Why are my pictures black on Galaxy S7 edge in selfie mode?

[AC Question]

All of a sudden when i take a picture in selfie mode in the little preview window the look fine and when I open it it is all black and the faces have a redish tone to them. What is that? It only does in in selfie mode.

Thanks

 

[Hasebaer]

I'm having the same issues. I reset all camera settings, but that didn't help. When I see the preview in the lower right, it's fine. But the moment I'm pulling up the actual image, it's all black.

 

[Golfdriver97]

Mod note: moved to S7 Edge forum.

 

[Gator352]

All of a sudden when i take a picture in selfie mode in the little preview window the look fine and when I open it it is all black and the faces have a redish tone to them. What is that? It only does in in selfie mode.

Thanks

Are you sending pics to internal or sd card? If internal, it might be a bad phone. If sd card, the card could be going bad and try sending them to internal.

 

[Freckles48]

I am having the same issue with black picture and redish tones. I have a sd card but all my pictures go to it, only selfie images show the issue.

 

[macrotalk]

I had the same issue 2 days ago, I fixed it by restarting the phone. But it happen only with Selfies and not normal shots, so I dont think this is a SD card issue. Sounds like we found a bug.

 

[Jimmy Alonso]

Restarted my phone, and it fixed it