anon(3882976)
Well-known member
Is this really true? Feb security update? Not April?
Mine shows April 2, 2016
Is this really true? Feb security update? Not April?
Then go your Lockscreen settings and redo the process of selecting the unlock option. If your fingerprints work with the rest then it must be related to the Unlock options.
Not seeing SD card notification any longer, in fact, I no longer even see it on reboot aswell.
Nope. Even after the first time, fingerprint doesn't unlock lockscreen for ne. Takes me to keypad for pin. Fingerprint still works with Samsung pay and signing into websites via stock Internet app. Just won't unlock lockscreen. Am I the only one?
So I used the Samsung+ app to do a live chat with an agent. Since I did a factory reset to try to resolve the issue, they recommended that I take the phone to Best Buy and have the Samsung folks there do "something" (I forget what she called it). I'm hoping that works. Otherwise what? Replacement phone???
Update: I'm thinking the problem might be Nova. I don't know what Nova has to do with the lock screen, but when I am having the problem, Nova is the default launcher... and the problem is happening at a high clip... maybe 95% of the time. When I switch over to Touchwiz, the fingerprint unlocks the phone 100% of the time.
Yep it seems to be the Nova double-tap. Disable that and my fingerprint unlocks the screen every time. Double-tap to lock it and only a pin will get you back in. Explains why every now and then my fingerprint was working... when the phone locked itself due to timeout setting. But when I used double-tap to lock, it was a no-go. I'll see if I can report it to Nova. Thanks for the detective work, guys. One of the many reasons I love these forums.
It could either be that or you may just need to do a Factory Reset. I would do a FDR first before going through any replacements.