1. marlin29311's Avatar
    Not sure if this belongs here or in the App section, but we'll start here.

    Have a Galaxy S7 Edge on Verizon - downloaded the new update to the Chase app that allows for fingerprint sign in, but for whatever reason, it does not work on my phone. I have done everything from enable/disable fingerprint lockscreen, redone all of my fingerprints, completely uninstalled Chase and redid it all....is anyone else having an issue with a Verizon S7 Edge and the fingerprint unlock?
    04-27-2016 12:12 PM
  2. Jaycemiskel's Avatar
    It works fine for me. I opened the app, logged in, hit the side bar in the top left corner, tapped my settings, then tapped fingerprint sign in, enabled it and it worked right away.
    04-27-2016 12:29 PM
  3. Thegreatone3's Avatar
    It works fine for me. I opened the app, logged in, hit the side bar in the top left corner, tapped my settings, then tapped fingerprint sign in, enabled it and it worked right away.
    Ditto. Working great here. It's one of the things I missed coming from the iPhone 6S Plus. Nice to have it now with the S7 Edge.
    04-27-2016 01:51 PM
  4. marlin29311's Avatar
    Ugh, that's annoying. I wonder if it has something to do with the accounts I have listed in the app. I can't see any other reason why it won't work.
    04-27-2016 03:15 PM
  5. LdotAdot13's Avatar
    Works fine for me on Verizon

    Sent from Sir Cletus Sexy IV.
    (S7 Edge Titanium)
    04-27-2016 03:27 PM
  6. Dennis Sullivan1's Avatar
    Yep. Have a Galaxy Note 5. Been with Chase for years with the mobile app. Have Marshmallow 6.0.1 and fingerprint login doesn't work with Chase. What a frickin' joke. Just got a replacement phone because Samsung Pay didn't work on the other Note 5. It works on the replacement, but Chase fingerprint login doesn't Unbelieveable!!
    05-04-2016 08:27 PM

Similar Threads

  1. Replies: 8
    Last Post: 06-01-2016, 10:03 AM
  2. Can I stop the updating of apps that I never use?
    By bfotk in forum General Help and How To
    Replies: 3
    Last Post: 04-29-2016, 10:15 AM
  3. Apps after update
    By adam43 in forum Samsung Galaxy S7 edge
    Replies: 7
    Last Post: 04-29-2016, 06:00 AM
  4. [Q] Vertical scroll launcher with app organizer?
    By Dumitru Daniel in forum Samsung Galaxy Note 3
    Replies: 0
    Last Post: 04-27-2016, 10:20 AM
LINK TO POST COPIED TO CLIPBOARD