I just set up mine today and no download free game options. tons for sell though.. I called the 888 number and all circuits are busy.. haha.. nice
    04-19-2016 03:52 PM
  4. tcdude's Avatar
    I didn't get the free games either so I emailed samsung through their site they told me to go to the store where I bought the device but when I went to best buy they said they only gave the free gear vr with no free games included

    Posted via the Android Central App
    04-19-2016 06:12 PM
  5. echo_808's Avatar
    Did you get your phone replaced? That was my issue...though still waiting on Oculus support to see what they can do.
    04-19-2016 06:55 PM
  6. lostsoul2's Avatar
    I got my phone screen repaired. should be the same phone. when I called the 888 number I gave them the imei number and they said it matched. All I know is there is no one to help. they all push it off on other groups. Ill try again tomorrow
    04-19-2016 11:20 PM
  7. Boningtonshiresburg's Avatar
    Has anyone else had trouble with the 6 free games showing up and if so have you found a solution? I made my oculus account, put my phone in the vr unit, followed the instructions, downloaded all the required files and still have no games showing as free in the store, my library or my purchase history?
    I had the exact same problem, oculus support couldn't help, I actually figured it out myself. You have to go to the oculus app without the phone in the gear vr, and then sign out of your account then sign back in and that's when the games appeared for me to download, go to my library after you've done that and that's where they should be.
    04-20-2016 12:24 AM
  8. metz65's Avatar
    I had the exact same problem, oculus support couldn't help, I actually figured it out myself. You have to go to the oculus app without the phone in the gear vr, and then sign out of your account then sign back in and that's when the games appeared for me to download, go to my library after you've done that and that's where they should be.
    Thanks for the suggestion but unfortunately it didn't work.
    04-20-2016 11:41 AM
  9. lostsoul2's Avatar
    ahhhh.. still not working.. even cleared everything out again. only thing in the library is the free stuff i downloaded.

    on a side note this thing get crazy hot even for 20-30 min.
    04-20-2016 11:43 AM
  10. metz65's Avatar
    After a week of nothing and multiple times of logging in and out of the app yesterday I logged in and all 6 games were on the page and available for download.
    04-24-2016 01:32 PM

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