08-30-2017 12:54 PM
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  1. mgm83's Avatar
    I dropped my phone earlier today and cracked the corner of the screen. I heard it's a expensive mistake. Just curious to know if any one has had it replaced yet and how much was it?

    Posted via the Android Central App
    05-01-2016 03:53 PM
  2. SophiaPetrillo's Avatar
    I saw somewhere that having it professionally replaced would be several hundred dollars, but it would be much cheaper if you could buy the back plate and replace it yourself. There are tutorials on YouTube if you want to save a few bucks.
    05-01-2016 04:28 PM
  3. Stykthyn's Avatar
    Asurion replacement?
    05-01-2016 06:34 PM
  4. meyerweb#CB's Avatar
    The front screen costs several hundred to replace, but that includes the OLED screen and digitizer. The rear should be quite a bit cheaper. But unless you're really worried about maintaining water-resistance, you might want to consider just covering it up with a skin or case.
    05-02-2016 02:01 PM
  5. ericf82's Avatar
    Managed to crack my rear glass on the second day walking with the phone in my pocket (Must of bumped into something)

    Any rate, here was the cost to replace the rear glass from samsung.

    *04/28/2016//19:32:12//0001773863//Telephone//ASC*
    4/28/2016 6:31 PM-Virginia Nunez: The unit is shipped.
    *04/28/2016//19:32:11//0001773863//Telephone//ASC*
    4/28/2016 6:31 PM-Virginia Nunez: Customer creditcard payment captured succesfully. Amount = $70.31
    *04/28/2016//16:45:16//0001773863//Telephone//ASC*
    05-02-2016 02:46 PM
  6. santims's Avatar
    Seems as though you and my wife broke the back of their phones within an hour of eachother. I am searching for ways to fix it or get it fixed.
    05-02-2016 03:44 PM
  7. Seremedy's Avatar
    Did you buy insurance from samsung or what ? And is yours the u.s. model ? Asurion wants 200 for my small back glass crack.

    Posted via the Android Central App
    05-02-2016 04:59 PM
  8. mgm83's Avatar
    It u.s. from tmobile.. I don't remember if have insurance through samsung.. I doubt it since I went through tmobile. I see a lot about the front screen and how expensive it is to replace but not much about the rear. I hate having a cover on any phone but about to order one.. a little too late I guess

    Posted via the Android Central App
    05-02-2016 06:54 PM
  9. Belpheg0re's Avatar
    Nope haven't cracked it yet, but managed to inexplicably get several light scratches across the screen. o.- I thought gorilla glass was tough, I guess not.
    05-02-2016 08:21 PM
  10. Samuel Kennedy's Avatar
    I dropped my phone earlier today and cracked the corner of the screen. I heard it's a expensive mistake. Just curious to know if any one has had it replaced yet and how much was it?

    Posted via the Android Central App
    Don't let samsung fix it. Get it fixed at a cell phone repair place near you.. I dropped mine and the back shattered. Getting it fixed for 100 dollars. Samsung said it would be more than double that

    posted from my galaxy s7edge
    05-02-2016 08:33 PM
  11. Samuel Kennedy's Avatar
    Seems as though you and my wife broke the back of their phones within an hour of eachother. I am searching for ways to fix it or get it fixed.
    Call a cell phone repair shop near you ?

    posted from my galaxy s7edge
    05-02-2016 08:33 PM
  12. kramer5150's Avatar
    Don't let samsung fix it. Get it fixed at a cell phone repair place near you.. I dropped mine and the back shattered. Getting it fixed for 100 dollars. Samsung said it would be more than double that

    posted from my galaxy s7edge
    It could be worth the extra $$ if Samsung replaces all the gaskets, adhesive O-rings and re-certifies it for water resistance. Its good to have choices though!!
    05-02-2016 09:49 PM
  13. Almeuit's Avatar
    I haven't yet. Dropped it two times but the Spigen case has done its job!
    05-02-2016 10:34 PM
  14. recDNA's Avatar
    People will argue with me but everything I have read about 7edge makes me think it is just too delicate. I will never understand the glass back. I like metal but I guess that screws up wireless charging. The curved glass in the front obviously is delicate but it is also gorgeous so that is a personal choice. I don't know how people can stand the aggravation but it is the most beautiful phone out there so I guess it is a trade off.
    Stykthyn and wlonsdale like this.
    05-06-2016 08:57 AM
  15. meyerweb#CB's Avatar
    Did you buy insurance from samsung or what ? And is yours the u.s. model ? Asurion wants 200 for my small back glass crack.
    Put it in a case - problem solved.

    But yeah, Asurion's deductibles are outrageous. Look for local phone repair shops in your area, and forget about Asurion unless you lose the phone or break the front glass. You should be able to find reviews of local places on Yelp.
    05-06-2016 03:42 PM
  16. Almeuit's Avatar
    I don't know how people can stand the aggravation
    Aggravation .. For ?
    05-06-2016 03:58 PM
  17. ThrottleJohnny's Avatar
    People will argue with me but everything I have read about 7edge makes me think it is just too delicate. I will never understand the glass back. I like metal but I guess that screws up wireless charging. The curved glass in the front obviously is delicate but it is also gorgeous so that is a personal choice. I don't know how people can stand the aggravation but it is the most beautiful phone out there so I guess it is a trade off.
    If you choose to go naked, yes.

    I slapped a case and protector on mine and haven't had a problem.

    Posted via the Android Central App
    05-06-2016 03:59 PM
  18. recDNA's Avatar
    I read one guy who said his was in an otterbox but cracked anyway. I believe he said the back actually cracked. It made me wonder how many people with cases have cracked glass in the back and don't even know it. I know when I drop my phone I only check the screen. As long as it functions properly I would never take off the case to check the back. When I was really hot to get the edge7 there were none available. After waiting this long I am going to wait a little longer to check out the Note 6 then decide which I want. If delicate screen were not an issue I would prefer the size of the edge 7 and I rarely use the stylus on my note anyway. If I put a "safe" 2 layer cover on an edge 7 hiding its beauty it kind of loses its appeal for me. First World Problems eH? LOL
    kbz1960 and wlonsdale like this.
    05-06-2016 04:20 PM
  19. Almeuit's Avatar
    I read one guy who said his was in an otterbox but cracked anyway. I believe he said the back actually cracked. It made me wonder how many people with cases have cracked glass in the back and don't even know it. I know when I drop my phone I only check the screen. As long as it functions properly I would never take off the case to check the back. When I was really hot to get the edge7 there were none available. After waiting this long I am going to wait a little longer to check out the Note 6 then decide which I want. If delicate screen were not an issue I would prefer the size of the edge 7 and I rarely use the stylus on my note anyway. If I put a "safe" 2 layer cover on an edge 7 hiding its beauty it kind of loses its appeal for me. First World Problems eH? LOL
    I dropped mine two times (one time hard enough to take a huge chunk out of my hand due to the concrete) and it was fine within my Spigen case (Amazon.com: Galaxy S7 Edge Case, Spigen® [Neo Hybrid] PREMIUM BUMPER [Satin Silver] Bumper Style Premium Case Slim Fit Dual Layer Protective Cover for Samsung Galaxy S7 Edge (2016) - (556CS20144): Cell Phones & Accessories)

    It just depends on how it falls. My GF smashed her old iPhone 6 in an Otterbox defender.
    ironass likes this.
    05-06-2016 04:32 PM
  20. rong21's Avatar
    In my opinion going naked with this phone is nuts.
    05-06-2016 04:36 PM
  21. recDNA's Avatar
    Absolutely true. Sometimes a 3 foot fall hits just at the right angle to break it but a 6 foot fall flat on the front or back does nothing... Unless something is jutting up from the ground like a stone. Even a case can only do so much. You have to be lucky. I've dropped phones dozens of times and never once cracked one but I ripped the volume rocker switch out trying to REMOVE a VZW kickstand case! You gotta be lucky.

    BTW, really nice looking case. All it needs is a kickstand. I'm addicted to those.
    05-06-2016 04:37 PM
  22. chanchan05's Avatar
    Nope haven't cracked it yet, but managed to inexplicably get several light scratches across the screen. o.- I thought gorilla glass was tough, I guess not.
    Gorilla glass is tough. It's scratch resist. Glass in general has higher mohs scale than metal. But if you put something sharp and hard as the glass, like silica sans grains, and it rubs on the glass, then you get scratches.
    05-06-2016 06:44 PM
  23. ThrottleJohnny's Avatar
    I read one guy who said his was in an otterbox but cracked anyway. I believe he said the back actually cracked. It made me wonder how many people with cases have cracked glass in the back and don't even know it. I know when I drop my phone I only check the screen. As long as it functions properly I would never take off the case to check the back. When I was really hot to get the edge7 there were none available. After waiting this long I am going to wait a little longer to check out the Note 6 then decide which I want. If delicate screen were not an issue I would prefer the size of the edge 7 and I rarely use the stylus on my note anyway. If I put a "safe" 2 layer cover on an edge 7 hiding its beauty it kind of loses its appeal for me. First World Problems eH? LOL
    I take my case off to clean it and the back twice a week, so i would know. I also have an advantage that I have now owned 3 glass phones in a row. The Note 5, S6+ and now the S7. I've learned how to deal with glass phones. I check my pockets before i slide my phone in and haven't had an issue with any of the three.

    My iPhones over the years have also taught me a thing or two about handling sensitive phones.
    05-06-2016 07:14 PM
  24. Semiliner's Avatar
    My s7edge was lying on a blanket, screen faced down. I dropped a set of keys (3 keys) on it from 15cm (7inches) and the back glass shattered so badly it looks like my phone took a bullet. I'm beyond furious.
    wlonsdale likes this.
    05-08-2016 06:17 AM
  25. meyerweb#CB's Avatar
    3 keys from 7 inches? Not impossible, if a key hit it just right, but if that's really what happened it's a freak occurrence.
    Roman Akert likes this.
    05-08-2016 12:57 PM
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